Walaupun sesetengah pengembara berasa ragu-ragu tentang van, pilihan destinasi yang bagus dan harga yang kompetitif menjadikan van salah satu pengangkutan paling popular bagi ramai pengembara. Van adalah lebih fleksibel daripada bas besar. Jika terdapat permintaan mengejut untuk sesuatu destinasi baharu, pengendali van akan sentiasa menjadi pihak pertama yang menawarkan perkhidmatan mereka. Membuat laluan baru sememangnya lebih mudah jika anda mengendalikan kenderaan berkapasiti 10-15 orang, bukan?
Family Service mengendalikan perkhidmatan van dan menawarkan tiket melalui tempahan dalam talian yang mudah. Lihatlah jika anda sedang mencari pilihan untuk mengembara dengan van.
Apakah Stesen Utama Family Service?
Van Family Service bergerak ulang alik di antara terminal berikut:
Vang Vieng mana-mana hotel
4000 islands
Mana-mana hotel Vientiane
Stesen Bas Selatan Vientiane
Ban Lakkham River View
Pemindahan Hotel Vang Vieng
Ing Ing Mountain View
Vientiane mana-mana hotel
Pemindahan Hotel Vientiane
Vang Vieng any hotel
Apakah Laluan Paling Popular bagi Family Service?
Destinasi perjalanan paling popular bagi jadual waktu Family Service ialah:
Biasanya, memilih kelas tiket apabila melakukan perjalanan dengan van adalah mustahil. Namun, anda boleh menyemak dengan pengendali dan/atau memilih jenis van yang mempunyai laluan ke destinasi anda. Sesetengah van hanya memuatkan 9-10 penumpang. Terdapat juga van yang boleh memuatkan sehingga 15 pengembara. YVan jenis pertama itu akan memberikan anda lebih banyak ruang kaki, tempat duduk yang lebih luas serta perjalanan yang lebih selesa. Untuk van jenis kedua pula, bersedialah untuk ruang yang terhad bagi kaki, siku dan bagasi anda. Baca ulasan mengenai perkhidmatan van Family Service untuk memastikan perkhidmatan mereka memenuhi jangkaan anda.
Kelebihan & Kekurangan Mengembara dengan Van
Kelebihan Mengembara dengan Van
Van sering sampai ke destinasi yang tidak dicapai oleh bas atau kereta api. Destinasi ini termasuklah bandar dan kampung yang lebih kecil
Dalam kebanyakan kes, van ialah cara terpantas untuk sampai ke destinasi jika perjalanan anda berjarak pendek di laluan darat, kerana van lebih kecil daripada bas dan lebih mudah dikendalikan
Van membolehkan anda turun di mana-mana sahaja ketika anda berada di dalam perjalanan dan tidak semestinya di terminal. Ciri ini membolehkan anda menjimatkan banyak masa serta wang dalam beberapa keadaan.
Kekurangan Mengembara dengan Van
Sesetengah van mungkin agak sempit dengan ruang yang terhad untuk bagasi. Sebenarnya, hampir semua van menawarkan ruang bagasi yang terhad dan jika anda mempunyai lebih daripada satu beg, beg pakaian atau beg galas, mungkin lebih bagus jika anda membeli tempat duduk berasingan untuk bagasi anda. Ya, malangnya, anda perlu membayar dua kali ganda untuk perjalanan tersebut.
Anda digalakkan memeriksa sama ada van anda bergerak mengikut jadual atau berlepas apabila dipenuhi penumpang. Dalam kes kedua tersebut, anda mungkin perlu menunggu lebih lama kerana di beberapa laluan, menunggu van untuk penuh mampu mengambil masa yang agak lama.
Anda harus tahu bahawa pemandu van terkenal dengan pemanduan mereka yang pantas.Malah, syarikat yang paling diyakini pun kadangkala gagal melatih pemandu mereka agar mematuhi peraturan had laju. Walaupun pemandu van tidak mengarahkan anda untuk memakai tali pinggang keledar, pastikan anda sentiasa memasangnya semasa dalam perjalanan.
Jika anda mudah mendapat mabuk gerak dan perjalanan anda mempunyai jalan yang bersimpang-siur, kemungkinan untuk anda berasa mabuk adalah lebih tinggi semasa perjalanan dengan van berbanding bas. Makan ubat setengah jam sebelum memulakan perjalanan supaya anda kekal segar.
Pemindahan Hotel Vang ViengVang Vieng mana-mana hotelIng Ing Mountain ViewVientiane mana-mana hotelPemindahan Hotel VientianeVang Vieng any hotel4000 islandsMana-mana hotel VientianeStesen Bas Selatan VientianeBan Lakkham River View
Ulasan Syarikat Family Service
J
Judith
Pemandu itu asyik melihat telefonnya dan berulang kali memandu melepasi barisan. Namun, lebuh raya itu lengang. Kemudian dia mula mencabut rambut di muka dan hidungnya dengan pinset. Serius??? Ia mungkin gaya pemanduan yang normal dan baik di Asia, tetapi saya rasa jika anda memandu tetamu secara profesional, sekurang-kurangnya anda harus mengikuti beberapa peraturan.
