03 May 2024
One Way

KTM

4.5
497 customer reviews
  • Reviews

About KTM

A railway journey is a convenient way to explore the country. No matter whether you are after a quintessentially old school experience with a slow long-haul train or a super modern highspeed express, a train travel allows you to get to your destination in style and enjoy the trip at its most. KTM is one of the operators you can book a train ride with. Before confirming your booking, remember to check the date of your travel, class, price and conditions of your fare.

What are the Main Stations of KTM?

The main stations covered by KTM’s route map include

  • Kuala Lumpur Sentral
  • Butterworth
  • Johor Bahru
  • Ipoh
  • Gemas
  • Terminal KTM
  • Padang Besar Malaysia
  • Kempas Baru
  • Taiping
  • Woodlands

What are the Train Classes & Prices of KTM?

Depending on the length of your trip and your preferences you can choose a first or second class ticket in a sleeper coach for an overnight trip or opt for a hard or soft seat if available. Note that the choice of ticket classes depends both on the route and the length of your trip. Basically, your train may feature first class berths but you will not be able to book one if you are doing just a short two-hour stretch. In general, second class berths are a good choice for longer trips, and soft seats get you covered if your train ride is supposed to take under 4-5 hours.

Pros & Cons of Train Travel

Pros of Train Travel

  • The best thing about railway travel is no traffic jams. Even on rush-hour, long weekends or during the high season
  • An easy online booking process – you do not need to go to the railway station, which was the case in many places not so long ago!
  • Prices for train tickets are usually more affordable compared to airplane tickets yet for certain destinations and trips the total travel time can be almost the same
  • While rail travel is obviously slower than air travel, railway stations are often located in the centre of the city which saves you a sack of time getting to/from there while airports are almost always are quite a long way out of the city
  • Travelling by night allows you to save on a hotel room and sleep well at the same time – opposite to a night bus where even the sleeping class is a huge compromise
  • On certain routes luxury service is available

Cons of Train Travel

  • For longer trips a train ride is definitely more time consuming than air journeys
  • Trains do ride on schedule but being out of schedule is not unheard of for train travel – and delays can be huge, so if you are planning a connection to your flight, carefully check the time your train arrives at the station and think twice.
  • Cleanliness is sometimes an issue with second and third class tickets, and with toilets, too.
  • If your train makes a lot of stops, in some cases it is difficult to figure out when to get off as stops are not always clearly announced or marked with the exception of an electronic screen.
Read more

