Truly Hagiang

4.1
388 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews
  • Schedule and Timetable

About Truly Hagiang

While some travellers feel skeptical about vans, a good choice of destinations and competitive prices make vans one of the most popular means of transport for others. Vans are always more flexible than big buses. If there is a sudden request for rides to some new destinations, van operators are always the first to offer their service. Indeed, it is easier to launch a new route if you operate a vehicle of 10-15 pax capacity, isn’t it?

Truly Hagiang operates van service and offers tickets with easy online booking. Check them if you are looking for options to travel by van.

What are the Main Stations of Truly Hagiang?

Truly Hagiang’s vans run to and from the following terminals:

  • Noi bai airport
  • Dragon Airport Noi Bai hotel
  • 7 Cua dong street
  • Hanoi Opera House
  • Central Circus
  • 79 Tran nha tong street
  • 57 Cua Dong Street
  • Nguyen Hoang Station
  • Ben Do Tam Coc
  • 96 Nguyen Huu Huan Street
  • Truly Hagiang Bus stop 37 To vinh dien Hagiang
  • 2 Cho Gao Street
  • 259 Le Duan Street
  • Tuan Chau Bus station Truly Hagiang
  • Ben Thuyen Trang An Restaurant
  • Dragon Noi bai Airport hotel
  • 2 Dao Duy Tu Street Ninh Binh city
  • Truly Hagiang Bus stop 44 Hang giay
  • Noi bai airport Terminal 2
  • QT Motorbikes
  • Ha An hotel 168 Tran Hung Dao
  • 37 Tran Binh Trong

What are the Most Popular Routes of Truly Hagiang?

What are the Vans Classes & Prices of Truly Hagiang?

As a rule, it is not possible to choose a ticket class when travelling by van. Yet you can check with the operator and/or choose the type of van which serves your route. Some vans seat only 9-10 passengers, others accommodate up to 15 travellers. The former case means you may have more legroom, wider seats and a more comfortable ride, the latter – be ready for a limited space for your legs, elbows and your luggage. Read reviews on Truly Hagiang van service to be sure they meet your expectations.

Pros & Cons of Van Travel

Pros of Van Travel

  • Vans often reach the destinations where neither buses nor trains travel. These include secondary towns and smaller villages
  • In most cases vans are the fastest way to get to your destination if travelling to relatively short distances overland simply because they are smaller than buses and more maneuverable
  • Vans can let you get off at a more convenient point enroute – not necessarily at the terminal, what actually can save you loads of time and money in some cases.

Cons of Van Travel

  • Some vans can be quite cramped with limited space for luggage available. Well, actually almost all vans offer limited luggage space and if you have more than one bag, suitcase or backpack, it may be a good idea to buy a separate seat for your luggage – yes, you will pay double for your trip, alas
  • It is worth checking if your van runs on schedule or leaves when full – in the latter case you may end up waiting too long as on several routes it can take quite a time for a van to fill up.
  • You should know that van drivers are notorious for their speedy driving. Even the most reputable companies sometimes fail to persuade the drivers to respect the speed limits. Even if your van driver does not insist on it, always buckle your seatbelt while travelling by van
  • If you easily get seasick and your trip includes winding stretches, chances to feel motion sickness are higher while travelling by van than by bus. Take your medicine half an hour before your trip to be on the safe side.
Read more

Truly Hagiang Popular Routes

Hanoi - Quang Ninh
06:15, 08:15
Ninh Binh - Hanoi
07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30
Noi Bai Airport - Ha Giang
11:00
Ha Giang - Hanoi
Bus VIP Sleeper 41
08:00, 17:00, 17:30, 18:30
Bus VIP-Class
07:00, 15:45, 16:30
Van VIP
07:00, 16:00
Hanoi - Ninh Binh
06:30, 07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30
Quang Ninh - Hanoi
15:15, 17:15
Hanoi - Ha Giang
Van VIP
06:30, 07:00, 07:30
Bus VIP Sleeper 41
10:00, 19:30
Bus VIP-Class
06:40, 07:00
NaN Passengers

