寧平翡翠度假酒店Vuon Chim Thung Nham131 Vong Streets河內內排機場Tam Coc Bich DongNga ba Gian KhauTam Diep董裏本多寧平辦公室Chua Bai DinhThanh Son Crossroad都莫辦公室Co Do Hoa LuQuan Xanh 餐廳中央馬戲團三古換乘Lapis Tam Coc RestaurantNoi Bai Airport中央馬戲團河內機場河内内排机场長安換乘SDE 河內老城Mua Caves Transfer寧平Bai Dinh Pagoda TransferThung Nham Bird Valley TransferVan Long Wetland Transfer河內老城區換乘阮友歡街70號Ninh Binh Transfer214 Tran Quang Khai
The driver was late and didn’t communicate with us at all. Our 8:00 AM ticket, which we had purchased the night before, was cancelled without proper notice. We were simply told to contact 12GoAsia ourselves instead of them handling the issue. There was absolutely no compensation or consideration for the inconvenience caused. Very poor customer service.
巴士 Limousine, Trang An Limousine, 2026年9月3日
Z K
Zbigniew K
everything was ok.
巴士 Limousine, Trang An Limousine, 2026年9月2日
Z K
Zbigniew K
The bus depart 1 hour late. Company workers repeat "you go in 15 minuted" 1 hour. Zero information about status, "wait, wait" . We go back Hanoi 1 hour later. When I ask transfer as recompensation (500 meters from normal drpoff, I've heard "30000 dongs"). After explain our problems driver take us to the hotel, but probably i' ll not use services offered by this company.
巴士 Limousine, Trang An Limousine, 2026年9月2日
S S
Sarah S
we didnt know the stops and we really needed to pee
巴士 Limousine, Trang An Limousine, 2026年8月19日
W K
Wendy K
The initial check in wait was 45 minutes, too long. The limousine left on time, the driver was happy for me to sit up front with him. But then we drove for about 30 minutes to another office and more waiting. The rest of the journey was good.
巴士 Limousine, Trang An Limousine, 2026年8月17日
M B
Maelle B
We had one hour late otherwise everything was good
巴士 Limousine, Trang An Limousine, 2026年8月17日
M D
Miloslava D
Everything was good, except I paid extra 79 000 vnd for extra communication and didn’t get single txt. Pointless
巴士 Limousine, Trang An Limousine, 2026年8月9日
B D
Barry D
I paid from Ninh Binh office to my hotel.
The driver put me in a taxi with 5 kms to go which I had to pay for.
巴士 Limousine, Trang An Limousine, 2026年8月9日
E P
Eilen P
Rude reception and drivers. Was dropped off somewhere else than ticket says and put into a small car with no space, and then dropped off at office. You put in a comment where you are supposed to say which hotel, but they do not drop off all costumer there. I heard they were dropping off someone at the hotel but not us and some other girls where just told to take a grab. They could at least offered to drop us where other people were going, it would of been closer, but no. I had almost no space for my legs. I think other seats was better. Driver drives fast and it is sometimes bumpy road. They are handling luggage very well, so pack well before going. They did however come on time.
巴士 Limousine, Trang An Limousine, 2026年7月26日
A L
ABEL L
Attention was perfect and very confortable
巴士 Limousine, Trang An Limousine, 2026年7月25日
A E
Andreas E
In total we had to switch cars 2 times. For the first 30 minutes, we drove with a car in very bad state without seatbelts. The next car was nice, but for the last 1.3 hours we had to switch to a small car, even though we booked a limousine. It was very tight with 4 persons in it and not what we booked.
巴士 Limousine, Trang An Limousine, 2026年7月23日
E Q
Elisa Q
We reserved for 2pm but we received a message saying they would pick us up at 12pm but when we arrived they said that we needed to wait until 2pm. Eventually we left a 1pm but we ended up waiting in the agency for 1hour instead of visiting hanoi, we asked for a discount but nothing.
巴士 Limousine, Trang An Limousine, 2026年7月20日
R R
Royce R
Took the van from Ninh Binh City to Hanoi. Upon reaching Hanoi, they demanded an additional 70,000 VND from us. It was never disclosed that there would be an additional fee upon arrival.
巴士 Limousine, Trang An Limousine, 2026年7月18日
V B
Valentin B
It was late due to van had a flat and had to wait for another van.
巴士 Limousine, Trang An Limousine, 2026年7月15日
K C
KATHRYN C
well organised and comfortable
巴士 Limousine, Trang An Limousine, 2026年7月14日
C J
Creslyn J
Smooth travel.
巴士 Limousine, Trang An Limousine, 2026年7月13日
A P
Annie P
vechile a bit scramped for taller people
巴士 Limousine, Trang An Limousine, 2026年7月8日
G A
Glenn A
Driver wasn’t that friendly but all went well and arrived earlier than scheduled
巴士 Limousine, Trang An Limousine, 2026年7月7日
J L
Juliana L
Great bus. It was a nice experience!
