Hanoi Airport何寧街217號734 Dien Bien Phu中海酒店107 Ton Duc Thang117 Duong Dinh Nghe豐芽背包客旅舍97 Vo Van Kiet5 Pham Van Dong07 Nguyen Tat Thanh池畔別墅37B Nguyen Thai Hoc32 Hoang Dieu阮友歡街70號Night Street Restaurant2 Nguyen Thi Minh Khai2 Trang AnNha Hang Anh Tiep35 Nguyen Cong Tru23 Dong KhoiZZ Not UseBus Stop團洲國際碼頭GO Quy NhonHattricks An Bang Beach阮道福79號6 Ha Chuong豐芽中心背包客青年旅館沃志聰132 號Flamingo Tam CocPalmtree Society Brunch7月街2 27號101 Bui Thi Xuan2 Nguyen Huu Tho312 Nguyen Van Cu陳光開街160 號28 Ha Chuong76 Hong Tien300 Nguyen Thien ThuatVincom Plaza Tuy Hoa11 Pham Van Dong54 Ngo Thi Si3 Le Van Tam541 Nguyen Tat ThanhTam Coc AgencyCest CheeCham Chi Club35 Hong TienThe Twin Hotel6 Ngo Van So4 Yersin Street奠邊府街697號穀珊永怡站Ha Long International Cruise Port125 Ton Duc Thang732 Dien Bien Phu
USB ports didn’t work so you cannot charge anything. Seat reclining didn’t work so you are stuck with whatever the position is set to. TV’s didn’t work. Worst of all, the blankets were dirty and I have ended up with bites all over my legs. We also didn’t get dropped to the location stated. Beds are a good size.
巴士 Lower Single Cabin, HK Buslines, 2026年9月19日
S F
Sarah F
It was said we‘ll arrive at 9pm, it was 8pm.
The busdriver was honking every 5-10 minutes during this 12 hours trip.
The HK Buslines WhatsApp account told me they would arrange someone to pick us up at the Ton Duc Thang and bring us to our hotel. That never happened!
After the trip, the WhatsApp account of HK Buslines spammed me full with advertisings. So I had to block them!
巴士 Lower Single Cabin, HK Buslines, 2026年9月18日
A H
Anne H
Overall it was good, I was especially surprised how clean the toilet still was throughout the night. I couldn't sleep that well though, since one of the drivers drove really fast, which made me feel uneasy. In the end we arrived over an hour earlier.
巴士 上層單人船艙, HK Buslines, 2026年9月17日
A O
Aja O
It was really expensive for the experience. My chair recliner was broken and the entertainment system did not work. It was not explained at all how it would but maybe that’s normal. And the driver worst of All was talking for most of the overnight bus. The Aircon was barely flowing so the cabin was quite warm.
巴士 Lower Single Cabin, HK Buslines, 2026年9月17日
A Z
Andrea Z
Best sleeper bus we’ve been on in Vietnam! We also had help from David the Hoi A Branch owner getting us a ride to our hotel once we got in & just overall help!
巴士 Lower Single Cabin, HK Buslines, 2026年9月17日
M S
Martin S
The agency does not answer my questions
巴士 Lower Single Cabin, HK Buslines, 2026年9月17日
J K
Joanna K
Everything was as per schedule. The bus was very comfortable so everyone could sleep and rest there.
巴士 上層單人船艙, HK Buslines, 2026年9月17日
B M
Bart M
Good vehicle. Bad driver(s)
巴士 上層單人船艙, HK Buslines, 2026年9月16日
N B
Nora B
The operator changed the time of the departure by 30 minutes, which was fine, but then wanted me to be 45 minutes early to then wait for 30 minutes and get in a cramped/full shuttle to go 30 minutes to a different location to catch the bus. If I’d known all of this in advance, I would’ve just taken a car to the actual bus pickup location and slept another hour. Basically wasted 1.5 hours of my time before departing from Hanoi. Will not choose this operator in the future.
巴士 上層單人船艙, HK Buslines, 2026年9月16日
P V
Patricia V
We had a good nights sleep, but while awake were a little afraid, because the driver was going pretty quickly even though it was raining a lot. We couldnt get in the bus immediately, but had to be transferred there in a limo for over an hour. The bus driver did not announce toilet stops or the destinations we had arrives at. After getting off wuickly we lost our nexk pillow and a charger. We contacted the bus staff but nobody really helped us.
巴士 Lower Single Cabin, HK Buslines, 2026年9月16日
R B
Rebecca B
Excellent communication, comfortable ride to Sapa. Bus was approx 30 mins late but this was well communicated. Quiet ride, comfortable pod with curtain, pillow, blanket, bottle of water and cleansing wipe, USB and USBC charge port, AC.
2 stops with options to buy food/snacks and use toilet. Bring cash.
My journey was in the dark but must have been interesting views. Time passed quickly, I had 5G connection throughout.
巴士 Lower Single Cabin, HK Buslines, 2026年9月15日
W P
Wolfgang P
Nice and responsive staff
巴士 上層單人船艙, HK Buslines, 2026年9月14日
S A
Sheila A
Very good service. Left our spectacles on the bus in Sapa b.ut recovered them very quickly, due to the observance of your staff. Thank you. Also good communications with Whats App. No worries
巴士 上層單人船艙, HK Buslines, 2026年9月14日
M S
Michael S
Driver drove to fast. I was really scared to travel secure!
巴士 上層單人船艙, HK Buslines, 2026年9月14日
T S
Theerawat S
Although there were many passengers, staff handled them well.
巴士 Lower Single Cabin, HK Buslines, 2026年9月12日
L C
Luka-Jai C
Clean bus, kind driver who made sure we got off a the right place.
