07 May 2024
One Way

12Go Bus

4.3
295 customer reviews
  • Reviews

About 12Go Bus

Buses are the most affordable means of transport with a large number of terminals across the country and convenient timetables to help you plan your trip. Buses is a convenient option both for those who travel on a shoestring budget and those who do not want to compromise on comfort. 12Go Bus offers bus service with an online reservation available. Before booking your ticket, read other travellers’ reviews to choose the best option.

What are the Main Stations of 12Go Bus?

12Go Bus operates buses to and from the following stations:

  • 12GO office
  • Chiang Mai Railway Station
  • 12Go Makkasan Station
  • Tha Phae Gate Old City
  • Donsak Seatran
  • Mae Sot
  • Chiang Mai Town
  • Mochit
  • Phnom Penh

What are the Bus Classes & Prices of 12Go Bus?

The price of your bus trip will depend both on the destination and the class of your ticket. Note that not all ticket classes are available on certain routes yet for longer trips there is almost always a good choice of options. Opt for a sleeper coach for the most convenient overnight trip. Sleeper buses are usually equipped with berths or soft reclining seats, feature an onboard toilet and your ticket may also include other perks like snacks or even a lunch. Taking a night bus is also a good idea if you want to save on your hotel room. During the day an express service is often the best value for money as it makes less stops than an ordinary or standard class bus and travels faster. On some routes it may be crucial to choose the right class as, say, an ordinary or second class bus may need some 6 hours to cover the distance the first class or express bus travels in two hours!

Pros & Cons of Bus Travel

Pros of Bus Travel

  • Buses usually boast the widest network of destinations covered. They travel to the places you cannot get to by plane or even by train

  • Travelling by bus is easy – there is no need to arrive to the bus terminal much in advance, and the check-in is usually a very fast formality opposite to air travel

  • Bus tickets are very affordable. Yes, there are costly first class or VIP options but is you are on a budget, bus is the first means of transportation you have to think about

  • At the same time, there are different classes of service to suit any budget. If you are after a higher level of comfort, buses get you covered, too.

Cons of Bus Travel

  • Intercity bus terminals can be located outside the city centre in the outskirts. It means you will need to calculate extra time and money to get there. In certain destinations getting from the bus terminal can cost you more than you would expect because only a limited number of transportation companies is allowed to serve the route – and prices may be inflated.

  • During busy weekends or high season buses serving some tourist destinations may run out of schedule and require advanced booking.

  • While buses are not as weather dependent as ferries, bus trips can also be delayed or cancelled due to bad weather or road conditions – keep it in mind if travelling during certain seasons or to certain destinations.