巴士 Limousine, Trang An Limousine, 2026年7月2日
M S
Munirajan S
The Driver was
巴士 Limousine, Trang An Limousine, 2026年6月30日
S D
Sarah D
It said that drop-off at our hotel was included, but they had us all get out at one point. Otherwise, the ride was fine.
巴士 Limousine, Trang An Limousine, 2026年6月28日
D S
Dana S
Bus was on time, some communication issues but we still understood each other
Definitely fine :)
巴士 Limousine, Trang An Limousine, 2026年6月22日
L B
L B
Unfortunately, we had a very poor experience. For a journey of only three hours, we had to change cars twice, which was very inconvenient. In addition, the driver spent a lot of time using his phone while driving, which made us feel uncomfortable and unsafe. The car was also overcrowded, and we barely had enough space to sit comfortably. Overall, this was a very disappointing experience, and we would not recommend this service.
巴士 Limousine, Trang An Limousine, 2026年6月13日
J P
Jessica P
Super fast only took 1 hour which was good, small mini van, driver drove very erratically.
巴士 Limousine, Trang An Limousine, 2026年6月8日
M B
Maarten B
We were asked to be at the pick up point 50 minutes before and drove via hotels another 20 minutes before we left Hanoi. A ride of less than 2 hours took in total 3,5 hours
巴士 Limousine, Trang An Limousine, 2026年6月7日
N B
Neil B
The driver was quite rude and drove crazy. He went onto a slip road to overtake and swerved back onto the motorway, we did get to Hanoi in record time though.
巴士 Limousine, Trang An Limousine, 2026年6月5日
H M
Hannah M
The drop off point was 20kms away from our hotel. I wished they had told us ahead of time.
巴士 Limousine, Trang An Limousine, 2026年6月3日
J G
Jack G
Departed on time, friendly staff, and comfortable vehicle with WiFi.
巴士 Limousine, Trang An Limousine, 2026年6月2日
G L
Gary L
There was no information about where we were going, what stops we were making, or about any of the transfers. A little heads up about literally anything would've been nice.
巴士 Limousine, Trang An Limousine, 2026年5月25日
A H
Andrew H
Cabin 24b. The charging point did not work.
The cabin was too short for anyone over 6’ and doesn’t say anywhere how suitable it is.
No toilet and the external neon lights shine through the window with the blind shut down.
巴士 Limousine, Trang An Limousine, 2026年5月25日
T H
Thi H
The bus was confortable and driver nice.
But they said that they come to pick us at our hotel but finally not, it was another place. So we were under stress
巴士 Limousine, Trang An Limousine, 2026年5月20日
G S
Gurpal S
I wasn't given all the information beforehand that I will be taken to the main bus in a smaller car . That part was long and somewhat uncomfortable. Then the main bus took us to Ninh Binh where the driver asked where we want to go. He gave the impression that he would drop us there but arranged for another uncomfortable small bus to take us to our hotel
巴士 Limousine, Trang An Limousine, 2026年5月18日
V F
Vanessa F
It was a nice ride, by a very nice price.
巴士 Limousine, Trang An Limousine, 2026年5月18日
G M
Grayson M
I got from A to B, but it was very unclear what was going on.
Directed into cars, then drive to a limo - wait that's the wrong limo - oh no one in the group is on the driver's list, wait here - get in this limo.
At the end of the day I got where I needed to go on time, but it was all very unorganised.
巴士 Limousine, Trang An Limousine, 2026年5月16日
M E
Manuela E
Excelent, the pick-up was in the time at Hanoi, and in Ninh binh another one brought me at Tam Coc! I super recommended.
巴士 Limousine, Trang An Limousine, 2026年5月14日
A N
Annika N
No Communication of the drivers and Office After Check in. First car, then Bus, booked only Bus. No one told me there is a stopover. No one communicated that we are in Ninh Binh.
巴士 Limousine, Trang An Limousine, 2026年5月13日
N A
Nikolaos A
Transfer from Tam Coc to Hanoi airport. Final result was good since we reached the airport alive and on time. Communication via WhatsApp was OK. Nevertheless, there was no mention that we would have to change 3 separate vehicles (mini vans and cars).
Second, the drivers in Hanoi (in the last change) were at a loss with how to distribute passengers to cars and even dropped our bags down.
Third, our final driver was driving recklessly, too fast and without respecting any rules (even for Hanoi standards!). He would not respond after us using Translate to explain and had to message central office.
巴士 Limousine, Trang An Limousine, 2026年5月11日
M S
Martin S
We had to change twice the bus/car, while the last trip from Hanoi to airport was just in a private kind of car.
巴士 Limousine, Trang An Limousine, 2026年5月11日
J H
Julius H
We were dropped off 3km away from the listed destination. Otherwise fine
巴士 Limousine, Trang An Limousine, 2026年5月9日
4.1
共666則顧客評價
5
52%
4
19%
3
18%
2
11%
1
0%
666 旅客中有89.2%的比例對 Trang An Limousine 感到滿意,因為他們留下正面評價或無評價。