The first part of our journey from Gili Trawangan to Nusa Penida went very well. We travelled on a closed, fast and comfortable boat.
We were supposed to arrive in Nusa Lembongan, but once we reached Nusa Penida, we were asked to change boats. We had not been informed about this change in advance. We, together with around 10 other people, were put on a small fishing boat that was completely open on the sides.
We arrived in Nusa Lembongan completely soaked, including all of our luggage. Unfortunately, water inevitably got inside our backpacks, and several belongings were damaged, including documents and books.
I am not someone who complains easily or expects luxury or special comfort, but I believe situations like this should be communicated in advance so that passengers have the opportunity to prepare properly and protect their belongings.
If only I had gotten wet, that would have been one thing, but having documents and other personal belongings damaged by salt water is simply not acceptable.
I strongly suggest improving this part of the service or, at the very least, clearly informing customers before departure that there will be a change of boat and that part of the journey may take place on a completely open boat.
渡輪 標準艙, Wijaya Buyuk, 2026年9月12日
P L
Pascal L
Too small boat for this ride. No space.
渡輪 Fast Boat, Wijaya Buyuk, 2026年9月9日
A S
Abdelghani S
The absolute worst experience ever.
渡輪 標準艙, Wijaya Buyuk, 2026年9月9日
A S
Abdelghani S
The best company ever !
渡輪 Fast Boat, Wijaya Buyuk, 2026年9月6日
A R
Alain R
Fast ship, average comfort, you feel safe, it's no Queen Mary but it does the job
渡輪 標準艙, Wijaya Buyuk, 2026年9月5日
M U
Moez U
Would be better if they had ac.
渡輪 Fast Boat, Wijaya Buyuk, 2026年9月4日
G C
Gonzalo C
boat departed on time and has plenty of seats to chose freely. I travel with a partner and despite we get no designated seats, we were able to stay together the whole trip.
ppl need to read the ticket too, some of the passengers were making questions about why do we need a transfer to another boat to get to nusa lembongan, when it has been explicitly written in the ticket the entire time.
渡輪 Fast Boat, Wijaya Buyuk, 2026年9月4日
G H
Genevieve H
You had to pay a harbour twx for using the ferry but this was not included in fare andvthere was no prior information about it. Many ticket holders git onto jetty to be turned back to pay this. Ferry was late, chaos on wharf, you were asked to wait in a room for your ferry but all those that came late got first pick at seats. We were crammed into the bottom of the ferry and again some passengers thought their bags deserved a seat over passengers. The trip was otherwise comfortable, the seas claim. Getting off the boat in Panang Bai was difficult, you had to literally push you way out through taxi and other drivers vying fir fares. Some had got onto the boat. Cars packed the small parking areas around the harbour causing gridlock.
渡輪 標準艙, Wijaya Buyuk, 2026年9月4日
O D
Olivier D
Not confortable and no space for legs, worst than in a low cost flight. Someone at the shop for the checkin didn't tell us that we have to buy the tax ticket at the harbour, so we lost time when she boat has arrived
渡輪 Fast Boat, Wijaya Buyuk, 2026年9月2日
J V
Johanna V
Relatively new ship, was on time, but too many people so that not everybody had a seat
渡輪 標準艙, Wijaya Buyuk, 2026年9月1日
M C
Maria C
Bought tickets from Gili Meno to Sanur and was not told that we should pay an extra fee of 25k rupuiah/pp for a transfer boat that takes you just off the harbour in Meno. Communication was very poor and it wasn't due to language barrier.
渡輪 Fast Boat, Wijaya Buyuk, 2026年8月28日
M V
Melissa V
Boat was comfortable enough, but departure time was listed at 8.45 and direct. We only boarded at 9.15 and made two stops at nearby islands - one stop we sat in the harbour for 30+mins. So the advertised 1.5 hour trip time, was reached before we had even really left… appreciate some things out of their control, but lacking in commincstion to passengers
渡輪 標準艙, Wijaya Buyuk, 2026年8月22日
N A
Noa A
Our ferry to Padang Bai was scheduled to depart at 9:20 a.m., but it arrived more than an hour late. We had to wait outside in extremely hot weather, with no clear information or assistance whatsoever.
What made the experience even worse was that, despite the significant delay and the inconvenience caused, the company refused to offer any refund or even the slightest goodwill gesture.
Extremely disappointing service and absolutely no consideration for their customers. I strongly recommend avoiding this company.
渡輪 標準艙, Wijaya Buyuk, 2026年8月22日
N A
Nathan A
The boat was a bit cramped but the service from the staff was great. The boat left on time and disembarking was quick. I would recommend sitting on the deck as it is much more spacious but quickly fills up.
渡輪 標準艙, Wijaya Buyuk, 2026年8月21日
H P
Huw P
I mean we got there but that’s about all I can say. It arrived 45 minutes late. No direction how to pay for the tax surcharge on the Gilis islands when leaving to go to nusa Lembongan. It was rammed full with numerous people not having seats and sitting on the stairs. People being sick in the main cabin as the toilets were insufficient/non existent to my knowledge.
No idea what was happening when we arrived to nusa penida, we needed to switch there but this was not communicated at the time, I assumed this when other passengers going to the same place got off. Made to handle bags myself across 2 small speedboats instead of them all mooring up on the pontoon, there was plenty of room! Was not told we would not be arriving on a beach so shoes got wet, had I known I wouldn’t have worn them, you would assume yellow bridge harbour has something. Would not use again.
渡輪 標準艙, Wijaya Buyuk, 2026年8月18日
A
Azharusman553
The trip Took longer than says on booking
渡輪 標準艙, Wijaya Buyuk, 2026年8月15日
L D
Luke D
Boat handled our luggage and transfer boat to Gili Meno, as well as return trip. Tickets were good at port, no issues there. Boat is nothing fancy. Can get hot, but we grabbed a seat in front of the AC and out of the sun on return trip, which was much better. Boat gets packed, expect every seat to fill. You’ll need to put non suitcase bags in your lap. Would book again due to time of trip and no issues, wish price was lower though.
渡輪 標準艙, Wijaya Buyuk, 2026年8月15日
K I
Katarina I
To Late and sus people at the Bangsal
渡輪 標準艙, Wijaya Buyuk, 2026年8月14日
J G
Javier G
We were three and a half hours late
渡輪 標準艙, Wijaya Buyuk, 2026年8月14日
B P
Bobby P
Seats are too narrow. It’s very uncomfortable for a long trip.
渡輪 Fast Boat, Wijaya Buyuk, 2026年8月13日
A S
Alla S
The ferry was
渡輪 Fast Boat, Wijaya Buyuk, 2026年8月12日
4.1
共1178則顧客評價
5
47%
4
25%
3
15%
2
13%
1
0%
1,178 旅客中有86.7%的比例對 Wijaya Buyuk 感到滿意,因為他們留下正面評價或無評價。