Read more

12Go Bus Company Reviews

4.3
295 customer reviews
5
52%
4
32%
3
14%
2
2%
1
0%
C
5
Bus Express, 12Go Bus, Jan 9, 2020
The booking of the trip was very easy. I would recommend using this site. The rest of the review is about the actual bus ride: None of the USB drives worked on the bus, nor did the individual overhead light switches, so be sure to bring a portable charging device and a portable reading light if you plan on reading during the night bus. The seats were comfortable enough, but don't get too excited if you're taking a 10+ hour bus ride (tough to get situated in a good sleeping position without limbs falling asleep). Other than that, it was great. We stopped at a good food spot, and the driving was smooth.
S
3
Bus Express, 12Go Bus, Jan 5, 2020
USB ports not working and terrible loud country music blasting for the first hour in the bus- some of us are trying to get some rest! Apart from that, very fast trip back (1 hour ahead of schedule).
M
3
Bus Express, 12Go Bus, Jan 4, 2020
I can not say it was a really pleasant ride in the end. Even though the bus was ok, I found that seats were not even in the leg space as some were better than others without a specific reason. My seat was quite noisy. We were supposed to have dinner by stopping in the route and we did at 12:30 pm. Bus arrived 4:30 which was kind of inconvenience as everything was closed nearby and after having a late dinner, it was not so easy and comfortable to sleep and get some rest. Despite not being a bad service, I think it can improve.
D
5
Bus Express, 12Go Bus, Jan 3, 2020
I was very pleased with the service offered by 12go.asia! I have recommended them to friends and will use them again in the future. I did unfortunately leave my travel pillow in the bus when we arrived in Bangkok and I’m hoping that they are able to retrieve it and return it to me:-)
M
5
Bus Express, 12Go Bus, Jan 3, 2020
The trip was good. The standards were really good for the price that was paid. We had small meals and water provided.
A
5
Bus Express, 12Go Bus, Jan 3, 2020
Very good company, the bus left promptly and even arrived an hour earlier than expected. There was food provided and the seats were very comfy. I will go again with 12go!
W
4
Bus Express, 12Go Bus, Dec 31, 2019
USB charger were not working and it was too cold due to AC. Bus itself very luxury and we arrived an hour ahead of schedule.
A
4
Bus Express, 12Go Bus, Dec 31, 2019
Bus seating was very small. It was not comfortable
A
3
Bus Express, 12Go Bus, Dec 31, 2019
free water and snacks with friendly staff - the seats were fine. no wifi and the usb charger in my seat did not work
L
4
Bus Express, 12Go Bus, Dec 30, 2019
Very comfortable journey with a bottle of water, muffin and main meal voucher at rest stop. You also had a blanket provided. No WiFi
N
5
Bus Express, 12Go Bus, Dec 30, 2019
Nice service
K
4
Bus Express, 12Go Bus, Dec 30, 2019
Very good experience
D
3
Bus Express, 12Go Bus, Dec 29, 2019
Something went wrong with the seating. The seats themselves weren't that good. Had a really bad night's sleep and my bum and legs hurt.
L
4
Bus Express, 12Go Bus, Dec 29, 2019
Everything was OK except for the seat, it's broken so not that comfortable
R
5
Bus Express, 12Go Bus, Dec 29, 2019
Great trip
E
4
Bus Express, 12Go Bus, Dec 28, 2019
The bus was on time and driver drove professionally. However, the seat was not uncomfortable for long distance travel.
K
4
Bus Express, 12Go Bus, Dec 28, 2019
Nice trip , good facilities but the toilet in the bus was dirty and with not flush and no running water
K
5
Bus Express, 12Go Bus, Dec 28, 2019
Very comfortable and lovely staff. The office is fairly easy to find with a great restaurant next to it. Would definitely use the service again.
J
4
Bus Express, 12Go Bus, Nov 14, 2019
Seats might be uncomfortable if you're too tall. Overall a pleasant experience.
M
5
Bus Express, 12Go Bus, Nov 12, 2019
The bus arrived at Chiang Mai at 6am and I slept almost the entire ride. Still prefer taking a plane but will do so again if the flight prices are too high.
R
4
Bus Express, 12Go Bus, Nov 11, 2019
Very nice bus. Enough space to recline and relax. Found it hard to sleep on the bus however. Arrived sooner than expected, took 10 hours.
T
4
Bus Express, 12Go Bus, Nov 10, 2019
good!
M
5
Bus Express, 12Go Bus, Nov 10, 2019
It was ver well organized. The bus was cleaned and comfortable.
C
4
Bus Express, 12Go Bus, Apr 19, 2019
The trip itself is good, there's a stop to buy food aswell. Our only issue was finding the pick up point with is not actually at the railway station but at Bos Hotel opposite which granted, does have 12go stickers on the outside but wasn't immediately evident to us as the taxi dropped us off in the station. The bus works off a first come first serve basis when it comes to seats
N
5
Bus Express, 12Go Bus, Apr 18, 2019
