It was a bit of a hassle at the starting point (5 bus companies and 60+ people at the same time) and we were 1.5hrs EARLIER than expected, so getting out was a bit of a rush too, but the ride itself was safe and comfy.
バス Single Cabin、Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh)、2024/01/25
Uncomfortable ride. 2130 until 0500, we only stopped for a toilet break once, at 0230. I tried finding a toilet at the back of the bus in the dark, as I walked down the corridor some Vietnamese bloke who was laying on the floor between berths (despite there being an empty bed next to him) started kicking me and pointing at me to go away, so I couldn't get past him to see if there was a toilet (I'm assuming not). After that the driver / assistant were speaking loudly while passengers were trying to sleep. Also the bus that turned up was a Queen Cafe, not even a TBus.
Bus quality was good but the driver was driving like maniac plus the suspension was poor so we were jumping and flying on the beds like on a rodeo, zero sleep, plus were 2h earlier so middle of the night instead in the morning.
Staff were extremely rude. Several of the chairs on the bus were faulty so you could not adjust them. Overall not a great experience with this company.
バス Limousine、Queen Cafe Bus (Queen Cafe Bus)、2023/11/26
We bought a ticket to Tam Coc, which states we were going to be dropped off at the Tam Coc bus station. The bus driver however stopped only at Ninh Binh and told us to get out there. We explained to him but he didn't listen so we had to find a taxi at 4am to Tam Coc. The bus was also 1h late.