HK Buslines
- Reviews
About HK Buslines
Buses are the most affordable means of transport with a large number of terminals across the country and convenient timetables to help you plan your trip. Buses is a convenient option both for those who travel on a shoestring budget and those who do not want to compromise on comfort. HK Buslines offers bus service with an online reservation available. Before booking your ticket, read other travellers’ reviews to choose the best option.
What are the Main Stations of HK Buslines?
HK Buslines operates buses to and from the following stations:
- 70 Nguyen Huu Huan
- 697 Duong Dien Bien Phu
- Tam Coc Agency
- 3 Le Van Tam
- 734 Dien Bien Phu
- 125 Ton Duc Thang
- 2 27 Thang 7
- 35 Nguyen Cong Tru
- Hanoi Airport
- Central Backpackers Hostel Phong Nha
What are the Most Popular Routes of HK Buslines?
The most popular destinations of HK Buslines are:
What are the Bus Classes & Prices of HK Buslines?
The price of your bus trip will depend both on the destination and the class of your ticket. Note that not all ticket classes are available on certain routes yet for longer trips there is almost always a good choice of options. Opt for a sleeper coach for the most convenient overnight trip. Sleeper buses are usually equipped with berths or soft reclining seats, feature an onboard toilet and your ticket may also include other perks like snacks or even a lunch. Taking a night bus is also a good idea if you want to save on your hotel room. During the day an express service is often the best value for money as it makes less stops than an ordinary or standard class bus and travels faster. On some routes it may be crucial to choose the right class as, say, an ordinary or second class bus may need some 6 hours to cover the distance the first class or express bus travels in two hours!
Pros & Cons of Bus Travel
Pros of Bus Travel
-
Buses usually boast the widest network of destinations covered. They travel to the places you cannot get to by plane or even by train
-
Travelling by bus is easy – there is no need to arrive to the bus terminal much in advance, and the check-in is usually a very fast formality opposite to air travel
-
Bus tickets are very affordable. Yes, there are costly first class or VIP options but is you are on a budget, bus is the first means of transportation you have to think about
-
At the same time, there are different classes of service to suit any budget. If you are after a higher level of comfort, buses get you covered, too.
Cons of Bus Travel
-
Intercity bus terminals can be located outside the city centre in the outskirts. It means you will need to calculate extra time and money to get there. In certain destinations getting from the bus terminal can cost you more than you would expect because only a limited number of transportation companies is allowed to serve the route – and prices may be inflated.
-
During busy weekends or high season buses serving some tourist destinations may run out of schedule and require advanced booking.
-
While buses are not as weather dependent as ferries, bus trips can also be delayed or cancelled due to bad weather or road conditions – keep it in mind if travelling during certain seasons or to certain destinations.
HK Buslines Company Reviews
J
Bus Lower Single Cabin, HK Buslines, Sep 19, 2026
USB ports didn’t work so you cannot charge anything. Seat reclining didn’t work so you are stuck with whatever the position is set to. TV’s didn’t work. Worst of all, the blankets were dirty and I have ended up with bites all over my legs. We also didn’t get dropped to the location stated. Beds are a good size.
S
Bus Lower Single Cabin, HK Buslines, Sep 18, 2026
It was said we‘ll arrive at 9pm, it was 8pm.
The busdriver was honking every 5-10 minutes during this 12 hours trip.
The HK Buslines WhatsApp account told me they would arrange someone to pick us up at the Ton Duc Thang and bring us to our hotel. That never happened!
After the trip, the WhatsApp account of HK Buslines spammed me full with advertisings. So I had to block them!
A
Bus Upper Single Cabin, HK Buslines, Sep 17, 2026
Overall it was good, I was especially surprised how clean the toilet still was throughout the night. I couldn't sleep that well though, since one of the drivers drove really fast, which made me feel uneasy. In the end we arrived over an hour earlier.
A
Bus Lower Single Cabin, HK Buslines, Sep 17, 2026
It was really expensive for the experience. My chair recliner was broken and the entertainment system did not work. It was not explained at all how it would but maybe that’s normal. And the driver worst of All was talking for most of the overnight bus. The Aircon was barely flowing so the cabin was quite warm.
A
Bus Lower Single Cabin, HK Buslines, Sep 17, 2026
Best sleeper bus we’ve been on in Vietnam! We also had help from David the Hoi A Branch owner getting us a ride to our hotel once we got in & just overall help!
M
Bus Lower Single Cabin, HK Buslines, Sep 17, 2026
The agency does not answer my questions
J
Bus Upper Single Cabin, HK Buslines, Sep 17, 2026
Everything was as per schedule. The bus was very comfortable so everyone could sleep and rest there.
