Rapid Kuala Lumpur Rail chief executive officer, Khairani Mohamed reported now it will respond to the global customer satisfaction survey with a view to improve the quality of service.
The survey covers 32 large and medium-sized rail operators worldwide and gives an idea about the basic needs and desires of customers. To promote the global customer satisfaction survey Rapid Kuala Lumpur Rail is organising daily roadshows between the main stations.
Rapid KL will improve the quality of service
News in Asia
Rapid Kuala Lumpur Rail chief executive officer, Khairani Mohamed reported now it will respond to the global customer satisfaction survey with a view to improve the quality of service.