We had to change the vehicle 3 times and had to wait in different locations. No one told us when we will be picked up. We arrived one hour later than expected. Also, the driver wanted me to pay 100k more for picking me up at the initial arrival location. I showed them that in the booking the arrival and pick up point was fixed and after long discussion I did not need to pay extra
Van VIP, Truly Hagiang (Du lich Á châu), Sep 30, 2023
Everything was Fine
Bus VIP 9 Express, Techbus VN JSC (Techbus Vietnam Joint stock company), Sep 27, 2023
Train seat was comfortable, departed on time and arrived only a few minutes late. Food and drinks were able to be purchased on the train.
Train #SE5 2nd Class AC seats only, Vietnam Railways (Đường sắt Việt Nam), Sep 16, 2023
A car driver picked up us to go to the bus. He was so fast and dangerous. We almost crashed….
The trip from Hanoi to Ninh Binh took one hour so imagine how fast was the driver bus too.
Van VIP, Truly Hagiang (Du lich Á châu), Sep 6, 2023
I was picked up with a car at the office on time and we were going to pick up another 2 people. When we arrived to the bus, the bus was already full of people and the company had overbooked the trip. Our driver was panicking even though it wasn’t his fault. Then we waited for an hour at the side of the freeway for another person to join the car. An hour late we finally got on the bus. And when we almost arrived at our destination everyone had to go off the bus and into a different one. The busses were ok, but it was just so chaotic.
Bus VIP 9 Express, Techbus VN JSC (Techbus Vietnam Joint stock company), Aug 28, 2023
Theoretically the train had air con but in reality everyone fell asleep because it was like sitting in the blast from a hairdryer. One window fell open, which pretty much cancelled the frail attempts of the AC, and all the windows were dirty and had grilles over them so it wasn't easy to see outside.
Train #SE11 2nd Class AC seats only, Vietnam Railways (Đường sắt Việt Nam), Aug 20, 2023
Very friendly driver and good coordination
Van Van 11pax, Techbus VN JSC (Techbus Vietnam Joint stock company), Aug 17, 2023
Great, but we were seated in front (right to the driver) and we didn't have a seat belt. But the experience was very good and the driver drives excellently.
Van VIP, Truly Hagiang (Du lich Á châu), Aug 15, 2023
The vehicles were great and on time, just that most of the staff are unfriendly and impatient.
Van Limousine 11, Duy Khang Limousine (Duy Khang Limousine), Aug 14, 2023
Punctual and fast.
Bus VIP 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), Aug 13, 2023