Read "horror" stories about this company and the moc bai border, but everything went really smooth. We had a huge bus with just 7-8 passengers. The airco worden, and the wifi worked when we crossed the border and were in Vietnam. The staff guided us through all customs and it was very comfortable and easy. Highly recommend this company since it also the cheapest we could find (atm).
巴士 快速、直達, Long Phuong Cambodia, 2022年8月5日
V
Vanessa
The bus is reasonable, but it can be a little uncomfortable for taller people, as some seats don't have enough space to fully stretch your legs, and we were unlucky (I'm 1.73 tall). A few seats had the material (fake leather) a little damaged, but my seat luckily had its cover intact. The air conditioning can be strong at some times and they don't provide coverings on the bus, so I suggest you take a blanket or sweater on the trip as it can be cold. There was a small bottle of room temperature water free of charge at each seat. The trip was relatively uneventful, but none of them spoke English, so communication is limited. You get off at stops, for example, without knowing exactly how long you have to break to eat or go to the bathroom, or even when they take your passport, without telling you what will happen, when they will return it, what you should do, if you have already arrived at the final destination or not, then you end up getting a little lost and going with the flow without knowing what will come next. When we arrived at the final part of the journey, about a little less than an hour before reaching the center of Ho Chi Minh, we would need to get off the bus and take the final journey by Van, but I believe that due to their lack of organization, there were no enough seats in the Van, and we had to wait for the next car. They said the next car would arrive in 15 minutes, but it actually arrived 2 hours later. At least, halfway through this journey (after an hour of waiting super tired in the heat) the employees at that bus stop kindly made us wait comfortably inside an air-conditioned bus and gave us fresh water, they were very kind and polite. In the end everything worked out and we arrived at our destination. Important: If you need a visa to enter Vietnam (this depends on your nationality), only board the bus if your visa is approved, as visa on arrival is only possible when you enter the country through the airport. When entering by land, by bus or car, there is no way to obtain a visa on the spot and you have to arrange the visa in advance.
巴士 臥艙, Khai Nam Transport, 2024年4月26日
DN
Dayanna N
The overall trip was quite ok. We arrived about 2 hours late mostly due to traffic and the time spent when crossing the border.
The bus does not have a lot of leg room, but it’s manageable. Also, we had enough brakes, they provide slippers, water and a free lunch.
You will need to leave the passport and the visa (if required) when leaving PP, and they will help with the visa procedures. When exiting Cambodgia I had to personally go to the office, and when entering Vietnam you need to take your luggages and go through customs (there is a line for groups). Also, you will need to change the bus at some point. The communication in English was limited, so I mostly followed what the other passengers were doing.
Overall, it was a good price value for the journey.
巴士 臥艙, Khai Nam Transport, 2024年4月17日
J
Jake
Border crossing was smooth but my bus arrived almost 2 hours late
巴士 臥艙, Khai Nam Transport, 2024年4月12日
TH
Tanja H
No tables, recline of the seats only a little bit possible, bad communication Crew to guest. They should let us know some Minutes before a stop, that we will stop. Instead they pushed us after the bus stop. Bad English skills of the crew, bad behavior, watching movies next to guest without headphones. Would be easier, when writing the complete Adresse for PickUp and DropOff on the voucher instead of „Ho-Chi-Minh City“.
巴士 Seater 41, Airbus, 2024年3月17日
CC
Crystal C
Smooth driving, comfortable seats, water given out, 2 stops (one was the border). Driver’s assistant was helpful in fixing my seat that was broken, and then allowing me to change seats. Left on the dot, arrived about 30 minutes late due to rush hour traffic (took the 11am bus).
Print your visa before the bus ride! This is paramount as you will give over your passport and visa at the beginning of the trip. Don’t be upset with the giving and getting your passport, taking your luggage off the bus only to put it back on, waiting around, etc. If you spoke Khmer, I’m sure they would be happy to explain the specific border policies to you. Since you don’t, that’s YOUR problem. Be patient, just do as you are told, you get where you are going in the end.
巴士 快速、直達, Long Phuong Cambodia, 2024年3月3日
PT
Philipp T
I read that the use of horn was excessive, and it really was. I was okay with the “aggressive” driving as it meant we would arrive faster but the first hour, the driver must’ve honked at least 100 times. AC didn’t fully work in the back. As we entered it felt nice and cool but in the back we were sweating for the whole duration. At least we had the whole row of 5 comfortable laid back seats to ourselves. My travel buddy would give it 2 stars due to mostly the heat but also other aspects, like the lack of communication skills… no English was talked nor understood (like I already read before). Border process was fast, yet unorganized. Our passports were taken at the beginning which was okay for me as this is seamungly common procedure here. We had to take out our bags to cross the border which was conveyed by shouting go go go (no first calm contact just immediate shouting like we were hostages) and then pointing to the back making discomforted noises as we were leaving without our bags… other than these “minor” incidents (for me it was manageable yet frustrating, for my buddy it was hell) the ride was quick, booking was easy and well organized, and it was cheap. We left where we were told and arrived where we should. Pauses were every 1-2 hours, which felt enough. I would do it again, my buddy wouldn’t, make of that as you will. Hope this helped.
