Hatyai Intertop Express

The bus was clean and comfortable. The Hat Yao Top Tour kindly gave me a seat with plenty of leg room. The trip took eleven hours not the advertised eight hours, but there were plenty of food and toilet stops so not a great problem. What was a problem, was that in the evening, from eight until we arrived at around eleven, the driver was constantly on his cell phone, reading messages, texting, chatting, all while driving a bus on a around 100 kms/ hr. Totally inexcusable and dangerous, I hope the company speaks to the driver about his behaviour

Агрессивный водитель сзади. Остальное хорошо.

Very comfortable. Good seat & AC. Good drive. 1 issue - 2nd driver smoked 2 cigs on board!

Comfortable seats and the perfect amount of food/bathroom stops.

Departures delayed by 40 minutes, but the destination arrived on schedule. Driver adequate, in a way making a few stops for refueling with the ability to go out for a smoke, go to the toilet. Tickets bought online, at the bus station you need to go to the front desk and get a printed ticket.

Staff very accommodative in view that I have to cancel my trip because my daughter was hospitalized. I submitted proof of hospitalization and letter from doctor forbidding travel, of course.

Got my ticket sorted out just how it supposed to be however the bus made several pitstops and we arrived more than an hour late than expected. The test was ok and theres power point in the bus at every seats so I'm good.

The driver was smoking and having a phone call every now and then during the trip. I suggest they should have bus attendant for doing the administration stuffs for him or someone who can take turn in driving should he got tired. The trip was longer than what it says in the 12go.asia website. It was not 8 hours trip but 12 hours.

Great comfy bus!

Bus was confortable but it was a bit late.

Bus was very comfortable, with reclining seats and a plug to charge.

The bus started by 13.00 hrs only, instead of 12 hrs. It's OK. Reaches 21.00hrs at KL, in the middle no stops for hotel, stops only for fuel we had some packed snacks only. Had something to eat (hotel) means good for us. Feeling hungry when got down. Pl. Provide.