OUROS Travel has been amazing on every trip I have booked with them. I have used their service for four months and will continue to use them because of their commitment to outstanding customer service.
巴士 貴賓艙, OUROS Travel (Ouros Travel), 2023年3月3日
D
Dennis
正如我所说。花了 2.5 小时，而不是说的 1.5 小时！除此之外一切都还好。
此評論係自動產生翻譯
Just as I said. It took 2.5 hour’s, not 1.5 as stated! Other than that it was alright.
計程車 5人座休旅車, Ngan Linh Transport (Ngan Linh Transport), 2024年2月29日
AM
Aurelie M
The bus started earlier but the driver couldn't speak english. I embarked and the driver kept driving then I realized he was going farther than the stop. I looked at him puzzled. Another guy was nice and tried to communicate with me by google translate. He told me that the driver would drive me to my hotel instead. The guy had to hop off and told me "Good luck!" 😅 The bus then went to what seemed to be the parking of the car company? I was slightly scared it was dark and I didn't understand why the driver was parking the car. Then I used Google translate to ask where I had to go and he kept telling me motorbike. More confused, I went out of the car and was ready to call a grab. But then the driver appeared next to me on a motorbike and looked at me with insistance...so he meant that he would drive me by motorbike? But I never went on a motorbike before and I am easily scared, this was not part of the plan? And he gave me a hat, not even a helmet. So that's how I sit on a motorbike for the first time, and had a 30 min ride.... I was so stressed at least I was safe and didn't pay for a grab back home.
Anyway, I can't rate this more than 2 stars. The driver couldn't speak english but then didn't try to understand where I was going. I thought he would know because the guy from the company told me to hop on this particular car? I showed I had a ticket, but he didn't look. Language barrier is a thing but this was a stressful experience....I would not recommend. Better take a private taxi, or maybe buy through something else than 12go asia. There was a lack of communication somewhere.
Our guides were Win and Huongb and it was one of the best travel experiences ever for us. In 4 hours we not just tried variety of Vietnamese food that we would not have the courage to try on our own but also gained a lot of knowledge about Vietnam since both of our tour guides were opened and willing to answer all of our questions. After 4 hours it felt like hanging out with friends. We were genuinely sad when our tour ended! Both of them are extremely nice and sweet people, it was a pleasure to meet them and it will definitely be one of the highlights of our travel storytellings.
廂型車 九人座小巴, VIE Limousine (VIE Limousine), 2023年12月8日
OS
Olga S
It was great, bus is very comfortable + free water! I first got on the wrong bus and they picked me up later at a different location which was so nice!! Thank you!
巴士 貴賓艙, OUROS Travel (Ouros Travel), 2023年10月6日
MC
Marty C
Booking is difficult and does not let you check everything is correct.
No flexibility if there is a mistake and it is easy to make a mistake
Another wonderful trip with OUROS! I highly recommend them! They arranged for pickup at my hotel in Vung Tau and dropped me off right by my hotel in Ho Chi Minh City. They have excellent customer service. I would definitely travel with them again.