B
Bus Upper Single Cabin, HK Buslines, Sep 16, 2026
Good vehicle. Bad driver(s)
N
Bus Upper Single Cabin, HK Buslines, Sep 16, 2026
The operator changed the time of the departure by 30 minutes, which was fine, but then wanted me to be 45 minutes early to then wait for 30 minutes and get in a cramped/full shuttle to go 30 minutes to a different location to catch the bus. If I’d known all of this in advance, I would’ve just taken a car to the actual bus pickup location and slept another hour. Basically wasted 1.5 hours of my time before departing from Hanoi. Will not choose this operator in the future.
P
Bus Lower Single Cabin, HK Buslines, Sep 16, 2026
We had a good nights sleep, but while awake were a little afraid, because the driver was going pretty quickly even though it was raining a lot. We couldnt get in the bus immediately, but had to be transferred there in a limo for over an hour. The bus driver did not announce toilet stops or the destinations we had arrives at. After getting off wuickly we lost our nexk pillow and a charger. We contacted the bus staff but nobody really helped us.
R
Bus Lower Single Cabin, HK Buslines, Sep 15, 2026
Excellent communication, comfortable ride to Sapa. Bus was approx 30 mins late but this was well communicated. Quiet ride, comfortable pod with curtain, pillow, blanket, bottle of water and cleansing wipe, USB and USBC charge port, AC.
2 stops with options to buy food/snacks and use toilet. Bring cash.
My journey was in the dark but must have been interesting views. Time passed quickly, I had 5G connection throughout.
W
Bus Upper Single Cabin, HK Buslines, Sep 14, 2026
Nice and responsive staff
S
Bus Upper Single Cabin, HK Buslines, Sep 14, 2026
Very good service. Left our spectacles on the bus in Sapa b.ut recovered them very quickly, due to the observance of your staff. Thank you. Also good communications with Whats App. No worries
M
Bus Upper Single Cabin, HK Buslines, Sep 14, 2026
Driver drove to fast. I was really scared to travel secure!
T
Bus Lower Single Cabin, HK Buslines, Sep 12, 2026
Although there were many passengers, staff handled them well.
L
Bus Upper Single Cabin, HK Buslines, Sep 12, 2026
Clean bus, kind driver who made sure we got off a the right place.
M
Bus Lower Single Cabin, HK Buslines, Sep 12, 2026
Im tall so I need to book bus with longer leg room
S
Bus Upper Single Cabin, HK Buslines, Sep 12, 2026
Too cold, and no shuttle at Hoi An as it was promised. so we wait 30 minutes for nothing
M
Bus Lower Single Cabin, HK Buslines, Sep 11, 2026
The drivers drove safe and we enjoyed the bustier
J
Bus Upper Single Cabin, HK Buslines, Sep 9, 2026
Nice service and people. But very uncomfortable with many malfunctions. E.g Headphones that didn't work, lights that wouldn't turn off.
S
Bus Upper Single Cabin, HK Buslines, Sep 7, 2026
The people at the bus station and the driver were very helpful and nice. Sleeping space was clean.
M
Bus Lower Single Cabin, HK Buslines, Sep 5, 2026
the driver was driving quite aggressively and the road was not the best, resulting in quite a bumpy ride.
E
Bus Lower Single Cabin, HK Buslines, Sep 4, 2026
The driver who dropped us off at the stop (not the first driver, but the last one who dropped you off at the stop) was very rude; he yelled at you when you asked him anything, and on top of that, he threw our suitcase on the ground when he took it out. He didn't even drop us off at the right stop; we asked him if that was the stop, and he just yelled at us.
The station staff (both in Da Nang and Hanoi) were very professional and friendly; it was only this last driver who dropped us off at the station who was rude.
Translated with DeepL.com (free version)
M
Bus Lower Single Cabin, HK Buslines, Sep 4, 2026
Comfortable and clean bus/bed.
Bus drivers were not as friendly.
Bus left 45min late, but arrived maybe 16-30min after the targeted time, so that was okay.
It would be great to have better aircon in the waiting areas (Ninh Binh & Tam Coc), it was very warm even at night.
Y
Bus Upper Single Cabin, HK Buslines, Sep 4, 2026
Roads got bumpy but got some sleep in a clean bunk
D
Bus Lower Single Cabin, HK Buslines, Sep 3, 2026
Very convenient, ran on time. Comfortable journey.
D
Bus Upper Single Cabin, HK Buslines, Sep 2, 2026
Really confy and the stuff were all at disposal and friendly. I'll travel again for sure with them
T
Bus Upper Single Cabin, HK Buslines, Sep 2, 2026
It was good except that it was way too cold over the night and in the morning.
T
Bus Lower Single Cabin, HK Buslines, Sep 2, 2026
Driver was watching movies and soccer whilst driving. Not safe at all.
