Livitrans Express

Livitrans Express Company Reviews

3.2
236 / 3,463
5 30
4 79
3 62
2 27
1 38
98.1% of 3,463 travelers were presumably happy with Livitrans Express as they left good or no review

Операторы которые сотрудничают с 12Go предлагают три вида услуг:

Дешево , Быстро , Хорошо - но вы обычно можете выбрать только две из них!
Дешево & Быстро, но без Хорошо (например, автобусы от / до Khao San Road, местные автобусы или поезда третьего класса)
Дешево & Хорошо, но без Быстро (например, VIP-поезда в Таиланде)
Быстро & Хорошо , но без Дешево (например, частные лимузины, автобусы VIP24 или экспресс-автобусы)

Сделайте свой выбор! Помните, что, хотя мы внимательно следим за предоставляемыми услугами, мы по-прежнему являемся агентом на рынке, а это означает, что мы фокусируемся на услугах продажи билетов и доступности / охвате маршрутов, а не на факте, того, комфортное ли сиденье у Вас сегодня ^ _ ^

15 февр. 2019 г.
train #SE4 VIP Sleeper 4x, Livitrans Express
★☆☆☆☆
Booked on a Violette and when we go on train no coach 12 so coach 11 service which was NOT EQUIVALENT to violette. Floor was filthy and the cabin had not been cleaned Given only a bottle of water and one very small packet of biscuits (2). The toilet was disgusting as a man I could just about cope I hate to think what a woman would have done.
7 февр. 2019 г.
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★☆☆
They either overbooked the train or had people in rooms they were not supposed to be in because there was not a room for us originally. It took some time to get worked out. Very noisy train.
6 февр. 2019 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
What I expected,the train was ok very rough sheets, annoyingannouncements quite late at night. But the biggest and most avoidable problem is the voucher instructions very stressful people boarding train and you cant exchange ticket.a agent arrives kiar before but we did not know that was going to happen.
1 февр. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
When I did the booking, I hadn't realised that I would receive only a voucher (without seat reservations) to change into a ticket at the train station, so when we arrived at Nha Trang, I was told at the desk to come back again 30 minutes before departure of the train. But since I didn't want to take the risk to end up with the upper benches in the compartment, I went to a different desk, and the staff noted the seat reservation in ballpoint pen on my voucher. When I returned 30 minutes before departure, I was given a scanning printout, so everything was fine in the end, if not a bit inconvenient. According to the display panel the train should leave from platform 2, but everybody told us to wait on platform 1. When the train arrived finally, we all crossed the tracks to board the train from the "wrong" side - a new experience. The compartment was okay (no cockroaches), but due to the air conditioning extremely cold in the upper benches (it must have been like 18 degrees Celsius). In the night the air conditioning stopped from time to time, so it was more bearable. In the morning there was an announcement via loudspeakers and by the conductor also to get ready for arrival at Da Nang. It was a good experience and I slept well during the night.
28 янв. 2019 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★★
Brilliant Trip! Nothing like travelling in a train, beats a bus and plane and you get to meet and engage with other travellers, sleep, eat, view the countryside. If the journey is not just the destination, this is the way to travel, just Brilliant. Train was great, complementary drinks provided (bottle of Coke and water), steward service for most consumables, including a bottle of wine. Highly recommended.
28 янв. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★★☆
Flight was delayed. But overall good service.
26 янв. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Air conditioning was set to extreme cold!
24 янв. 2019 г.
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★★
Excellent! Really clean and comfortable
24 янв. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Not luxury. But ok . No insects. Bed linnen was clean. Ac not working properly it was very hot during the night. No toiletpaper in toilet no cleaniglist there. Floors very dirty. Friendly staff and theride wen well.
16 янв. 2019 г.
train #SE4 VIP Sleeper 4x, Livitrans Express
★★☆☆☆
train is dirty even though you get the vip class .. very narrow beds and i think the blanket is used by the previous passenger.. toilet is filthy.. service is bad.. no much food choices, better bring your own food you will get very hungry.
13 янв. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Very cold on top bunks. Please turn aircon down a touch! Toilets were as expected but could do with someone cleaning every other hour. Beds are quite hard for someone with a bad back!
11 янв. 2019 г.
train #SP1 VIP Sleeper 4x, Livitrans Express
★★★★★
Everything went well. The airline staff were very friendly and we had a smooth flight. Perfect!
10 янв. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
We were not put in a livitrains carriage at all, just a normal one. We did not receive any free snacks or bottled water like promised. It was quite dirty but the sheets and pillow seems clean enough to sleep on at least. Bottom bunk was slightly cool, the people on the top bunks froze due to the air con being blasted. No toilet paper in the toilet so bring your own!
8 янв. 2019 г.
train #SP1 VIP Sleeper 4x, Livitrans Express
