SG
Sandra GVery bad service and rhe train is very nousy and uncomfortable.
Ханой — Лао Сай, Поезд Cabin 4x, Damitrans, 12 сент. 2026 г.
K
Kerryanne It was a good experience
Ханой — Лао Сай, Поезд #SP7 Кабина 2х, NewLivitrans Express, 10 сент. 2026 г.
TH
Thi HNice train, clean and nice atmosphere inside. Snacks and water prepared. Bathroom was always clean.
Staff at Hà Nội station were super friendly and helpful.
When fall asleep fast (like me) and staff came for service, you'll maybe get startled (even with earplugs) and are awake again.
Ханой — Лао Сай, Поезд #SP7 Deluxe Sleeper 4x, Chapa Express, 8 сент. 2026 г.
SU
Sylvie UEverything went smoothly, we had the compartment to ourselves and it was clean, the toilets were also clean. After checking in at the hotel, the steward took us to the compartment. The journey went smoothly, there was even a small snack in the compartment.
Ханой — Лао Сай, Поезд #SP3 ВИП спальный 4х, Laman Express, 6 сент. 2026 г.
JS
Jelena SThe cabin was quite tight and the AC was too strong all night, the toilets were not very clean.
Ханой — Лао Сай, Поезд Cabin 4x, Damitrans, 6 сент. 2026 г.
RJ
Robert JThe service was outstanding. It was easy to book and the communication was superb. We also slept well
Ханой — Лао Сай, Поезд #SP7 Deluxe Sleeper 4x, Chapa Express, 6 сент. 2026 г.
IN
Isabella NIt was a great experience. We stayed in the indigo cabin. Not much space but as we were 3, we had an extra bed for our luggage.
Ханой — Лао Сай, Поезд #SP3 Deluxe Sleeper 4x, Chapa Express, 3 сент. 2026 г.
YY
Yaron YExcellent, courteous and welcoming service from start to finish. Luxurious cabins, comfortable mattresses, delicious refreshments - a wonderful experience!!!
Ханой — Лао Сай, Поезд #SP7 Deluxe Sleeper 4x, Chapa Express, 30 авг. 2026 г.
LB
Louise BVery comfortable journey.
Ханой — Лао Сай, Поезд #SP7 Кабина 2х, NewLivitrans Express, 30 авг. 2026 г.
L
Louise Highly disappointing. This is a very cheap and unorganised company. No ticket office, no waiting room, nothing. The service was very bad with no one speaking English. They don’t include the drive to your final destination if you go to sapa. No one is helping you with the luggage or welcoming you in the train and showing you your room. You just have to guess everything. Then a lady comes up asking if you want coffee in the morning without mentioning you have to pay for it and when you tell her that the next day she answers yes with a big smile as she knows what scam she is doing. Very cheap company for an expensive price it’s not worth it. And it’s not comfortable.
Ханой — Лао Сай, Поезд #SP7 Кабина 2х, NewLivitrans Express, 29 авг. 2026 г.