Truly Hagiang Schedule & Timetable

ClassDeparture StationArrival StationDepartureArrivalTravel time
VIP Sleeper 4157 Cua Dong StreetHa Giang10:0015:005h 0m
VIPBen Do Tam CocCentral Circus17:3019:001h 30m
VIPBen Do Tam CocCentral Circus08:3010:001h 30m
VIPBen Do Tam CocCentral Circus09:3011:001h 30m
VIPBen Do Tam CocCentral Circus10:3012:001h 30m
VIPBen Do Tam CocCentral Circus12:3014:001h 30m
VIPBen Do Tam CocCentral Circus13:3015:001h 30m
VIPBen Do Tam CocCentral Circus14:3016:001h 30m
VIPBen Do Tam CocCentral Circus15:3017:101h 40m
VIPBen Do Tam CocCentral Circus16:3018:001h 30m
VIP37 Tran Binh TrongBen Do Tam Coc06:3007:551h 25m
VIP37 Tran Binh TrongBen Do Tam Coc07:3008:551h 25m
VIP37 Tran Binh TrongBen Do Tam Coc08:3009:551h 25m
VIP37 Tran Binh TrongBen Do Tam Coc13:3014:551h 25m
VIP37 Tran Binh TrongBen Do Tam Coc14:3015:551h 25m
VIP37 Tran Binh TrongBen Do Tam Coc15:3016:551h 25m
VIP37 Tran Binh TrongBen Do Tam Coc16:3017:551h 25m
VIP37 Tran Binh TrongBen Do Tam Coc17:3018:551h 25m
VIPCentral CircusBen Do Tam Coc07:3009:001h 30m
VIPCentral CircusBen Do Tam Coc13:3015:001h 30m
VIPCentral CircusBen Do Tam Coc12:3014:001h 30m
VIPCentral CircusBen Do Tam Coc10:3012:001h 30m
VIPCentral CircusBen Do Tam Coc09:3011:001h 30m
VIPCentral CircusBen Do Tam Coc08:3010:001h 30m
VIPCentral CircusBen Do Tam Coc06:3008:001h 30m
VIPBen Thuyen Trang An Restaurant37 Tran Binh Trong08:3009:551h 25m
VIPBen Thuyen Trang An Restaurant37 Tran Binh Trong07:3008:551h 25m
VIPBen Thuyen Trang An Restaurant37 Tran Binh Trong10:3011:551h 25m
VIPBen Thuyen Trang An Restaurant37 Tran Binh Trong11:3012:551h 25m
VIPBen Thuyen Trang An Restaurant37 Tran Binh Trong12:3013:551h 25m

Truly Hagiang Stations

Noi bai airportDragon Airport Noi Bai hotel7 Cua dong streetHanoi Opera HouseCentral Circus79 Tran nha tong street57 Cua Dong StreetNguyen Hoang StationBen Do Tam Coc96 Nguyen Huu Huan StreetTruly Hagiang Bus stop 37 To vinh dien Hagiang2 Cho Gao Street259 Le Duan StreetTuan Chau Bus station Truly HagiangBen Thuyen Trang An RestaurantDragon Noi bai Airport hotel2 Dao Duy Tu Street Ninh Binh cityTruly Hagiang Bus stop 44 Hang giayNoi bai airport Terminal 2QT MotorbikesHa An hotel 168 Tran Hung Dao37 Tran Binh Trong

