The guys was yelling at us all the time, not giving us privacy by opening the curtains without announcing.
巴士 VIP 34, TP Booking, 2024年4月20日
H B
Helena B
Not as nice as in the photos but comfortable enough. The guy at the office was nice but the ones in the bus were so rude and aggressive. They kept yelling at customers and speaking with a very hostile tone. One of them asked me to go to the back yelling. The other one saying I should go to the beginning also yelling at me so rudely. Honestly it's not as hard trying to be a bit nice. I also felt so unsafe with the driving and they didn't wake me up when we arrived to Hanoi but they threw my bags to the floor (also aggressively). I could have missed the stop and my bags
巴士 VIP 20, TP Booking, 2024年4月15日
L W
Laura W
The staff on the bus were really rude and shouted at all of us. Several people asked for a bathroom stop which they ignored for a long time but stopped to let themselves get chewing gum and have a cigarette. Very unfriendly and unhelpful.