巴士 上層單人船艙, HK Buslines, 2026年9月12日
M B
Mark B
Im tall so I need to book bus with longer leg room
巴士 Lower Single Cabin, HK Buslines, 2026年9月12日
S B
Svetlana B
Too cold, and no shuttle at Hoi An as it was promised. so we wait 30 minutes for nothing
巴士 上層單人船艙, HK Buslines, 2026年9月12日
M V
Mirte V
The drivers drove safe and we enjoyed the bustier
巴士 Lower Single Cabin, HK Buslines, 2026年9月11日
J M
Joshua M
Nice service and people. But very uncomfortable with many malfunctions. E.g Headphones that didn't work, lights that wouldn't turn off.
巴士 上層單人船艙, HK Buslines, 2026年9月9日
S N
Sydney N
The people at the bus station and the driver were very helpful and nice. Sleeping space was clean.
巴士 上層單人船艙, HK Buslines, 2026年9月7日
M R
Melanie R
the driver was driving quite aggressively and the road was not the best, resulting in quite a bumpy ride.
巴士 Lower Single Cabin, HK Buslines, 2026年9月5日
E J
Errol J
The driver who dropped us off at the stop (not the first driver, but the last one who dropped you off at the stop) was very rude; he yelled at you when you asked him anything, and on top of that, he threw our suitcase on the ground when he took it out. He didn't even drop us off at the right stop; we asked him if that was the stop, and he just yelled at us.
The station staff (both in Da Nang and Hanoi) were very professional and friendly; it was only this last driver who dropped us off at the station who was rude.
Translated with DeepL.com (free version)
巴士 Lower Single Cabin, HK Buslines, 2026年9月4日
M T
Mario T
Comfortable and clean bus/bed.
Bus drivers were not as friendly.
Bus left 45min late, but arrived maybe 16-30min after the targeted time, so that was okay.
It would be great to have better aircon in the waiting areas (Ninh Binh & Tam Coc), it was very warm even at night.
巴士 Lower Single Cabin, HK Buslines, 2026年9月4日
Y E
Yuka E
Roads got bumpy but got some sleep in a clean bunk
巴士 上層單人船艙, HK Buslines, 2026年9月4日
D H
Dan H
Very convenient, ran on time. Comfortable journey.
巴士 Lower Single Cabin, HK Buslines, 2026年9月3日
D F
Domenico F
Really confy and the stuff were all at disposal and friendly. I'll travel again for sure with them
巴士 上層單人船艙, HK Buslines, 2026年9月2日
T M
Tippi M
It was good except that it was way too cold over the night and in the morning.
巴士 上層單人船艙, HK Buslines, 2026年9月2日
T I
Tony I
Driver was watching movies and soccer whilst driving. Not safe at all.
巴士 Lower Single Cabin, HK Buslines, 2026年9月2日
S H
Shayne H
It was not that amazing very bumpy ride people who get travel sickness better take their pills in time or they will puke 100% even though we asked many times if we could lay closer to the driver they just appointed us very specific cabins to which i also i could not choose wheni was booking also taller people will not be able to even do this even i had to crouch my legs while laying down because i am 1,84 m and the cabins are only 1,80
巴士 Lower Single Cabin, HK Buslines, 2026年9月1日
L W
Louis W
The 12Go bus time is wrong and the actual time of the bus was 14:30 (they emailed me to get to location for pickup for 13:50). It actually arrived at 15:00. The bus smelt of urine, the driver drove in circle round one town for an hour, and we didn’t get dropped off at An bang beach like we had booked.
巴士 上層單人船艙, HK Buslines, 2026年8月31日
S L
Steven L
The bus was 3,5 hours late at departure, it was supposed to drop us off at Tam Coc but they drop us of at Ninh Binh, we where a few travellers not understanding and we all had to order a grab for the remaining small part.
We contacted support with no answer back.
巴士 Lower Single Cabin, HK Buslines, 2026年8月31日
G B
Glendelle B
Our flight got delayed for 3 hours due to airspace traffic,
巴士 上層單人船艙, HK Buslines, 2026年8月30日
E I
Eva I
Slept almost whole ride
巴士 上層單人船艙, HK Buslines, 2026年8月29日
D H
Dirk H
Wifi not working, chargers not working, 7 hours instead of 5 hours travel.
巴士 上層單人船艙, HK Buslines, 2026年8月29日
K B
KATIA B
Great choice, easy to book
巴士 Lower Single Cabin, HK Buslines, 2026年8月29日
K M
Kieran M
Overall a decent bus but having left some headphones on there the company ignored all of my messages which was disappointing.
巴士 Lower Single Cabin, HK Buslines, 2026年8月28日
C S
Charlotte S
Great bus! Has WiFi and a toilet, the beds are big and flat. The owner was lovely and messaged me advice for my destination.
巴士 上層單人船艙, HK Buslines, 2026年8月28日
B B
Bella B
I paid double the price for the facilities such as a very important reclining seat for a flat bed which was basically the only reason I booked this company that was more expensive, this resulted in me getting absolutely zero sleep the entire bus ride as well as my 6’3 partner being very uncomfortable. However none of the facilities were working at all no the tv, lights, headphones etc. and there was no communication about the controls not working. It also would have been good to be aware of when the toilet stops would happen and to be informed prior that there is no toilet on board.
巴士 上層單人船艙, HK Buslines, 2026年8月28日
F E
Fel E
The most comfortable ride I ever had , and was so efficient , including having a bathroom on board made a big difference
巴士 Lower Single Cabin, HK Buslines, 2026年8月26日
4.5
共3257則顧客評價
5
65%
4
21%
3
10%
2
4%
1
0%
3,257 旅客中有95.5%的比例對 HK Buslines 感到滿意,因為他們留下正面評價或無評價。