Noi Bai International Airport坦姆科克換乘順化Vincom廣場Little Mai Chau Homestay銀瀑布68號普隆外國人居住區池畔別墅內排機場45 Le Loi阮友歡街70號Night Street RestaurantCat Ba LocalPillar 3A First floor Dosmetic Terminal Da Nang AirportG8 Tam Coc Office1 Trung Nghia 879 Nguyen Tuong Pho三古Ben do村櫻桃咖啡廳49 Le Loi Str1A 27 Thang 770 Nguyen Thi Minh Khai阮惠街26號Noi Bai International Airport明勇酒店Tam Coc Melody奠邊府413號G8 Open Tour Sapa Office豐芽中心背包客青年旅館黃國越105號134 Ton Duc Thang沃志聰132 號河江簡易別墅奠邊府411號Lan HomestayHa Huy Tap CrossroadsHue Railway Station陳光開街160 號長安船站山玉Trang An Spring Garden Homestay蘇永面街37號32 Nguyen Phan VinhG8 Open Tour Ha Long Office01 Le LaiCafe Bich Thuan Restaurant204 Ho NghinhThanh Phat Hotel穀珊永怡站08 Phung HungPillar 3 First floor International Terminal Da Nang Airport223A Nguyen TraiHa Huy Tap Crossroads奠邊府313號
巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2025年4月16日
L V
Lennart V
一切都很完美,没有任何不满,非常舒适而且准时!
此評論係自動產生翻譯
巴士 Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2025年2月5日
M F
Martin F
Left early, no english speaking driver, arrived early and no care or help at the destination
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月30日
S H
Sebastian H
The bus came nearby a hour too late. In the break time I asked him to give me the password for the WIFI. I needed it for my work. He just shaked his head an walked away…
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月29日
L L
Lukas L
the driver was scrolling TikTok while driving, but we survived
the long stops at the rest stations are probably not necessary, 15 minutes for toilet and drink is fine
巴士 Single Cabin + VIP 11, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月29日
T L
Tamara L
communication via whatsapp was clear, and they picked us up directly from the airport, which was convenient. our 4-year-old travelled for free and slept beside me on the same bed. the driver was nice, and the beds were relatively clean. each bed had its own air conditioning, light, and usb port. they also provided a free bottle of water, a pillow, and a blanket, although we ended up using the blanket as a pillow. there were two rest stops, but a tip for future passengers: don't drink too much water after the first stop because the second one takes around three hours to reach. also, keep some cash handy because you have to pay to use the toilet. when we arrived, the bus dropped us off and arranged another vehicle to take us to our hotel. while this didn't save us time since we had to wait around 30 minutes, it did save us a little money. overall, it was a good experience, and i'd rate it 4 out of 5.
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月28日
C F
Clint F
My bus was either cancelled or my ticket changed to the earlier bus. In any the bus operator rep told me they had notified me by Whatsapp about a schedule change. But I hadn't given my WhatsApp info thus I did NOT receive any such message. 12Go offered no options to settle this, so I will have my bank reverse the charges
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月28日
P H
Patty H
My Booking ID is AAUM8918. I reserved a VIP Limousine 28 Bus from Hanoi to Quang Ninh for Oct 25, 2026. However, the operator (G8 Sapa Open Tour) degraded my service and sent a 9-seater bus instead. This is a severe vehicle type mismatch. I am requesting a partial refund for this service downgrade.. however, there is no response from the operator. AMD I am still waiting the refund result from you (12go)
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月27日
N O
NOFISAT O
Great experience. They texted me a day before to confirm I would be at the office on time, we left earlier than expected, the bed was supercomfortable and gave massages. And we also had a smooth ride. I recommend knocking on the side on the bed before opening the curtains because passengers do not expect someone randomly opening the curtains without a warning.
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月26日
P C
Prince C
Everything went great. The bus was super confortable, the driver arrived on time and the pickup up and delivery point were exactly as indicated. We really enjoyed the service
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月26日
C D
Catherine D
Good, left on time. Halfway toilet stop. Swift service.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月24日
S L
Samantha L
The first coach took over an hour to get to the port. The 2nd vip bus was good but the journey ended up being 1.5hr longer than it should have
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月24日
E G
Elad G
Great sleeper bus, very comfortable. But they had no pick up service from the hotel (it’s included but the shuttle car was broken) and for the drop off service after arrival they said we have to wait more than 1 hour.
巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月24日
O F
Or F
At first it was good until I got to Hue and from there they didn't know what to do with me and took me to a gas station where I was alone for about an hour until the sleeper arrived to take me to Hoi An. I was afraid they wouldn't come to pick me up and I would get stuck at a gas station in the middle of the night.
巴士 Single Cabin + Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月23日
J S
Jaroslav S
All good just a bit bumpy, but that’s the roads I guess.
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月21日
E D
Erin D
Hanoi -> Da Nang airport.
Limo bus left on time, was almost brand new and good AC and massage chairs. Wasn't told I would have to transfer to a car to get to my final destination, but that was seamless in the end. Polite and professional staff at all locations. Would certainly use this company again.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月20日
H S
Hossam S
The booking was from halong bay to sapa but it turned out that there is a connection in Hanoi and the the trip is not as communicated. The only hidden reference is about the category being cabin+limousine
The problem is no transperency and this connection wasted 3 hours in my trip
巴士 Single Cabin + Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月20日
A S
Anukul S
It was nice, comfortable and I slept well
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月19日
C N
Cheryl N
Booked for a 7:30am trip from Hanoi to Ha Long, only to be told on arrival there was a 30 minute delay which turned into over an hour delay. Then we were dropped off in the outskirts of Hanoi without explanation to wait for another van to take us to Ha Long. This was another hour wait.