The car was comfortable and clean. I think it was the good choice if you wanna spend too much money on moving. In the end, it was still a good choice of us.
V
4
Bus Express, 12Go Bus, Apr 18, 2019
The trip was quite good. It was fast as expected even during the public holiday. It took 12h from bangkok to chiangmai, 1 hour rest included. The final stop is in the old city centre so its very convinient for me. However, it was not a good experience with a long journey by seat bus (it will be better with sleeper bus). One more thing is about the toilet. The bad small irritated me a lot as I sat downstair, so I recommend to choose a seat on 2nd level, and it works as first come first served.
M
5
Bus Express, 12Go Bus, Apr 18, 2019
Sehr guter Service. Freundlich und höflich. Fragen konnten geklärt werden. Bus bietet Platz und es wurde Wasser und Kuchen verteilt. Gutes Preis Leistungsverhältnis. Was man wissen sollte: 12GO Office findet man im Bossotel, gegenüber vom Bahnhof
D
4
Bus Express, 12Go Bus, Apr 17, 2019
The blanket, snacks, and staffs were all good. We even reached bangkok much earlier than our scheduled arrival. A 10-hr trip with at least 2 stop over though would have made it better to have given us chance to stretch our body and freshen up a bit. Anyway, thanks for the safe trip. ????
R
5
Bus Express, 12Go Bus, Apr 17, 2019
Very organised, free food voucher. Really comfortable seats, would recommend.
R
5
Bus Express, 12Go Bus, Apr 16, 2019
Affordability at its best.. Spacious.. The overnight bus is amazing mode of transport...
H
4
Bus Express, 12Go Bus, Apr 16, 2019
Seats cannot recline
H
5
Bus Express, 12Go Bus, Apr 14, 2019
Comfortable bus
L
4
Bus Express, 12Go Bus, Apr 14, 2019
The ride was good. We got a small breakfast package (croissant & muffin), a bottle of water and a blanket. You also receive a voucher for a meal. The bus stops at around midnight at a resting place close to the city TAK where you can use your voucher for a free meal. The seats were comfortable but for people higher than 1,80m actually a bit tight. Staff was nice. Driver was OK but he had a few very hard breaks. All in all I would use it again and can recommend it anyone who wants to get cheap from Bangkok to Chiang Mai and even safe a night.
E
4
Bus Express, 12Go Bus, Apr 14, 2019
My chair was broken but everything else was good. price/quality is really good
R
4
Bus Express, 12Go Bus, Apr 14, 2019
Bus service was exceptional.. Bus clean comfortable..
B
4
Bus Express, 12Go Bus, Apr 13, 2019
Confortable but a bit noisy. The bus makes noise. Blanket, breakfast and dîner included !
T
5
Bus Express, 12Go Bus, Apr 13, 2019
They were on time, the seats are really comfortable and they give 2 bottles of water and snacks :)
K
5
Bus Express, 12Go Bus, Apr 13, 2019
Good service, nice bus, comfortable seats, free food and beverages, working AC and blankets were provided.
M
4
Bus Express, 12Go Bus, Apr 13, 2019
Everything is nice. The organisation the people but the bus it's short seats jejeje
D
4
Bus Express, 12Go Bus, Apr 13, 2019
All good just to high the AC so we got cold during the night
N
5
Bus Express, 12Go Bus, Apr 13, 2019
Everything was perfect! The staff is very nice and they care about all passengers. You don’t pay much money for a long way and even get a coupon for a free meal in the break and after a dessert in the bus:)
S
3
Bus Express, 12Go Bus, Apr 12, 2019
Bus war zu kalt und auf Hälfte der Strecke ein paar Meter vor der Tankstelle kam er nicht weiter wegen Kraftstoffmangel.
C
4
Bus Express, 12Go Bus, Jan 3, 2019
The staff are very accommodating. The complimentary food could have been better but was good enough. Had we known, we wouldn't have to bring a lot of food :) There was just a bit of confusion with regards to the drop off area.
A
5
Bus Express, 12Go Bus, Jan 3, 2019
Автобус просто космический - сиденья супер удобные, еще в дороге Вам предложат купон на бесплатное питание. Я всем доволен!!!!
O
4
Bus Express, 12Go Bus, Jan 3, 2019
とても快適に過ごすことができました。クーポンはいつ頃使うとか、どれだけ滞在するとか、紙での説明があるとわかりやすくて良かったです。
B
5
Bus Express, 12Go Bus, Jan 3, 2019
The conditions in the bus was good enough. But I propose to state in your pdf voucher the exact point of arrival, maybe with a visible map. The visible map would also be helpful when indicating the start point. You take a paper sheet and everything is clear. Also would be helpful to produce while boarding only the screen shot of the voucher, or even simply a number with the owner's passport.
J
5
Bus Express, 12Go Bus, Jan 3, 2019
Comfortable. Food voucher was a nice touch.
V
4
Bus Express, 12Go Bus, Jan 3, 2019
The space of the chair is small. It makes me uncomfortable when i wanted to relax
5
Bus Express, 12Go Bus, Jan 2, 2019
good staff
A
5
Bus Express, 12Go Bus, Jan 2, 2019
Pleasant and accessibly to go to the north already second year. If consider buying tickets beforehand, it’s always the greatest deal. Comfortable buses and helpful stuff.