15 Hang Muoi15 Nguyen Tuong PhoDa Lat Bus StationQuang Ngai Bus Station28 Huynh Thuc Khang60 Tran Quoc Toan255 Nguyen Tat Thanh阮達成23號GO Quy NhonDong Gung Bus StationGiap Bat Bus Station67 Mai Hac De37 Mai Hac De34 Thich Quang DucCoopmart Nha Trang82 Tran VyNha Trang North OfficeNguyen Hoang Bus StationNha Trang Office大叻黃耀4號芽莊南部汽車站Nha Trang Northern Bus StationViet Lao Office Nha Trang
Viet Lao Bus 公司評價
H W
Heidemarie W
Very relaxed way of travelling. There is no toilet in the bus. But if you tell the driver he will stop within 10 minutes.
巴士 Cabin 22, Viet Lao Bus, 2026年10月27日
W S
Warren S
My 14 years old son enjoyed his experience in the overnight coach as he felt so comfortable than train overnight.
巴士 Cabin 22, Viet Lao Bus, 2026年10月26日
O M
Olivia M
I was greatful to have a bus from Hanoi to Hoi An but the driver was talking very loud at every stop (basically screaming) so that everbody would wake up each time. And the seat are super narrow because there are three rows next to each other.
巴士 Cabin 32, Viet Lao Bus, 2026年10月26日
S S
Selin S
It was good
Just in toillet please put hand soap and also water to wash hand would be good.. I couldn’t open the water In toilet
巴士 Cabin 22, Viet Lao Bus, 2026年10月23日
J N
Jelena N
* Spacious, clean beds and comfortable temperature. The AC wasn’t too cold, unlike on other buses.
* Overall, a very comfortable journey!
* Only downside: as far as I remember, there was only one stop in the first two hours and no real breaks afterwards.
巴士 22 Cabin WC, Viet Lao Bus, 2026年10月20日
R G
Roland G
Perfect ! Thank you
巴士 22 Cabin WC, Viet Lao Bus, 2026年10月15日
V A
Veronica A
The driver was so rude, woke me up shouting as if anyone could know where we were when there is no announcements and people are asleep. Rushed me off the bus and my bag was on the floor outside in the rain soon as I got off he drove off. This attitude is unacceptable
巴士 Cabin 32, Viet Lao Bus, 2026年10月15日
P L
Pawel L
Proffesionall service
巴士 Cabin 22, Viet Lao Bus, 2026年10月15日
N D
Nathaniel D
A member of the team was very rude and often communicated by hissing and shouting. Also the bus is beeping constantly which is very loud, making it difficult to sleep
巴士 Cabin 32, Viet Lao Bus, 2026年10月13日
I C
Ian C
From start to finish it was perfect, dropped me off on the exact pi position it promised, very comfortable, great driver
巴士 Cabin 22, Viet Lao Bus, 2026年10月4日
D C
Devin C
Air conditioning kept turning off and beds were way too compact. Driver did some how manage to get us to our destination 3 hours before the scheduled arrival time, so that was a plus.
巴士 Cabin 32, Viet Lao Bus, 2026年9月28日
O H
Opri H
We were little bit unsure how and where should we get on the bus, but we found the place and the bus was on time and really comfortable and everything went well.
巴士 22 Cabin WC, Viet Lao Bus, 2026年9月27日
N W
NOVA W
1. The staff was rude right from the start.
2. There was a toilet on board but no toilet paper, and when we asked the staff for toilet paper, they just shrugged.
3. We were woken up 1 hour and 15 minutes before we were supposed to arrive and told to get off. We were completely confused because we were scheduled to arrive at 07:00, but it was only 05:45. He said we had arrived. This means that your estimated arrival times at booking are not even remotely accurate.
4. My backpack got several large stains from how the staff handled our luggage. These stains have been impossible to remove.
The reason Viet Lao Bus gets 2 stars is that the blanket and the seat were comfortable.
巴士 Cabin 22, Viet Lao Bus, 2026年9月20日
P R
Paul R
Easy booking and punctual pickup.
巴士 Cabin 32, Viet Lao Bus, 2026年9月18日
A H
Adam H
More comfortable than the last sleeper bus I was on plus it has a restroom on the bus!
