JM
Julia MGot booked on a different bus without telling us. The Bus stopped at a horrible toilet.
Bus VIP 14, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Apr 26, 2024
TH
Thomas HThe bus was fine, but it did not drop us off at the location listed on the ticked.
Bus VIP Sleeper 34, Duc Duong Bus, Apr 6, 2024
HJ
Hannah Jvery very helpful and helped us throughout. We were messaging lee na and she was very nice and attentive
Bus VIP Sleeper 34, Duc Duong Bus, Mar 27, 2024
V
Veronika The trip was completely fine: we left and arrived on time, stopped often enough for food and toilet breaks. Some seets were a bit broken, but all in all clean and comfortable!
Bus VIP16 Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Mar 17, 2024
MS
Mikkel SIt came late and it Said on the website that the trip would take 5h 20m but it ended up taking closer to 6h 45m
Bus VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), Mar 14, 2024
MF
Matthias FScreens not working, nobody speaks english and we waited 50min without knowing whats going on.
Bus VIP16 Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Dec 18, 2023
R
Rosalyn Great bus and service, staff was not really nice in the bus
Bus VIP Sleeper 34, Techbus VN JSC (Techbus Vietnam Joint stock company), Dec 7, 2023
KC
Kelly CReally comfortable and the driver stopped twice for toilet breaks. We arrived on time but I’m not sure if it was the same location as I viewed on 12Go. A good experience none the less.
Bus VIP Sleeper 34, Techbus VN JSC (Techbus Vietnam Joint stock company), Dec 5, 2023
P
Patricia Very hard to find the pick up point, they where late, the beds were very small because we were on the back
Bus VIP Sleeper 34, Techbus VN JSC (Techbus Vietnam Joint stock company), Nov 21, 2023
EW
Emiel WThe driver was driving very fast and honking constantly. This made the ride very uncomfortable. Despite having bought a ticket to Ha Giang center, we were dropped off at the bus stop 2-3 km south of the center. As a result, we still had to pay for a cab to Ha Giang. The excuse was that the police did not allow driving into town. However, we saw other tour buses entering the city without any problems. Rather, the bus operator seemed to us to cooperate with the cab drivers. Moreover, the driver was not polite, let alone helpful. We avoid Sapa Ethnic and Ket Doan Travel from now on and resolutely choose another operator such as Daiichi Group who put the comfort of travelers first.
Bus VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Nov 9, 2023