Truly Hagiang Company Reviews

A I
I'd give zero if I could. Terrible service, the driver was rude, didn't speak a word in English, super bad and dangerous driving and we took off 1h late. Tried to cancel the return trip because in the website I saw it was possible to cancel within the rules applied, but I received an email saying they would not refund.
Van VIP, Truly Hagiang, Apr 25, 2024
L M
The travel agency I booked wasn’t the one I got. In the end it was the bad rated one. We had to change the van once and the guys didn’t really speak any English, so the communication was hard. Everything was very stressful.
Van VIP, Truly Hagiang, Apr 12, 2024
D Z
Bus was only 10min late, clean and comfy. We had to switch 2 times but the buses were the same. Bad thing were the drivers. Very kind and friendly yet driving unsafe, speeding and overtaking everything even medical transports. It made me feel sick.
Van VIP, Truly Hagiang, Feb 28, 2024
S I
Excellent service overall.
Van VIP, Truly Hagiang, Feb 24, 2024
B B
The CEO wrote me insufficient information about the fact we'd leave earlier than the time we booked. He was unspecific about the time even though I asked several times what departure time is. Turned out is was only 15 min earlier, but we arrove 40 min before the scheduled time. Pretty unpleasant for such an early tour that we booked. After that there were two transfers, which we had no transparency about in advance. Also the mentioned travel duration was by far not the actual one.
Van VIP, Truly Hagiang, Dec 31, 2023
M T
We arrived 40 min late because we stoped for other people in other placed and we changed 2 times of vehicle but I have to say that at least the last driver left us in front of our hotel👍
Van VIP, Truly Hagiang, Dec 27, 2023
C H
Driver's driving from Hanoi to Nin Binh a little too nervous
This review was autotranslated
Van VIP, Truly Hagiang, Dec 19, 2023
B M
The Pickup was on time but when we arrived in Ninh Binh we had to get out of the Bus and wait 20 Minuten for another one. Then we drove to Hanoi and had to get out, bit only a few of us, not all of us. Then we had to get into a 3rd bus. But the drove us directly to our hotel, so that was a nice extra service. The 1,5h duration was not met though, all together it took us about 3h.
Van VIP, Truly Hagiang, Dec 12, 2023
L P
They got us from a to b but I booked a sleeper and we got a pretty uncomfortable non-sleeper bus. Be up front about what you're selling!
Bus VIP Sleeper 41, Truly Hagiang, Dec 5, 2023
M P
The customer service was great. They picked us up at our step door. The bus was a bit old and dirty, but everything worked well (A/C, seats, curtains, etc. The driver was nice and helpful but his driving was terrible, speaking on the phone with no hands-free, speeding, overtaking in curves...etc. we arrived well, fortunately, and he took us to our hostel.
Van VIP, Truly Hagiang, Oct 12, 2023
D V
We had to change the vehicle 3 times and had to wait in different locations. No one told us when we will be picked up. We arrived one hour later than expected. Also, the driver wanted me to pay 100k more for picking me up at the initial arrival location. I showed them that in the booking the arrival and pick up point was fixed and after long discussion I did not need to pay extra
Van VIP, Truly Hagiang, Sep 30, 2023
P
We use to take a cab to Hanoi, then get a bus to HaGiang, with this route, it saved us time and money, Direct from Noi Bai Airport Hotel to HaGiang, same good service, save time and save money. 12go.asia our preferred and trusted travel partner.
Bus VIP Sleeper 41, Truly Hagiang, Sep 27, 2023
S V
Not the Van we booked through 12Go showed up. But another big luxery bus. But they brought us to our hotel.
Bus VIP-Class, Truly Hagiang, Sep 12, 2023
M V
The driver picked us up on time in front of our airbnb, and dropped us off in front of the motorcycle rental on time. Clean and comfortable van
This review was autotranslated
Van VIP, Truly Hagiang, Sep 10, 2023
P D
A car driver picked up us to go to the bus. He was so fast and dangerous. We almost crashed…. The trip from Hanoi to Ninh Binh took one hour so imagine how fast was the driver bus too.
Van VIP, Truly Hagiang, Sep 6, 2023
A M
