I did not expect the bus to be on time as stated on the site this bus was 2.5 hrs late which is just way too long. While the seats were comfortable the bus was not very clean and I saw a cockroach by where I was resting my head on the window.
Bus was 40 minutes late. Some people were very noisy and made the seats dirty after they had left. It started raining during the ride and the roof leaked in a few places. Some of us got a little wet.
バス VIP、Billion Stars Express、2024/02/02
AG
Arnold G
バスのコンディションは全く良くない。最後列の窓際の席は快適ではなかった。
このレビューは自動翻訳されました
came an hour late for pickup, arrived an hour late at destination, so instead five hours, the trip took seven hours. the bus is not in a good condition at all. my seat in the last row at the window was not comfortable, avoid it if possible. cheap way to travel, but unfortunately not very comfortable.
The Car was to cold because of the Strong Air conditinor. I told The driver but he let the conditinor on strongest. One day later now i m ill because of the air conditinor 😡
The bus left 20 minutes late. Shortly after the air conditioning stopped working. It seemed that the air con would die when the bus was running. The bus then stopped on the side of the highway and alternative buses were organised for the passengers. The driver was stressed but he remained helpful. Several hours of waiting followed and I arrived at my destination almost 5 hours later than I should have.
バス VIP、Billion Stars Express、2023/10/19
WH
Wang H
1時間遅れ、座席が悪い、ゴキブリが多い、エアコンが寒すぎる。
このレビューは自動翻訳されました
Delayed 1 hrs, poor seats have many cockroach, too cold air conditioners
The service was delayed and the staff at the bus station was both unhelpful and quite rude. I had to ask several times when the bus was coming and he dismissed me several times telling me to sit down and almost laughing in my face. He then gave me information after it was already late saying it would be very late. It was unhelpful and the communication remained poor. The bus broke down for 2 hours, 1 hour outside of Kuala Lumper. Again, we had no information about what was happening, for the first hour and 45 minutes, and just told to leave the bus. A replacement bus did come and we finally arrived in Penang at 8.40 am, instead of 5.10 am. It was a significant delay and caused problems for our first day in Penang.