Great service with water on each journey. Easy transfer. Small plane to con dao
航班 經濟艙, Vietnam Airlines, 2023年8月28日
P H
Patrick H
Smooth and fast. Perfect touch-down.
Enough space.
航班 經濟艙, Vietnam Airlines, 2023年8月18日
T J
Thijs J
Great flight, Nice staff, only flight was delayed.
航班 經濟艙, Vietnam Airlines, 2023年8月9日
L J
Lucy J
There was no hot food available in the airport and the snacks were very expensive. $6 for a bag of potato chips!!
航班 經濟艙, Vietnam Airlines, 2023年1月14日
G G
Gilian G
Thank you so much for booking our ticket.
航班 經濟艙, Vietnam Airlines, 2023年1月4日
M P
Maulik P
Website should make it more noticeable to change the payment currency.
航班 經濟艙, Vietnam Airlines, 2023年1月1日
J E
Jamie E
Great experience and super easy to organize.
航班 經濟艙, Vietnam Airlines, 2022年11月5日
S A
Samantha A
Will choose flying over the train from now on. 12Go support had great communication about the change in our flight, because of the storm it was delayed two times.
航班 經濟艙, Vietnam Airlines, 2022年9月29日
F V
Franciscus V
swift correct service, flight on time, all good
航班 經濟艙, Vietnam Airlines, 2022年8月18日
G
guido.willke@gmx.de
Easy flight and helpful airportstuff!
航班 經濟艙, Vietnam Airlines, 2022年8月9日
M J
Matthew J
Very easy and smooth
航班 經濟艙, Vietnam Airlines, 2022年8月3日
D A
Deirdre A
No reply from 12go when I asked about flight change
航班 經濟艙, Vietnam Airlines, 2021年2月12日
A V
Alexandra V
Good but long wait for support. My flight had a massive schedule change that would have made me miss my second flight and i had to resolve it myself hours later as there was no way to call support, only email. I also hadn't realized the flights were going to be booked separately until after I booked, which was annoying. Luckily the layover was long enough for me to collect and recheck my bag.
航班 經濟艙, Vietnam Airlines, 2020年12月8日
M E
Marilyn E
Everything went smoothly. Plan on time, staff pleasant, check-in great
航班 經濟艙, Vietnam Airlines, 2020年10月17日
P B
Pierre B
Excellente expérience !
航班 經濟艙, Vietnam Airlines, 2020年9月25日
M A
Michaella A
Cancelled my flight without refund
航班 經濟艙, Vietnam Airlines, 2020年9月6日
E M
Erik M
On time, app Very East to use
航班 經濟艙, Vietnam Airlines, 2020年3月16日
I P
Irina P
Everything was very good. the flight has been rescheduled to 2hours later, but it was no problem, the communication was very good.
航班 經濟艙, Vietnam Airlines, 2020年3月9日
J M
John M
No problems at airport,
航班 經濟艙, Vietnam Airlines, 2020年3月9日
J F
Jacqueline F
Couldn't fault it, excellent service.
航班 經濟艙, Vietnam Airlines, 2020年3月6日
C B
Ciara B
Superb service from 12go, when we originally booked a middle name was missed they rectified this very quickly with apologies. Bonus we got emergency exit seats which are always nice. Would definitely book with them again.
航班 經濟艙, Vietnam Airlines, 2020年3月1日
C F
Claire F
As always, booking through 12Go Asia was straightforward. The one thing to be mindful of is that you can't manage your booking on Vietnam Airways because the email addresss used in the booking is for 12Go. I did worry a bit when it couldn't find my booking so perhaps 12Go should mention this in the booking details.
There were plenty of Vietnam Airways staff at the airport to direct you to the correct check in desk so check in and immigration went really smoothly. The flight was good, although we were a bit late leaving as we were waiting for a slot on the runway. Still only landed 5 minutes after the predicted time. All in all, a good trip.
航班 經濟艙, Vietnam Airlines, 2020年2月25日
W R
Wilma R
Everything went smoothly. I was pleased with how easy it was to book with 12go and on line check in went smoothly. The flight is bare bones but we knew that and is such a good price and it was on time. This is our 2nd time with both 12go and Vietnam Airlines. We will use both again in the future.
航班 經濟艙, Vietnam Airlines, 2020年2月23日
M K
Mickey K
Great service , flight was delayed but we were notified a few days before ,so we were will aware ,
航班 經濟艙, Vietnam Airlines, 2020年2月22日
M S
Martin S
Very good
航班 經濟艙, Vietnam Airlines, 2020年2月22日
G F
Guy F
Very close to centre of city (5 minute taxi ride), clean, very quick and efficient check-in.
Very small so few facilities.
航班 經濟艙, Vietnam Airlines, 2020年2月17日
G R
Gwendolyn R
Flight was delayed due to incoming flight being late. Flight attendants were nice and friendly. Da Nang airport could use more electrical outlets or USB ports.
航班 經濟艙, Vietnam Airlines, 2020年2月16日
J K
Jonatan K
Security check is slow. Delayed flight by 15 min. Rest is all well
航班 經濟艙, Vietnam Airlines, 2020年2月15日
A J
alan J
good flight althou 1 hour late
航班 經濟艙, Vietnam Airlines, 2020年2月15日
K M
Kate M
It would have been 5 stars except that the flight was delayed
航班 經濟艙, Vietnam Airlines, 2020年2月13日
T O
Talitha O
fast check-in. On time, good service
航班 經濟艙, Vietnam Airlines, 2020年2月13日
N C
Norman C
Very good flight, on time and smooth. Flight attendants friendly and helpful. Will fly Vietnam Airlines again; recommended.
航班 經濟艙, Vietnam Airlines, 2020年2月7日
N A
Nicoghos A
everything was good, no complains
航班 經濟艙, Vietnam Airlines, 2020年2月5日
M D
Megan D
Great experience - quick and painless check in and communication levels were great.
Flight was comfortable and we got there in under an hour!
航班 經濟艙, Vietnam Airlines, 2020年2月5日
R O
Ronan O
Very quick smooth flights, the flight was delayed but that was not the fault of the airlines.
Plane was newer and clean, staff friendly.
I really like Vietnam Airlines.
Won't fly anyone else ????????????
航班 經濟艙, Vietnam Airlines, 2020年2月4日
W I
Willie I
Excellent flight.
航班 經濟艙, Vietnam Airlines, 2020年2月2日
N A
Nicoghos A
everything was ok, except for 20m delay
航班 經濟艙, Vietnam Airlines, 2020年2月2日
F L
Francine L
Io ed il mio ragazzo abbiamo viaggiato con l'ansia. L'aereo a nostro avviso è atterrato malissimo. Invece la stazione dell'aeroporto era perfetta.
航班 經濟艙, Vietnam Airlines, 2020年1月26日
J S
Johan S
Everything was great.
航班 經濟艙, Vietnam Airlines, 2020年1月24日
C H
Chris H
Pleasant journey
航班 經濟艙, Vietnam Airlines, 2020年1月23日
S E
Simon E
Please print operating terminal (ie Terminal 1, 2 etc) information on the itinerary/tickets. We should not have to go searching for this information.