Great, but we were seated in front (right to the driver) and we didn't have a seat belt. But the experience was very good and the driver drives excellently.
Van VIP, Truly Hagiang, Aug 15, 2023
A L
Communication was superb. We were a few minutes late because our flight was delayed and told the company beforehand so they waited for us (was literally just 5 minutes but if they wouldn't have known they would've driven off). Driving was good, calm for Vietnamese standards. Bus was okay for a day trip.
Bus VIP Sleeper 41, Truly Hagiang, Jun 15, 2023
S H
No complaints. Drivers were on time and very helpful.
Van VIP, Truly Hagiang, May 19, 2023
B G
First you have to take a taxi to a hotel near the airport. They say to be there 30 min prior departure. After 45 minutes waiting, you have to call to check where the driver is. After 2 attempts, a car comes pick you up, then goes in Hanoi traffic jam to another meeting spot. There, you have to wait another 40 minutes until couch goes off. So instead of departing at 11:30, I left around 2. So more than 2 hours waiting and 2 hours late... Couch is confortable.
Van VIP, Truly Hagiang, Apr 17, 2023
G S
Ninh Binh Hanoï. Travel on time. No bus change and meeting and drop off location was accurate. Nevertheless, driving attitude is not acceptable and way too dangerous, especially slaloming on the highway, 20kmph above limitation and on the emergency lane.
Van VIP, Truly Hagiang, Apr 16, 2023
F K
I was prepared for some bad reviews, but I arrived on time, didn't have to change trains, and was satisfied with getting from Hanoi to Tam Coc in an hour and a half. However, they texted me a different location 20 minutes before the meeting time. In the first place, I was wondering if I really parked my car in such a place, so I wanted you to specify it from the beginning.
Van VIP, Truly Hagiang, Apr 14, 2023
J C
Left and arrived as expected, Hanoï - Ninh Binh was ok but for Ninh Binh - Tam Coc the driver was driving really fast. Confortable seat and free bottle of water
Van VIP, Truly Hagiang, Apr 11, 2023
M H
We made it to the circus on time and there were a lot of different vans there to pick people up. Our voucher showed a certain type of van with the Truly Hagiang logo on it, so logically we were looking for this van. We were supposed to leave at 12:30 pm, but we were still standing there until 13:00 pm without any sight of the pictured van. All of a sudden another van came up to us, turned out that was the one we had booked. It didn’t have truly hagiang on it and it did not look like the picture so we wasted half an hour of our time waiting for another van. We were finally in the van and started driving towards Tam Coc. It seemed like the driver wanted to make up for lost time because he was driving so recklessly. I get that driving here is a bit more bold than in Europe but this was just plain dangerous. We arrived in Ninh binh and then had to transfer vans (which wasn’t known to us), and then we were brought to Tam Coc, happy that we were still alive and not in a car crash..
Van VIP, Truly Hagiang, Apr 8, 2023
I S
the van was good and clean.we arived somewhere in ninh bin 10 km from the villige and the guy from the office just try to sale us a bike insted to asist us.we underestend from them day before that they take us to our homestay . they are not try to help us .we talled him where we need to go .he offer to take us for 200k .we order grab for 100k. they not speek english only whene he try to sale a bike then hes underestand and speek perfect
Van VIP, Truly Hagiang, Apr 1, 2023
M D
The trip and driver to Ninh Binh was good. Good driver. The last 10 km we changed van and driver. This driver drove like an idiot! That’s why the score is average.
Van VIP, Truly Hagiang, Mar 30, 2023
V R
The VIP bus never showed up, without any information from the company. 1,5 hours later we instead got instructed to go on another bus (a sleeper bus of lower standard). Arriving in Hanoi 3 hours later than planned. After contacting 12go we got a minor refund, but it didn’t even cover the price difference between VIP and sleeper bus. Better than nothing though.
Van VIP, Truly Hagiang, Mar 28, 2023
M L
First pick up coordinations where wrong, than there was no bus coming, after a call someone picked us up and drove as to central Hanoi, from there bus was running to Ninh Binh there we had to change bus again and this drove us to Tam Coc.
