SR
Sara R公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年9月15日
Due to the corona-virus the operator cancelled the trip. Unfortunately we did not receive a refund. We only got the chance to credit the amount of money to the 12Go account.
WF
William F公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年3月27日
Border immigration ,etc pathetic. No government change even indicated. This is the life blood of both Countries. More pressure to streamline the border immigration is needed instead of the millions spent on self promoting crap.
AR
Aleksei R公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年3月11日
Everything was great, except for location of bus station in Siem Reap. I think having a stop near city center would have been much better.
RK
Regina K公共汽车 Express Seater 41, Virak Buntham Express, 2020年3月5日
The only drawback was to wait for 3 hours in the border to the oppening hour of the immigration offices. Then we had to carry our luggage to a busy street on Thailand side. It took a a minute to figure out where the meeting point to take the bus again. But the trip was very nice and smooth
MW
Mateusz W公共汽车 快速, Nattakan, 2020年3月4日
Bus was late about 4.5 hours. Staff at the station didn't give us any information about true bus arrival. Finally after 14 hours we arrived in Bangkok. So remember to book flight a bit later in case of possibility of quite considerable delay.
NR
Narayan R公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年3月2日
No problems encountered from boarding to destination. Spent about 2 hours at immigration control but heard that this was to be expected. Guide was helpful.
MJ
Moira J公共汽车 快速, Nattakan, 2020年3月1日
The bus was at least an hour late departing Siem Reap. This was, they said, due to problems with air conditioning; I think another bus had to be found. In the end we travelled on a Giant Ibis bus (not Nattakan). Very comfortable bus with plenty leg room and fully reclining seats. There were about 20 passengers. The bus conductor took great care in explaining how to proceed through departure at the Cambodian border (which was reasonably quick) and passport control on the Thailand side (which took over 2 hours of queuing). As a result of these delays we hit Bangkok at rush hour and didn't get off the bus until after 7pm (instead of scheduled 5pm). Also, we were not dropped at Morchit bus station but at Makassan.
MT
Marilou T公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年3月1日
We travel safe thanks to your service
MJ
Melyza J公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月28日
A long trip, with a long wait at the border. We're dropped off a bus station at night with no taxis in sight..
EV
Eniko V公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月26日
Perfect service
RM
Rowan M公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月25日
Seats were comfortable and very spacious, staff were friendly and very helpful to get us through the Cambodia/Thai border.
RM
Rick M公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月21日
Great service with exceptional guidance given at the border crossings. And after we finished, lunch was waiting. When we return to Cambodia, we will use this company again. Website booking service is making our trip through Southeast Asian very easy.
NB
Neven B公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月19日
Everything fine... Fast and on time... And also we past the border pretty fast...
LM
Liudmila M公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月19日
The greatest service and visa assistance. This company literally babysit their customers, everyone speaks English and are super nice. Every single step is communicated and you always know where you are and what you are doing and how much time you have. Great job, guys! Traveling with you was a pleasure. Thank you
BG
Brent G公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月13日
Although long time did go quicker than expected, staff were friendly and helpful. Driver was good also. Would do it again if needed
BE
Brendan E公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月7日
I've traveled with 12go 3 times now and have had no issues. A very organised experience, no delays.
ES
Emma S公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月4日
Comfy bus, good aircon, wifi, plugs...tasty breakfast and lunch!! Helpful staff who can give good advice on visas and boarders !
KG
Kimberly G公共汽车 Express Seater 41, Virak Buntham Express, 2020年2月4日
It's good. But it will be much better if they could actually help us or assist us at the boarder line during immigration something.. we paid at immigration for 100baht and my friends 3dollars each. We don't know why.. we just paid for it since we're afraid that we won't be able to cross the boarder if we refuse to do so. And we almost got lost. We're not able to find the bus immediately. Cause no sign boards or no personnel waiting for us outside the boarder.
LG
Lucia G公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月2日
good bus, air conditioning, food, water, wifi everything. The tour guide was very nice
EK
Ewelina K公共汽车 Universe Noble 37, Giant Ibis Transport, 2020年2月2日
Very comfortable trip - breakfast and lunch included. Highly recommended.