About as expected for a bus journey here. You pay for luggage. The bus left on time and arrived about right.
It was comfy for a few hours but wouldn’t be for longer than 3 hours.
All in all would recommend it as a way to get from Mostar to Sarajevo.
Every time the driver opened the doors to let people on or off the back door stayed open when he set off again it could be open for up to 10 minutes before he closed it even though he was told it was happening not safe at all we were sat by the steps
The driver and the assistant was extremely helpful and constantly kept us informed. The assistant even came by a few times to make sure everything was good (AC, seat incline, etc.). Super nice gentleman. The driver was punctual and drove smoothly.
Overall great experience. Definitely would recommend. To top it off it's actually cheaper than AUTOPREVOZ-BUS.
We had bad experience with AUTOPREVOZ-BUS as the service on that bus was horrible. The driver was rude, the bus smelt really bad and we were 1 hour late.
I actually missed my prebooked bus as owner of my accommodation messed the pick up time to bus. I had to walk to the bus station as no taxi available. I have recently had knee surgery on both knees so that was extremely painful due to carrying luggage. It took 45 mins. I bought a new ticket after having spent 20 €》on my original ticket. The new ticket on another bus 12.50 pm bus Mostar to Sarajevo cost 25 KM. So my bus ticket really cost me 20€ plus 25KM. The bus that took me was great and fortunately the scenic ride appeased my anger. Sadly, dinner was a small tin of tuna and 2 bananas. The second bus ticket was my dinner money. Boo hoo.
A few more details please! We were not informed of extra charges - to print out the tickets, or to store luggage. We were not told the price for baggage storage, nor that we could only pay in BAM, nor that after awhile the luggage person would change their mind and allow euros in payment for an “extra fee.”.