Van VIP, Truly Hagiang, Mar 28, 2023
K K
*Punctual departure even if it was a bit confusing to recognize the right bus. *Small bus change with 10 minutes waiting time. *Second bus was very comfortable (comfortable & large seats, power outlet for charging, water, air conditioning, very clean bus) *Very good driver
This review was autotranslated
Van VIP, Truly Hagiang, Mar 12, 2023
F C
we change bus 3 times. The 2 first buses were not luxury. Only the last. And it took 2,5 h instead of 1,5 h.
Van VIP, Truly Hagiang, Mar 1, 2023
P C
They changed vehicles 3 times and did not explain anything. Then they did not want to drop me off at Tam Coc but after insisting they put me in another car and finally dropped me off where I was supposed to be dropped off. Tip: always look at the map because they will want to leave you where they want to leave you.
This review was autotranslated
Van VIP, Truly Hagiang, Jan 23, 2023
M S
Driver drove like a maniac, drove a longer way, so the arrival Time was 1-2 hour late
Van VIP, Truly Hagiang, Jan 21, 2023
B E
The pickup point was outside the airport on the road with no indication of that actually being the spot we were going to be picked up. We were then driven by someone in a car to downtown Hanoi and left at a coffee shop where the bus was going to meet us in 10 minutes. 40 minutes later a bus showed up and took us part way where we we left to take another bus that we had no idea we were supposed to be doing. That bud finally got us to our destination 2 hours late. The only good thing I can say is the last bus driver at least dropped us at the hotel and not out on the road again.
Van VIP, Truly Hagiang, Jan 17, 2023
M A
I had somewhat mixed experience with my booking. The van was supposed to leave at 12:30 pm from Central Circus. I reached early to make sure I locate and board the van, but there was no sign or indication to locate it at Central Circus. I contacted the hoteline number on my ticket and after a while they sent someone to get me. The van I was provided with at their office did not leave until 1:45pm, so quite a time was lost at the pick up point waiting. After few minutes of drive, few os us in the van were shifted to another van which drove us till Trang An, smooth shift but the first van quality was far better. Then at Trang an, I was shifted to a car and the car drove me till my homestay. It would have been great if there was a way to locate the van at the pick up point so I didn't have to be worried and lose the additional time, so one star less for that. The van that boarded at the pick up point was not same as in the picture so there was no way to identify it. Overall they ensured to drop me at my homestay, and all drivers drove fine with no issues.
Van VIP, Truly Hagiang, Jan 17, 2023
R T
Limousine Van was good, but we departed late. The pickup point is not what it says on 12go, its 79 Tran nhan tong street. Had to change vehicles once into a very old van, driver was on his phone all the time and I had to reach into the steering wheel once. Arrived 1h late. Service via WhatsApp was good.
Van VIP, Truly Hagiang, Jan 16, 2023
L M
Bus was on time and driver proactively located us at the pick up point at Central Circus. The office also called to ensure we were at the pick up point and that the driver had found us. Bus was very comfortable and clean. We had to change buses for the final 20 mins to Tam Coc but that was no issue, just something to be aware of if you're taking this route. Dropped right at the boat dock so very central and short walk to the local accommodation. Overall a smooth and pleasant trip.
Van VIP, Truly Hagiang, Jan 7, 2023
L D
Pick up was very late and we switched vehicles although the second minivan was very nice
Van VIP, Truly Hagiang, Jan 2, 2023
P E
Not so easy to "check in"
Van VIP, Truly Hagiang, Jan 2, 2023
R T
Pick up on time, arrived before expected to the airport. We move only once from a limousine van to a normal car, but no matter. Both drivers have Vietnamese style, fast in traffic. Very good experience, zero problems
Van VIP, Truly Hagiang, Dec 30, 2022
S M