巴士 22 Cabin WC, Viet Lao Bus, 2026年9月17日
A W
Amanda W
Bus late by an hour and no toilet paper in restroom
巴士 22 Cabin WC, Viet Lao Bus, 2026年9月16日
J T
jenna T
Bus was comfy , toilet on bus no toilet paper. Driver assistant got upset and told us off for eating but no signs or any information about no eating on bus. Also stopped for lunch in a remote area not safe for westerners to eat at. Only 1 option to eat at which only suitable for locals.
巴士 22 Cabin WC, Viet Lao Bus, 2026年9月13日
A R
Ashwin R
It was good, bus was clean and lot of rest stops and scenic route but travel agent could have done better like taking our what’s app number and sending us bus number and being in contact with us and helping us with our queries but rather we were completely kept in dark
巴士 Cabin 22, Viet Lao Bus, 2026年9月12日
L D
Louis D
Very good and comfortable sleeper bus. Everything went very smooth. No complaints.
巴士 Cabin 22, Viet Lao Bus, 2026年9月10日
M D
Montana D
The drivers were on time however rushed us getting onto the bus at 6:30 when we were due to leave at 7. When we were on the road, the drivers were talking very loudly to each other, and took phone calls on speaker, which prevented sleep. Drivers were honking while people were trying to sleep, and they took corners very fast which threw passengers around their bunks. We ended up arriving at 5am instead of 7am.
巴士 Cabin 22, Viet Lao Bus, 2026年9月8日
G S
Gavin S
The overnight trip was good, the only disappointment was saying we didn't book the tranfer from outer Nha Trang drop off destination to the city, what BS, I travelled with them before and didn't need to book for the transfer. You don't need to book for the transfer to the main bus to leave, so why would you have to book for arrival
巴士 Cabin 22, Viet Lao Bus, 2026年9月1日
A Y
Antong Y
The good thing was that it only took 10 instead of 12 hours. The bad thing is that the drive only made 2 toilet stops, one after 1 hour and one only 5 hours later, and also only after I asked him to do so…
巴士 Cabin 22, Viet Lao Bus, 2026年9月1日
G W
Guy W
Driver honked the horn literally the entire night journey. Impossible to get any sleep
巴士 Cabin 32, Viet Lao Bus, 2026年8月28日
J S
Jacob S
Very nice and comfortable vehicle, staff were great
巴士 Cabin 32, Viet Lao Bus, 2026年8月25日
A D
alexander D
Ther was no seatbelt for my bed
巴士 Cabin 32, Viet Lao Bus, 2026年8月22日
M P
Michael P
it was an hour late
巴士 22 Cabin WC, Viet Lao Bus, 2026年8月21日
J M
Jenna M
I will say the management was really good. They contacted us to tell us where to go and where able to answer any questions. The waiting point in da lat was clean including the bathroom. The reason the review is low is due to the driving. The driver was driving super fast what meant we where getting thrown around a lot. It made my mum unable to sleep and my sister having bruises from being rocked around. Even with stops this resultef in is arriving at 5:30 rather then 7:00.
巴士 Cabin 22, Viet Lao Bus, 2026年8月21日
L W
Lara W
Bus was easy to locate, driver was friendly and we left and arrived on time.
巴士 Cabin 32, Viet Lao Bus, 2026年8月18日
W G
Weston G
I booked my bus ticket 12 hours before departure. When I got to the bus station
巴士 Cabin 32, Viet Lao Bus, 2026年8月17日
C S
Cassandra S
Very good service and good communication. The bus is comfortable and the drivers are very nice, I recommend it !
巴士 Cabin 22, Viet Lao Bus, 2026年8月16日
I G
Imara-rose G
My overall experience was challenging with the bus service as I did not realize there would be only two bathroom stops for the entire journey and my sandals were stolen by a staff member on the bus. When I confronted the staff member to ask for my shoes to be returned, they denied and refused to assist with helping to find them. I recognize everyone is responsible for their own items however I had the shoes in a private space behind my seat. The bus driver smoked cigarettes while driving which made it hard to breathe. When I tried reaching out to the customer service channels, no one responded.
巴士 Cabin 32, Viet Lao Bus, 2026年8月15日
R
Ritalobogtsilva
They wrote our departure time
巴士 Cabin 22, Viet Lao Bus, 2026年8月10日
T D
Theo D
Great and efficient
巴士 Cabin 22, Viet Lao Bus, 2026年8月9日
S S
Silvana S
I missed a professional communication between Viet Lao and 12go. The bus I paid for was fully booked. I had to take another one, but 12go continued to send information about the fully booked bus.