KTM Company Reviews

4.5
497 customer reviews
5
65%
4
25%
3
7%
2
3%
1
0%
W
5
Train #9025 ETS Gold, KTM, Jan 5, 2023
Very nice application, easy to find ticket
S
4
Train #9420 ETS Gold, KTM, Dec 31, 2022
A bit delay, the sign at platform not clear, overall good.
H
5
Train #9321 ETS Gold, KTM, Dec 31, 2022
Timely departure n arrival. Easier online booking, friendly n good customer service. Clean cabin
N
4
Train #9321 ETS Gold, KTM, Dec 6, 2022
Unfortunately it was impossible to book a seat facing front.
A
5
Train #9028 ETS Gold, KTM, Nov 7, 2022
It was a nice trip. Just had a backward in the first train due to not familiar once booked the seat hehe. But overall was nice
T
4
Train #9174 ETS Platinum, KTM, Nov 5, 2022
Der Service, der Ablauf und auch der Fahrkomfort waren exzellent. Ein Punkt Abzug gibt es dann leider doch: die Scheiben sind saudreckig. Klingt erstmal banal, doch ich wollte gerne etwas von der Landschaft unterwegs sehen und das ein oder oder Foto zur Erinnerung machen. War natürlich nicht möglich. Wer allerdings auf die Sicht keinen Wert legt, ist mit der Zugfahrt bestens bedient. Daumen hoch
C
5
Train #9322 ETS Gold, KTM, Nov 2, 2022
Comfortable, good view, relaxing. Train traveling at its best.
K
5
Train #9175 ETS Platinum, KTM, Nov 2, 2022
Bang on time, very comfortable, plenty of room.
T
4
Train #9174 ETS Platinum, KTM, Oct 30, 2022
Very good service, left KL on time, journey was smooth and comfortable and arrived at Butterworth without issue. Would definitely use again.
L
5
Train #9175 ETS Platinum, KTM, Oct 30, 2022
very easy and worked excellent
C
3
Train #9175 ETS Platinum, KTM, Oct 30, 2022
We had to sit backwards as when booking the seat it didn’t inform us it was going to be backwards.
K
4
Train #9172 ETS Platinum, KTM, Oct 28, 2022
Great train ride. Plenty of room, comfortable seats. Was almost an hour late but no bother. Very helpful staff at both ends of our journey
A
5
Train #9027 ETS Gold, KTM, Oct 25, 2022
Train runs on time and train was clean.
I
4
Train #9029 ETS Gold, KTM, Oct 10, 2022
It was very helpful to receive your email. I was worried that the air conditioning was a little strong. The toilet key was broken. It was good in general.
Z
2
Train #9321 ETS Gold, KTM, Oct 6, 2022
I can't choose to buy a ticket for JB Sentral Railway Station on the Internet.
P
5
Train #9175 ETS Platinum, KTM, Oct 3, 2022
Great service! Prompt responses from the support team. Journeys completed, and enjoyed!
S
4
Train #9029 ETS Gold, KTM, Sep 29, 2022
Seats are comfortable. The toilet on coach F should be cleaner.
S
3
Train #9028 ETS Gold, KTM, Sep 28, 2022
Hotel is value for money. However, was charged RM20 for a lost hotel room card key which I have never encountered before at any other hotel. This made a dent on the otherwise pleasant experience staying there.
B
4
Train #9277 ETS Platinum, KTM, Sep 28, 2022
เป็นประสบการณ์ที่ดีมาก สะดวกในการเดินทางและราคาประหยัด แต่ควรจะแจ้งเวลาว่า ต่างกัน 1 ชั่วโมงอย่างไร สำหรับคนที่ยังไม่เคยเดินทาง
Y
4
Train #9035 ETS Gold, KTM, Sep 26, 2022
the distance for seating no. 14 & 15 which facing each other is too near. Passenger cannot stretch their leg as it will touch the passenger's leg who sitting opposite. this make passenger's leg numb as the leg maintain the same position for long time.
J
3
Train #9174 ETS Platinum, KTM, Sep 23, 2022
Too air-conditioned
R
5
Train #9174 ETS Platinum, KTM, Sep 22, 2022
Fantastic customer service!
N
5
Train #9420 ETS Gold, KTM, Sep 18, 2022
It's very fun and secure. Person who in charge very helpful
M
4
Train #9175 ETS Platinum, KTM, Sep 15, 2022
Butterworth train Station is a bit basic and chaotic, but the KTM train was great.
Y
4
Train #42 Express, KTM, Sep 8, 2022
Pleasure and covinient
N
3
Train #42 Express, KTM, Sep 2, 2022
Old train, due to be replaced. No Cafe /dining car.
N
4
Train #9322 ETS Gold, KTM, Sep 2, 2022
Fast, clean and on time.
Y
3
Train #9274 ETS Platinum, KTM, Aug 24, 2022
line-ups are terrible & unorganized.
A
4
Train #9425 ETS Gold, KTM, Aug 24, 2022
Good clean train
O
3
Train #9175 ETS Platinum, KTM, Aug 22, 2022