On the plus side the company picked us up early from the airport. Beyond that, everything was very poor. Multiple random stops within Hanoi, then a stop at highway services to pickup additional customers from another bus. During that stop the driver refused to allow anyone to go to the shop or use the restrooms despite us being stopped for more than 30 minutes and the driver having multiple cigarettes. Finally, we were transferred onto another bus just outside of Ninh Binh before we finally were taken to Tam Coc. Driver ignored questions from customers and was reading his phone whilst driving.
Van VIP, Truly Hagiang, Dec 19, 2022
J G
Van came to pickup from hotel Van was good but we got the last seats which was more bumpy Most of the AC vents cover were not working so heavy Aircon coming on your face which you can't stop in already cd weather of December Blankets were provided which was good Overall good, I wish I could block seat number at the time of booking
Bus VIP-Class, Truly Hagiang, Dec 13, 2022
K K
We changed car 3 time. We didn't go directly to the airport. We drove through downtown Hanoi and changed cars there. We were at the airport 1.5 hours later.
Van VIP, Truly Hagiang, Dec 11, 2022
H C
Very easy and comfortable! Would definitely recommend this company, but the journey does take longer than 12go says it will take so be careful if you are getting an airport transfer
Van VIP, Truly Hagiang, Nov 30, 2022
V I
Left later, staff was not that friendly, quite expensive for this short journey.
Van VIP, Truly Hagiang, Nov 29, 2022
M T
Very good quiet ride. In Vietnam, it is sometimes different.
This review was autotranslated
Van VIP, Truly Hagiang, Nov 26, 2022
E T
We were picked up from our hotel and also dropped off to our hotel at destination, which was great. We had to change vans many times though and I cannot say that drivers drive safe at all, very unnecessary override at all times - however, that seems to be part of the driving culture here so might not be possible to avoid. We were late of schedule maybe 45 mins so not bad. Communication through whatsapp was fast abd efficient!
Van VIP, Truly Hagiang, Nov 25, 2022
S T
Pick up point adress and google maps coordinates aren't the same. (Driver came to 7 Cua Dong street). Car broke down during the drive. At least another car arrived quickly and we onlay had 1.5 hours delay. To buy an extra seat with big baggage (>10kg) is misleading to write in the description. We didn't got an extra seat but payed an additional ticket. Driver didnt know anything about end/ drop off adress of Ha An hotel 168 Tran Hung Dao. At least driving us there
Van VIP, Truly Hagiang, Nov 24, 2022
D W
Bus was in a very tired condition and the driver was unnecessarily dangerous. Overtaking on blind corners and driving people off the road
Van VIP, Truly Hagiang, Nov 18, 2022
B B
Overall everything was OK, we were late 1 and half hours. The first hour we were just stopping by random places, to take gasoline, or for unknown reason. They didn't have me on their list, basically forgot that they should pick me up 😃 Thankfully, another couple was waiting for the bus at the same stop and the driver came to pick them up. Otherwise, I think they would just forget about me. The driver didn't understand a word in English and at the beginning he was showing to me by gestures to stay because I wasn't on his list. At the end, I got into the bus and there was one more person sitting next to the driver as they over counted their passengers 😅 Their whatsapp support is good, though. Maybe it's better to contact them and confirm the booking.
Van VIP, Truly Hagiang, Nov 17, 2022
A S
Driver was more interested by chatting or using his smartphone, than arriving on time at destination
Van VIP, Truly Hagiang, Nov 16, 2022
L T
First we were told we are picked up then we went ahead with the booking and then we were told no. After I reminded them that they already agreed to it they picked us up. The pick up did not really worked out. We were picked up 1h later then agreed. There was to be a lot of bad traffic but we could not see any on Google. The driver is driving very fast. However, in the end we arrived were we wanted only 1,5h later.
Van VIP, Truly Hagiang, Nov 15, 2022
4.1
388 customer reviews
5
46%
4
25%
3
18%
2
11%
1
0%
88.9% of 388 travelers were presumably happy with Truly Hagiang as they left good or no review