Ulasan ini diterjemahkan secara automatik
teksi Standard 3pax, Family Service (Family Service), 15 Jun 2025
Đ H
Đq H
Saya sangkakan kami akan bertolak pada pukul 13:30, tetapi kami terpaksa menunggu tetamu lain bersedia, dan hujan juga turun, jadi kami bermula sekitar pukul 14:00. Daripada menaiki minivan, kami menaiki bas yang lebih selesa. Akhirnya, kami tiba di Vang Vieng lebih awal daripada jadual perjalanan. Apa pun, perkhidmatannya hebat dan bertolak agak lewat bukanlah masalah besar.
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 22 Mei 2025
S G
Stan G
Dijemput tepat pada waktunya di hotel saya, bas mini baru, selesa, penghawa dingin bagus seperti yang anda mahukan. Pemandu peka dan memandu dengan selamat dalam kesesakan lalu lintas dan di lebuh raya ekspres. Murah meriah!!
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 23 Apr 2025
M K
Mona K
Baiklah, pemandu datang beberapa minit lebih awal dan saya berada di lapangan terbang dengan banyak masa terluang
Ulasan ini diterjemahkan secara automatik
teksi Standard 3pax, Family Service (Family Service), 19 Mac 2025
A D
Amelie D
Perkhidmatan yang hebat, diambil dari hostel saya dan dihantar ke stesen bas di Hanoi. Bas tidur yang sangat selesa. Kerap berhenti untuk tandas dan makanan. Lintasan sempadan diatur dengan sangat baik.
Ulasan ini diterjemahkan secara automatik
Bas Standard, Family Service (Family Service), 14 Jan 2025
M P
Michael P
Semuanya hebat. Penjemputan tepat pada masanya di hotel, pemindahan pantas, banyak ruang di dalam bas mini.
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 7 Nov 2024
K C
Keith C
Penghawa dingin tidak berfungsi dengan baik dan tempat duduk agak tidak selesa. Selain itu, semuanya berjalan lancar dan kami tiba dengan cepat dan tepat pada masanya.
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 15 Ogo 2024
J S
Jens S
Pada asasnya persembahan adalah seperti yang diterangkan dan baik. Ketibaan itu berlaku seperti yang dirancang. Tetapi pemandu muda dari hotel ke sempadan memandu seperti orang suruhan. Masuk dan tetamu lain takut menyebabkan kemalangan...
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 5 Ogo 2024
A N
Aigul N
Pasukan ini sangat menyokong! Mereka benar-benar tahu tugas mereka! Terima kasih banyak-banyak!
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 20 Mac 2024
B B
Bartosz B
Perjalanan yang selesa dan baik. Hotel ke hotel - bimbang perjalanan percuma. Terdapat lebih ramai orang, jadi mereka mendapatkan kami bas yang sesuai. Kami tiba lewat sejam, seperti yang dijangkakan di Laos.
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 14 Feb 2024
J P
Juliette P
Teksi mengambil kami lewat 40 minit berbanding masa yang dijadualkan. Setibanya kami di stesen bas, van yang sepatutnya kami naiki sudah penuh. Nasib baik kami dapat menaiki bas lain untuk ke lokasi yang sama. Kami akhirnya bertolak lewat 1.5 jam. Akhirnya, bas menurunkan kami betul-betul di tengah jalan. Kami tidak berada di terminal bas, dan ia tidak memberitahu sama sekali mengapa kami dihentikan di situ.
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 11 Dis 2023
L C
Loke C
Pemandu sangat menepati masa Malah lebih awal untuk menjemput kami Dia memastikan kami berada di bas yang betul sebelum meninggalkan kami Bravo untuk perkhidmatan yang sangat baik
Ulasan ini diterjemahkan secara automatik
Bas Standard, Family Service (Family Service), 30 Okt 2023
M F
Martin F
Kami dijemput tepat pada masanya oleh Tuck Tuck di hotel dan dibawa ke tempat pengumpulan. Di sana juga kami bertolak tepat pada masanya ke Vang Vieng. Ia berada di lebuh raya dan oleh itu perjalanan sangat santai dan kami juga tiba di destinasi tepat pada masanya.