★★★★★
Vse probehlo v poradku, ciste pokoje, povleceni i zachody. Po zaplaceni vam prijde na mail voucher, ktery musite vymenit na nadrazi za listky na vlak. Ty vymenite v druhe nadrazni budove na ulici Tran Quy Cap. Staci ukazat voucher a oni vas nasmeruji k panovi, ktery vam preda listky. Nechodte do hlavni budovy nadrazi na ulici Le Duan, stejne vas poslou na vyse zminene nastupiste. Everything was clean and OK. You can exchange your ticket voucher into train tickets at “Tran Quy Cap” street. Do not waste your time to go to the main train station hall at Le Duan street ;)
7 янв. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★★☆
Train was lovely. Very clean. Aircon wasn’t the best but definitely doable. We booked a 4 berth sleeper and it was fine. Bit of confusion at the ticket office over berths but all was sorted. Would definitely recommend for gettingvfrom Nha Trang to da nang.
7 янв. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★☆☆☆
Train was fine, but lacked some facilities found in the basic Vietnamese soft sleeper cabins. No USB charger and air conditioner stopped working in the middle of the night — very hot and humid journey
5 янв. 2019 г.
train #SP1 VIP Sleeper 4x, Livitrans Express
★★★★☆
Very helpful staff, good clean cabin, comfy sleep. Very relaxing ????????
3 янв. 2019 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★★☆
We presented the voucher at the desk and were given boarding passes no problem for our family of six. They looked after our bags for a small fee while we looked around Nha Trang as we had come from Da Lat. We had a compartment with four beds and another for that two of us had to ourselves. Yes the toilets were pretty average and there were a few little cockroaches but staff were so nice with the kids and it is an adventure not the Hilton so enjoy what was a great overnight to Da Nang for our family.
1 янв. 2019 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Overall it was good yet at some point toilet was shut down and out of operation for the rest of the journey
31 дек. 2018 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
The night train experience is amazing. We travelled on Christmas Eve and the train staff up on a Christmas Party complete with visiting Santa, and we socialised with a lot of fellow travellers, sharing stories and drinks. The compartments are clean and tidy with everything you need for the night. Don’t expect a brilliant nights sleep however as the tracks are really bumpy and the carriages do clatter as the train goes along. But I would definitely recommend this experience to anyone travelling through Vietnam. The views after sunrise on the way to Hue are amazing!
29 дек. 2018 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Train trip was okay but air con was very cold and could not be adjusted. Bed was clean but mattress very hard.
27 дек. 2018 г.
train #SE4 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Cabin was very nice with snacks also... male staff member asked money to have only 3 in cabin$200000, offered us white or red wine no charge then kept knocking on door a lot which was very odd... only for him to then charge us $400000 dong for wine.. we were suprised .. he then said $100000 dong then came back and said dont worry but we would have to have tea coffee in morning for $120000... the no 11 carriage was empty when we boarded 15:30pm at Hue' then upon the half way mark there were a lot of people in the cabins.. all full.. running around.. screaming.. very noisy... not the type of people that would have paid that much for ticket!!! We travelled from saigon to danang in first class sleeper , paid quarter price and had top service, no noise.. would not recommend again.. Extremely disappointed..
20 дек. 2018 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Booking and picking up tickets was easy. Finding cabin is was chaotic. Toilet facilities very poor. Train was on time and cabin was adequate.
16 дек. 2018 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★★
Very clean. Also the toilet was clean. Very good value. No wake up in the morning. We had a good sleep. The beds a little bit hard. We can really recommend this company. The staff could be more flexible. We had the cabin for our selves , but we could not change to lower beth for both of us when we asked the staff.
4 дек. 2018 г.
train #SE22 VIP Sleeper 4x, Livitrans Express
★★★☆☆
This train wasn’t as good as HCM to Nha Trang. But we did sleep well although it was about 2.5 hours late getting into Danang. (This actually suited us as we arrived at a more convenient time!)
2 дек. 2018 г.
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★☆
Clean and convenient. Very firm bed. Take your own toilet paper!!
1 дек. 2018 г.
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★★
Train was clean and comfortable But one of the staff woke me up an hour and half earlier claiming that we've reached my destination and told me to get off. Lucky I checked using my GPS to find out there's still 2 hours to go to reach nha trang. So maybe the company can add a display that shows which station they are at so that foreigners can understand where they are at Otherwise the ride was great.
26 нояб. 2018 г.
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★☆
Typhoon Usagi slowed us down a bit. We started the trip by train but had tone finish by bus. All a fun experience with staff being very friendly but i should warn not one staff member could speak english or communicsate what was going on
11 нояб. 2018 г.