S
Bus Lower Single Cabin, HK Buslines, Sep 1, 2026
It was not that amazing very bumpy ride people who get travel sickness better take their pills in time or they will puke 100% even though we asked many times if we could lay closer to the driver they just appointed us very specific cabins to which i also i could not choose wheni was booking also taller people will not be able to even do this even i had to crouch my legs while laying down because i am 1,84 m and the cabins are only 1,80
L
Bus Upper Single Cabin, HK Buslines, Aug 31, 2026
The 12Go bus time is wrong and the actual time of the bus was 14:30 (they emailed me to get to location for pickup for 13:50). It actually arrived at 15:00. The bus smelt of urine, the driver drove in circle round one town for an hour, and we didn’t get dropped off at An bang beach like we had booked.
S
Bus Lower Single Cabin, HK Buslines, Aug 31, 2026
The bus was 3,5 hours late at departure, it was supposed to drop us off at Tam Coc but they drop us of at Ninh Binh, we where a few travellers not understanding and we all had to order a grab for the remaining small part.
We contacted support with no answer back.
G
Bus Upper Single Cabin, HK Buslines, Aug 30, 2026
Our flight got delayed for 3 hours due to airspace traffic,
E
Bus Upper Single Cabin, HK Buslines, Aug 29, 2026
Slept almost whole ride
D
Bus Upper Single Cabin, HK Buslines, Aug 29, 2026
Wifi not working, chargers not working, 7 hours instead of 5 hours travel.
K
Bus Lower Single Cabin, HK Buslines, Aug 29, 2026
Great choice, easy to book
K
Bus Lower Single Cabin, HK Buslines, Aug 28, 2026
Overall a decent bus but having left some headphones on there the company ignored all of my messages which was disappointing.
C
Bus Upper Single Cabin, HK Buslines, Aug 28, 2026
Great bus! Has WiFi and a toilet, the beds are big and flat. The owner was lovely and messaged me advice for my destination.
B
Bus Upper Single Cabin, HK Buslines, Aug 28, 2026
I paid double the price for the facilities such as a very important reclining seat for a flat bed which was basically the only reason I booked this company that was more expensive, this resulted in me getting absolutely zero sleep the entire bus ride as well as my 6’3 partner being very uncomfortable. However none of the facilities were working at all no the tv, lights, headphones etc. and there was no communication about the controls not working. It also would have been good to be aware of when the toilet stops would happen and to be informed prior that there is no toilet on board.
F
Bus Lower Single Cabin, HK Buslines, Aug 26, 2026
The most comfortable ride I ever had , and was so efficient , including having a bathroom on board made a big difference
N
Bus Lower Single Cabin, HK Buslines, Aug 26, 2026
Very comfortable bus, left and arrived on time. There was only one stop in Dong Hoi before arriving in Phong Nha. Toilet was also clean and well-stocked.
G
Bus Upper Single Cabin, HK Buslines, Aug 25, 2026
No WiFi on the bus
The arrive time qas supposed to be 21:00 but we arrived at 22:30
R
Bus Lower Single Cabin, HK Buslines, Aug 25, 2026
HK Buslines was very helpful with communication and confirmation over Whatsapp. I greatly appreciate their help because I missed my initial bus and they were able to quickly coordinate a Plan B.
J
Bus Lower Single Cabin, HK Buslines, Aug 25, 2026
The meeting point in hoi an was clean and perfect. There was a supermarket a 3 minute walk away and the manager was friendly. The bus driver drove really well and there where a good amount of breaks. My sister even left her passport, the idiot, and the bus driver ran to us to give her it.
T
Bus Upper Single Cabin, HK Buslines, Aug 25, 2026
My bag fell from my bed in the middle of the night. When I woke up to find it, the bus driver had it up front and some of my cash was missing. I don’t want to blame the driver, but since it was the middle of the night I’m not sure who else would’ve
A
Bus Upper Single Cabin, HK Buslines, Aug 24, 2026
Excellent communication and professionalism.
M
Bus Lower Single Cabin, HK Buslines, Aug 24, 2026
A warning. We were dropped at 4.30am at Night Street restaurant phong nha and chased by viscous stray dogs! Terrifying experience. Our hotel was only 7 minutes walk up the road and no one else was getting off so it would have been better if they could have dropped us straight at the hotel. It was also boiling, the AC wasn’t good. The beds were not big enough for my 6ft3 husband. Had much better experiences on other sleeper busses.
D
Bus Lower Single Cabin, HK Buslines, Aug 23, 2026
Very comfortable cool and safe journey
Y
Bus Upper Single Cabin, HK Buslines, Aug 23, 2026
My original seat was overbooked so they sent me a whatsapp to change the lower cabin to a upper cabin. However they gave me the worst seat possible! I got placed all the way in the back next to the toilet. Every little bump and I was flying through the roof.
Besides this the bus was 2,5 hours early which caused us to be early at the city.
A
Bus Upper Single Cabin, HK Buslines, Aug 22, 2026
But the internet was not working