Ulasan ini diterjemahkan secara automatik
Van Standard, Family Service (Family Service), 28 Sep 2023
M H
Mia H
14 jam perjalanan mengambil masa 20 jam! Tiada masalah mekanikal atau lalu lintas sebaliknya berhenti setiap 1-2 jam untuk rokok dan tandas. Pengembara wanita solo turun pada pukul 3 pagi di tepi jalan di pakse dan menyuruh keluar daripada stesen bas. Sebelum menaiki bas diberitahu saya perlu membayar tambahan 50,000 lak untuk naik. Tiada penjelasan mengapa. Bayar £20 tambahan untuk terbang. Berharap saya lakukan
Ulasan ini diterjemahkan secara automatik
Bas Standard, Family Service (Family Service), 11 Sep 2023
N M
Nina M
The only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
Van Standard, Family Service (Family Service), 7 Sep 2026
陈
陈晓雨
顺利从万象到达金边了,但是全程一共更换了8次车辆,其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票,让我线下支付车费,我支付了,后面才退换给我,并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
Bas Ranjang landas, Family Service (Family Service), 3 Sep 2026
I C
Ivan C
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
Van Standard, Family Service (Family Service), 22 Ogo 2026
M B
michael B
Waiting too much between connexion between the boundary and the station. Condition where pour.
Van Standard, Family Service (Family Service), 12 Ogo 2026
C H
CHRISTOPHER H
Good service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
Bas Standard, Family Service (Family Service), 12 Ogo 2026
P V
Paul V
I am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
Van Standard, Family Service (Family Service), 11 Ogo 2026
J G
Jules G
The organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
Bas Standard, Family Service (Family Service), 11 Ogo 2026
B R
Brandon R
I thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
Bas Standard, Family Service (Family Service), 18 Jul 2026
E R
Emma R
I would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
Van Standard, Family Service (Family Service), 29 Jun 2026
L B
Laura B
I was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
Van Standard, Family Service (Family Service), 8 Jun 2026
G M
Grayson M
Sadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
Van Standard, Family Service (Family Service), 7 Jun 2026
J Z
Juergen Z
Wir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
Van Standard, Family Service (Family Service), 6 Jun 2026
J S
Jerrie S
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
Van Standard, Family Service (Family Service), 17 Mei 2026
J S
Jonathan S
They picked us up from our hotel and it was a comfortable trip.
Bas Standard, Family Service (Family Service), 7 Mei 2026
R G
Remy G
It was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
Bas Ranjang landas, Family Service (Family Service), 22 Apr 2026
K B
Kevin B
We'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
Bas Ranjang landas, Family Service (Family Service), 22 Apr 2026
D M
DAVID M
Pickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
Van Standard, Family Service (Family Service), 13 Apr 2026
L L
Leo L
My trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
Bas Standard, Family Service (Family Service), 10 Apr 2026
T V
Tim V
Had to sit on the floor half of the journey but at least was able to lay down in the aisle
Van Standard, Family Service (Family Service), 10 Apr 2026
A F
Alexandre F
old VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
Van Standard, Family Service (Family Service), 5 Apr 2026
R L
RAZ L
I paid for a Van and got a bus..
Van Standard, Family Service (Family Service), 3 Apr 2026
R E
Roger E
Crowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
Van Standard, Family Service (Family Service), 1 Apr 2026
T J
Tessa J
It smelled very, very strongly of pee the whole time on the bus, it was horrible
Bas Standard, Family Service (Family Service), 26 Mac 2026
L G
Laetitia G
Bus was confortable
Van Standard, Family Service (Family Service), 25 Mac 2026
C L
Catherine L
The trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
Van Standard, Family Service (Family Service), 20 Mac 2026
M S
Maria S
The bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
Bas Ranjang landas, Family Service (Family Service), 19 Mac 2026
M W
Marc W
Fast and efficient
teksi Standard 3pax, Family Service (Family Service), 16 Mac 2026
P B
Philippe B
We booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
Van Standard, Family Service (Family Service), 11 Mac 2026
J C
Jann C
Van was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
Van Standard, Family Service (Family Service), 11 Mac 2026
L A
Luke A
It's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
Bas Ranjang landas, Family Service (Family Service), 25 Feb 2026
L R
Lisette R
It was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
Bas Standard, Family Service (Family Service), 24 Feb 2026
G L
Guillaume L
Replaced mini bus by bus and took more than 1 hour to depart
Van Standard, Family Service (Family Service), 16 Feb 2026
L N
Laura N
Just keep attention, as you have to share beds (or buy 2 tickets for yourself!!)
Bas Ranjang landas, Family Service (Family Service), 15 Feb 2026
C R
Christopher R
Ok. Bus broke down on route but was fixed in an hour
Van Standard, Family Service (Family Service), 14 Feb 2026
R I
Robert I
A bit confusing at times, but it all worked and timing was fine.
Bas Standard, Family Service (Family Service), 11 Feb 2026
M C
Mina C
Nothing exceptional but to complain about
Van Standard, Family Service (Family Service), 9 Feb 2026
4.1
527 ulasan pelanggan
5
50%
4
22%
3
16%
2
12%
1
0%
88.4% daripada 527 orang pengembara dianggap gembira dengan Family Service kerana mereka memberikan ulasan yang baik atau tidak memberikan ulasan