train #SE2 VIP Sleeper 4x, Livitrans Express
★★★★☆
12go excellent as always. Train was okay. Not VIP sleeper as it says. Other passengers in my cabin took all the space under beds and on floor so no space for my bags or legs.
9 нояб. 2018 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
Much better experience than expected. It was a bit confusing at the station with exchanging our voucher for tickets. Kept getting told to wait by the woman behind the desk. Then everyone started queuing to go onto platform and got tickets at that stage. We shared our cabin with two passengers who took up all the floor space with huge cases. We just had backpacks so kept them on our beds. So if you can afford it, buy 4 tickets for the whole cabin!! Got coke, water, a cake and banana. Beds were ok and we slept well. A pillow, thin duvet and blanket provided. There is a car to buy food and drink and also a food trolley goes along too. Toilets were kept clean although toilet roll was gone by the morning. Our departures and arrivals were bang on time.
15 окт. 2018 г.
train #SE4 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Our big complaint is announcing every stop all throughout the night. The staff could knock on the doors of the people getting off the train since they know who is getting off at what station. We were given coke (of which we don't drink) and water to drink and two bread snacks. The staff was very cordial and pleasant. We definitely don't think the extra price over Vietnam trains was worth it because there really wasn't any extras.
28 сент. 2018 г.
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★☆☆
We booked VIP First Class Sleeper. It's certainly not that. It was a very old train and the only thing that distinguished our comparment from the class below was a vase of very shabby red plastic flowers. Perhaps we were unlucky and got an old train but it's nothing like the picture on the website. Also once you have made your booking it is absolutely impossible to contact 12GoAsia you want to ask questions or make changes, you just get in a loop on the website of previous questions and suggested responses and if it didn't answer your question the website sends you back to the beginning only to start all over again. Make sure your booking is correct as you won't be able to change it or get a refund. Tip turn off loud speaker in your room there's an off switch above the door.
Ответ 12Go:
We are sorry for any trouble but dozens of customers contact us everyday by going to the website and opening a support case or by entering their email and booking ID in the ‘Ask a Question’ section of the website. Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #636844](https://12go.asia/en/support-case?token=UzYzMHl2TE15cy8weS9JMThuY0pOUERNTE0rTUN2WTA4OHhOeVVqT3l5bUpOQ3B4VEhTM05FZ0tkeXRJY2piTlNqSXl5RXdMeS9FT3pIS3FERElPOGtyS0Nnc0x6SEl6Q2FweXJJb0tqeklOTkhhMEJRQT0,)
19 авг. 2018 г.
train #SE4 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Always fun to sleep on a train and a great experience for our teenage son who hadn't been on a sleeper train before. But not sure I'd describe this as VIP. Very bumpy ride and only served snacks rather than a hot meal, some of which not included in package which we were only told after tucking in! Booking system not great either as we weren't able to get the train at time we wanted despite showing availability on website. Very unclear what was included in package so glad we ate well before boarding as we'd have been hungry just eating snacks on offer.
17 авг. 2018 г.
train #SP1 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Overall the trip was fine, however we found several cockroaches in the room that we had to kill. We suggest to keep warm clothes since the air conditioning is pretty strong and an anti-bug!
17 авг. 2018 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★★☆
AC stopped halfway thru the night
13 авг. 2018 г.
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★☆
Had a good trip between HCM and Nha Trang on what seemed to be a newish train. Cabin was clean and we were able to sleep well. Only negatives were the toilets which were not overly clean and the smell of which was throughout the train. Would travel again.
9 авг. 2018 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Station staff not very helpful. Cabin was good and clean a nice touch was the food and drink provided in the cabin. Very noisy but it is a train after all. Toilets were not the best and need to be checked on regularly by staff to keep clean and tidy. 2 more sleeper train journeys coming up this week!!
9 авг. 2018 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★☆☆☆
Vip was not privet we also got one extra person in the cabin. Bed was used by somebody before. Service off staff on the station to help with the ticket's was perfect.
4 авг. 2018 г.
train #SNT2 VIP Sleeper 4x, Livitrans Express
★★★★★
Given that this is Vietnam, the experience was pretty good. A man at Saigon met us at the station and walked us to our cabin. The cabin was reasonably clean. It was a smooth experience. Book with 12go with confidence.
2 авг. 2018 г.
train #SE3 VIP Sleeper 4x, Livitrans Express
★★★☆☆
Enjoyed the ride, especially the views in the morning. However, sleep disturbed by the workers on board, constantly knocking on the door for trivial reasons. Very little difference between VIP and booking directly with Vietnam railways except I paid a lot more for my tickets through Livitrans Express!

Livitrans Express Stations

Hanoi Hue Danang Sapa Lao Cai Nha Trang Ho Chi Minh City