Drivers don’t cares about customers. No informations provided, no effort to answer questions. They randomly turn on all the lights inside the cabine during the night, we end up believing that they do it on purpose to wake everyone up, at the same time the driver honks non-stop, day and night throughout the journey, which lasts 19 hours, instead of 17,5. Half of seats are broken, does not recline properly.
If you want to go from Hanoi to Hoi An, take de plane, or another bus company, or prepare for a bad ride.
I recently traveled with To Vietnam Travel’s bus service, and I must say it was a pleasant experience. Here are the highlights:
Convenient Location: The office in Hanoi is conveniently situated near Hoan Kiem Lake. This allowed me to arrive early, drop off my luggage, and take a leisurely stroll around the lake.
Comfortable Waiting Area: The waiting area felt like a cool hotel lobby, with plenty of comfortable seating. It was a refreshing place to relax before my journey.
Friendly Staff: The staff members were exceptionally friendly. They escorted me to the bus stop using a shuttle service, and we boarded the bus promptly.
Clean and Luxurious Bus: The bus itself was spotless and well-maintained. The cabin had a touch of luxury, making the journey more enjoyable.
In summary, I highly recommend traveling with To Vietnam Travel’s bus service
巴士 臥艙41, To Vietnam Travel, 2024年4月1日
SM
Stefania M
Tavelling by night was okay, it was an 18h trip from hanoi to hoi an, we had to change bus at 7AM, but overall it was okay. There was a bathroom in the bus, no toilet paper, although after a few hours I preferred to wait just to arrive to my destination. Bus drivers are a bit rough, not kind at all, so just go not expecting any special treatment. I'm a slender woman of 1.73m, the seats were okay for me, but I can definitely see others struggling with the seat size. I will probably take a flight next time, as the price was almost the same as the usual 30$ of Vietjet, but the bus was an acceptable option during new years' as the other options (train, airplane) were terribly expensive.
it’s always a hit or miss with these busses but this one wasn’t too good. the bus was almost 4 hours late and when i got on the bus driver was talking very loudly for basically the entire time, like almost yelling. the bus itself was good though, but nowhere near the great experiences i’ve had before.
巴士 Sleeping Bus + Mini Van, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年12月20日
BL
Ben L
Picked up by minivan and taken to big bus on time and big bus left promptly. Clean and comfortable bus with toilet on board. Office staff in Hanoi said the bud was direct but at 7am we were woken up in Hue and told we had to get off the bus and wait an hour for the next bus to take us the rest of the way. This was uncomfortable and unexpected. We then got on the same bus and went to Hoi an, bus arrived roughly 30minutes after expected time so overall a reasonable journey
The bus had three rows of seats/beds and two asiles. Each Seats reclined almost all the way and we're a bit narrow for north american standards. The ride was pretty comfortable however the constant honking that is part of traffic in Vietnam kept me from having a really restful night.
巴士 臥艙34, Viet Nam Travel Bus (Việt Nam Travel Bus), 2023年8月23日
AP
Arun P
Very Poor service, So much delay from actual time. Seats are not comfortable. My baggage is totally wet with rain water even in their storage. I suggest to skip this bus operator to every person.