The waiting area in Butterworth is too hot. It should be air conditioned as we have to wait at least half an hour or more for the comfort of the passengers. Furthermore, announcements are not clear and not understood. Too crowded as incoming and outgoing are squeezed in the same room. Improvements should be made asap.
A
5
Train #58 Shuttle, KTM, Aug 14, 2022
the rain is good..smooth trip
D
5
Train #9172 ETS Platinum, KTM, Aug 6, 2022
comfortable check-in, seat and
D
2
Train #9175 ETS Platinum, KTM, Aug 5, 2022
There is no concept of queueing or looking after oku passengers. My mother was on a cane due to bad back and knee injuries. She is 68 years old..and the staff watched as young men and women pushed past her to get to the lift...and all the seats for waiting were taken up. We wanted to go by train for travels, but she won't know because she doesn't trust KTM to look after people with disabilities.
D
4
Train #9024 ETS Gold, KTM, Aug 3, 2022
easy to book, easy to find, easy to get in (qr-code). seat comfortable, fairly clean. control at the exit time-consuming
D
4
Train #9174 ETS Platinum, KTM, Aug 1, 2022
Train was comfortable enough...however, the aircon was on so high...we needed to use clothing as blankets. Also the space to store luggage was too limited. One last thing, the food carriage was woefully understocked. Over all though, everyone was very friendly and helpful.
B
5
Train #9024 ETS Gold, KTM, Jul 30, 2022
Very fast comfortable and convenient way without traffic. excellent trip!
N
4
Train #9425 ETS Gold, KTM, Jul 30, 2022
Overall a great experience. The organisation of boarding customers needs to be improved. There were 2 trains arriving at the same time and it was complete chaos. Instructions were not clear and it was confusing.
J
4
Train #9175 ETS Platinum, KTM, Jul 24, 2022
Train from Butterworth to KL. Comfortable, fast service. Not sure if Platinum service is living up to expectations as yet in this post-COVID time given the number of stops. However the train is clean, and comfortable. Just make sure you clarify the direction of travel when selecting your seats as the seats are fixed if you are like me and don't like a rearward facing seat it may be challenging.
R
5
Train #42 Express, KTM, Jul 21, 2022
Trains on time, clean and even the loos ok!
G
5
Train #9172 ETS Platinum, KTM, Jul 11, 2022
Fast and efficient. Superb travelling experienc3
A
4
Train #9277 ETS Platinum, KTM, Jul 7, 2022
The coach was older than the last time l rode. The cafe was not functional, they only hv 3 in 1 nescafe & no cold drink. Only nasi dagang & nasi tomato. No sandwich, no buns, no maggi. Waste to hv to staff only serving those items. I hope KTM improve on this aspect. Train ride in Thailand & Indonesia is much more fulfilling. Should hv separate surau for male & female.
J
5
Train #9272 ETS Platinum, KTM, Jun 16, 2022
so comfortable and clean sorrounding
B
5
Train #9172 ETS Platinum, KTM, Jun 12, 2022
I had a great train ride. I would do it again. As a tourist from Australia, I was unsure where the train ride started from not realising there was a atation called a KL. But than again, maybe I was just a silly tourist. Keep up the great work!
E
4
Train #9176 ETS Platinum, KTM, Jun 10, 2022
Aircondition was cool ! Ride was pleasant
A
4
Train #9277 ETS Platinum, KTM, Jun 5, 2022
On time. Very busy with long queues for the bathroom. Friendly staff.
A
5
Train #9175 ETS Platinum, KTM, Jun 5, 2022
On time. Friendly staff. Comfortable.
H
3
Train #9321 ETS Gold, KTM, May 31, 2022
Not much choice of food options and I don’t really see a difference from the platinum seats and the gold one it looks all the same and I paid two times more than the average price
A
5
Train #9172 ETS Platinum, KTM, May 28, 2022
On time. Modern train. Plenty of luggage space. Comfortable trip.
T
2
Train #9179 ETS Platinum, KTM, May 21, 2022
Embarkations n disembarkation point should be clearly stated.eg Penang which pier. To connect to Penang sentral... Station master was confused in directing passenger which platform to embark on train.
H
5
Train #9277 ETS Platinum, KTM, May 20, 2022
Everything is good