We had booked a Ha Long Bay cruise and was extremely close to missing it, when we should have arrived two hours earlier. We had to be in touch with our cruise operator the whole time because of the delay.
Would not book again, and certainly not if you need to be somewhere by a certain time.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月19日
A S
Amel S
Very confortable !!
巴士 Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月18日
K C
Kristine C
It was a smooth ride, the customer service updated us every time
巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月18日
S
Stacy
There waa nothinv to eat when I boarded at 6:15 pm for a 9 hour trip..
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月17日
E D
Elias D
Very comfortable bus, arrived on time. The company was helpfull and checked in afterwards to confirm everything was alright. Would travel with them again.
巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月17日
C F
Camille F
I was really worried about taking a sleeper bus but boy, was I wrong! It was very comfortable, with phone charger, water, wipes, etc... I actually managed to sleep a fair bit which came as a surprise!
巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月17日
D K
Dhanika K
Our experience is not good with G8 Sapa open tour bus.
The drive is safe and comforts are ok.
However we were aware of the bus situation No prior information.
We were at the location and might miss the bus if we didnt act promptly.
Drivers are not helpful at all.
They dont care even at the stops. They might leave the stops without any signal.
Need to improve that part.
Thanks.
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月15日
H H
Hector H
The bus was comfortable, but the location and time of departure and arrival were not the one we paid for.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月15日
K L
Ka L
Three stars. Because i got off the bus after 1.5hr travel and waited 1hr for another bus to continue.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月15日
G R
Gijs R
We booked expensive (50% over normal fare) VIP at 1600 and got mediocre bus at 13:15. Confusing late incomplete communication. A bit of refund received.
巴士 Vip Limousine 28 + Vip 11, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月14日
D E
Daisy E
On time, good communication, comfy bus!
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月13日
A F
Aaron F
The bus was great, very comfortable and had free wifi and charging points. The driver however was erratic around corners so you had to make sure you had your seatbelt on as I often nearly fell out of the cubicle around every turn.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月12日
M R
Matthias R
3h delay
Has to wait 1.5h for the connection car.
Had to change to a third car in the end.
Complete lack of process where to change buses, you have to be comfortable to trust a stranger when they tell you get out of the car and change to a different one in a shady side street.
巴士 Single Cabin + Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月12日
M R
Mehdi R
It was comfortable and on time.
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月12日
C S
Catarina S
Punctual and efficient. The bus was excellent and made 2 stops . The seats were amazing - loved the touches like the massage chair and recliners.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月12日
E P
Emily P
The bus had one hour late and nobody told me, i had to contact support team myself to know. No one at Pusan hôtel for check in so I didn’t know where to Wait.
15 min before arrival at Hanoi, the bus told me to get out off the bus without any explanation. And a passenger with me had to explain that I have to wait 10 min another car.
I was late because of all delay. Very bad experience with this transport company
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月12日
A L
Alexandra L
Truly great customer support, couldn’t have been any better!
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月11日
D B
Darren B
Both outbound and inbound routes ran 1-1.5 hours late from Da Nang to Hoi An. Other than that the experience was fine
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月11日
M A
Mahaletchumy A
Very helpful and prompt in responding to Whatsapp messages. The shuttle driver waited for me since my flight was delayed. The bus was very clean and comfortable. Real value for money.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月11日
A F
Anaelle F
The staff was great and made sure we left on time. The bus for most of the travel was same as description but 20 minutes before the end we had to change and be is a shuttle for the rest of the ride
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月11日
B P
Bernardino P
The driver went too fast and aggressive driving.
巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月11日
M G
Marc G
Excellent communication. They informed us via WhatsApp (which was great) about the change of departure location. They also kept in touch with us throughout the journey in case there were any problems. The bus is absolutely amazing and has everything you could possibly need. The only downside was that we arrived 1 hour late.
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月10日
S P
Suresh P
Very good experience. Great bus. Very clean and on time.
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月9日
Y C
Yvonne C
I booked an expensive first-class bus offering some comfort for the long journey. Instead, a standard bus showed up. It was a sleeper-AnPuhTravel-, admittedly, but without a pillow or blanket—just a bolster that was far too big and kept sliding down. I can handle a lack of comfort, but I don't think it's right to be charged for top-tier first-class service and not get it!
By the way : Departure 1 hour delay
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月9日
T K
Tsoi K
Perfect riding experiences
巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月9日
C L
Carmelo L
The departure has been delayed but the arrival at destination was late, so 4 hours to run from Hue to Hoi An,
巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月8日
R D
Rosario D
Booked a sleeper bus with G8 Sapa Open Tour via 12Go, and overall, the experience was smooth from booking all the way to being dropped off at our hotel.
The hotline/contact person was responsive and helpful throughout the trip. The bus was comfortable enough for the price, and everything went as expected, although we left a little later than the scheduled departure time. The Wi-Fi was also either unstable or unavailable during the journey.
One thing I found a bit odd was that the contact person asked me to send a selfie. I found this unnecessary and a little strange, so I chose not to send one. It would be good if this could be clarified or avoided in the future, especially since it doesn't seem necessary for the booking or boarding process.
Other than that, the overall service was good and definitely worth what we paid for. I would consider booking with them again.
巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月7日
4.5
共2647則顧客評價
5
71%
4
16%
3
8%
2
5%
1
0%
2,647 旅客中有94.5%的比例對 G8 Sapa Open Tour 感到滿意,因為他們留下正面評價或無評價。