Oddly enough, whenever we book, we always get seats at the back of the bus, despite asking otherwise.
巴士 Cabin 22, Viet Lao Bus, 2026年8月8日
C F
Carl F
Driver was very loud and noisy, someone used a aircompressor to blow air all the time, playing very loud music so we who tried to sleep in the first rows was keept awake, staying several times for up to an hour so people could meet familymembers on the way, first 2,5h hours we only travelled 45km wich is ridicoulus, honking all the time also made it impossible too sleep, selling this trip as a vip and sleeper bus was false advertising, would not recommend to others and would not travel again with this company.
巴士 22 Cabin WC, Viet Lao Bus, 2026年8月8日
D Y
Debby Y
The beds are very small and narrow compared to other sleeper bus I have been on. I felt as if iwas in a coffin!
Im only 160 m and having a backpack which couldn't fit into the small storage at the end of the bed was not ideal
巴士 Cabin 32, Viet Lao Bus, 2026年8月6日
S S
Silvana S
very good
巴士 Cabin 22, Viet Lao Bus, 2026年8月4日
S C
Sorcha C
Bus driver was shouting and beeping the horn the whole night so struggled to sleep, then we arrived in hoi an at hand 5 in the morning, an hour and a half earlier than we were supposed to
巴士 Cabin 32, Viet Lao Bus, 2026年8月2日
K Z
Kristian Z
1,5 hour longer then planned.
巴士 22 Cabin WC, Viet Lao Bus, 2026年7月31日
M S
Marco S
Very good driver, no problems at all!
巴士 Cabin 22, Viet Lao Bus, 2026年7月28日
E Z
Ella Z
The driver and the bus crew were rude and unpleasant. Yelled at you when you asked them a question. The cabins were very small
巴士 Cabin 32, Viet Lao Bus, 2026年7月20日
C L
Caroline L
The travel was good but it es not on time. About 1h to late at the evening and the Meeting point unclear.
Wi-Fi doesn twork and the plug sucket doesnt work.
巴士 Cabin 22, Viet Lao Bus, 2026年7月20日
U D
Umesh D
Very comfortable,on time and bus was very clean and tidy,driver and cp pilot were good.Will reccommend to all solo travellers
巴士 Cabin 32, Viet Lao Bus, 2026年7月20日
R B
Ronny B
We arrived safely. However we do have the complaint that beds are flat at the top shelf (which they should be), not flat at the bottom, and in the last row at the bottom a seat is sold for a bed for the same price - which is not right and unacceptable.
Moreover my seat was not clean.
Drivers should be trained in what is called defensive driving. Guests want to sleep, it does not matter whether the trip takes 15min longer. Smooth driving without sudden breaks and honking is preferable.
巴士 Cabin 22, Viet Lao Bus, 2026年7月10日
A G
Anja G
Could not sleep, felt more like a rollercoaster
巴士 Cabin 32, Viet Lao Bus, 2026年6月1日
A M
Adrian M
Bus was on time and driver did a good job.
巴士 Cabin 32, Viet Lao Bus, 2026年5月22日
V W
Vitalis W
Driver was driving way to Hectic to Safe time. Which meant an arrival 1,5h ratloser but no possible „sleep“ on the sleeper Bus since you get thrown around all the time.
巴士 Cabin 22, Viet Lao Bus, 2026年5月18日
E W
Elodie W
great. Getting on the bus was easy. The bus was super comfortable with a blanket and clean
巴士 Cabin 32, Viet Lao Bus, 2026年5月13日
V B
Vivianne B
Slept well we stopped when needed the air conditioner was really working at some point I was frigorified
巴士 Cabin 22, Viet Lao Bus, 2026年5月13日
M G
Mridul G
First of all, 12goasia asks me to pay a premium to get a cabin together for two people. Afterwards when I booked this premium cabin I go to the bus and the operator tells me that you have not directly booked with me and you've picked with the app. So we will not give you the seats that you want. We will give you the worst seats in the bus. So after paying more we ended up in two separate cabins and at the back of the bus where this this seats are not even flat. They are reclined like sofas and it was a horrible experience for a 12-hour journey. I reached out to the support team and they haven't responded to me yet.
巴士 Cabin 22, Viet Lao Bus, 2026年5月5日
4.2
共276則顧客評價
5
56%
4
19%
3
17%
2
8%
1
0%
276 旅客中有92.4%的比例對 Viet Lao Bus 感到滿意,因為他們留下正面評價或無評價。