Sapa Dragon Express

小屋非常舒适，但巴士上的很多东西都损坏了，我的小屋里也有垃圾。

公司组织良好。顺利上车。干净的巴士有漂亮的小屋。

与越南的睡眠巴士服务相比，服务非常好。友善的工作人员会告知乘客。我们乘坐的巴士质量非常好，也很宽敞，座位有点硬，但没关系。一开始找到合适的巴士有点复杂，但他们正在等待所有人。

公共汽车很舒服。我们提前一个小时出现了公共汽车，这是一件好事，因为我们在公共汽车计划离开前 30 分钟离开步行到公共汽车。司机有一箱鞋子，所以我们不需要在旅途中的 2 个站点挖出我们的鞋子。

我们比预定时间晚了40分钟离开，但行程很顺利。

开车很好，车上有wifi。但是车上的电池没有充电器。

我很感激他们提供水和无线网络。也许事情可以更好的是床

好服务。好人。足够的停留和时间。如果司机骑得更平稳一点，那就五颗星了。

很好，很舒适的巴士，也许是一个不合理的停靠点，但是很方便。

Very safe driving and a clean bus. We even departed before the departure time. Highly recommended for this great price & quality value.

A bit late ,we booked 0:30 bus, but the bus was arrived at around 7:00. Don’t be too nervous, it’s so common in Vietnam. Bus inside is okay.

The seats were not good.

The agent is super helpful. They will contact you by Whatsapp one day before departure. The bus is super cozy. The light installation is comfortable enough. They provide one pillow and one blanket for your more comfortable sleep. The thing that I suggest is it will be more convenient to provide water bottle and wet napkin for the passengers.

Not great, overall very OK Bus does not look at all like the pictures. We also got the 'special' seats in the back of the bus even though we paid our tickets like everyone else. Those 3 seats are all together with no separation for strangers, so you definitely are not confortable for the long ride. Not recommend

The Bus was pretty old and didn’t looked as in the pictures, teje cleaness was Aldo ver y poor. The was of driving was at least very good compared with other drivers

All in all it was ok. The bus was clean and we had enough space to sleep - we got a water bottle for free. We only had one struggle that something happened with the bus and they had to fix it during the trip so we arrived 2 hours later than expected. But that was not the fault of the transfer company. Therefore, we rated the trip as “great”.

Medium comfort and medium clean. Everything ok with timetables The pick up spot in sapa it’s different of the app. The correct place it’s in the same street in sapa but number 632

Cheap, comfy, not too crowded

The driver arrived 1h40 late

Bus left a bit later, but arrived on time. We got dropped of where we wanted and not too many crazy pickups or anything. Bus driver drove reasonably safe. Sleeper seats were okay. But I don't think you want too be much taller dan 1.80 for these. Very good value for money overall.

The bus was not very clean and the driver was not helpful for the luggage ,

From all the nightbuses we took in SEA, this was the one with the most space. We arrived on time at 4am in Sapa and they let us sleep until 6 am on the bus. Nothing negative to say.

As expected. Bus a little old.2h delay.

Everything was okay, no ac for the middle row, beds were okay, when we arrived for some reason the driver won't tell the passengers and just continued to drive in circles a bit, when he reached the stop he just sat outside while everyone were asleep/confused, I got up and took off, I asked him why don't we wake everybody up, he didn't answer, I believe he was buying time for taxi drivers and mama's to arrive and swarm the tourists, it was already 5 AM, the bus was supposed to arrive by 4 AM, other then that it was cheap so I don't complain.

Sleeper bus not totally clean, driver not able to speak English but overall the arrival was on time.

Everything was amazing. Staff friendly, itinerary on time, comfortable and new bus. I highly recommend you this company for your trip along Vietnam.

The bud operator was there on time taking names and ensuring everyone who booked was there. We got a free water when we first boarded. He informed us when a stop was upcoming and for how long we would be stopped for and overall good experience.

The company Sapa Dragon Express was great. We got detailed information and a comfortable seat while waiting for the busdriver. However, the trip from Hanoi to Sapa was awful! We had to sit in the back of the limousine bus, where the airconditioning was not working to well. Also the seatbelts were to small for tall people. Our biggest problem however was that the driver was a maniac. The driver drove incredibly fast. He overtook many vehicles in the mountain while we were in a very sharp (hairpin) turn, so with no sight if there was oncoming traffic. Also he overtook many vehicles on the road that was meant for oncoming traffic, which almost lead to frontal collisions several times. We had an actual accident with a motorbike. Several people in the bus asked the driver to slow down multiple times and said that they preferred to live and that there was no need to rush, but he ignored us. Good news was that we arrived in Sapa on time… but that was not worth the fear.

Horrible time management, no communication, mean staff, unsafe conditions, broken and dirty bus.

I took the night bus to Sapa and it was a pretty comfortable ride. The bus was on time and the seats were nice. Difficult to sleep with the people snoring but overall a good ride. Departed on time, made one stop, arrived around one hour late, but that was maybe better since it was supposed to be 4am

Liked the curtains and private booth, having a charging point was great. It did come with a blanket and cushion. The seat wasn’t that comfortable though and the air con was too cold and I couldn’t switch it off. The staff were good and the bus was early - they messaged us 3 hours before to let us know.

Comfortable bus with those always reclined seats. No toilet- but driver stopped regularly at service stations where you could go (for 2-3000dong). Clean. No issues. Left and got us there on time.

Everything was good except one thing that I feel that it has to be mentioned: About 15minutes before departure, some buses of different type will arrive. The bus drivers will start to shout names or they have a list on their mobile phones with names of passenger. So everyone should wait until a seat will be found for everybody else. I suggest then to the company to explain this in the pdf because there was a confusion. Moreover, there are different kind of buses. I booked a few hours before, and hence I was in the list for a vip mini van (8people) something that wasnt clear in the pdf. The experience thoywas amazing. Totally clean and the driver very kind. We reached our destination earlier than the other buses (due to the size). I dont think that you can actually sleep in the bus because the road is not so good and you bounce every second. In general, it was a very good experience and I would use again this company.

Everything is great about this trip. The facilities in the bus are all working.

The trip was okay, despite the long ride it was fairly comfortable. However, our bus was supposed to depart at 1410 but we only departed at 1450 which is rather bad if there are prior scheduled events.

Comfortable journey

Well organised trip, clean bus, more or less in time. A little deduction for a lot of not adjustable (broken) chairs. All in all super trip.

Very comfortable bus. The seats have a massage functionality (though mine didn’t work). You can put the seat in sleep position or upward. There are a few stops to go to bathroom and eat, so plan maybe one more hour.

Not comfortable, the seats are very short.

It was very nice to Lay in the bus. Unfotunately, The bus was dirty. It would be nice, if someone woul clean the bus and it could be Freeware WiFi and electrizity for the mobile Phone.

Dirty and old bus

The departure address was different to the

Poor service; Unfriendly driver

Well, the driver was on eine in the morning. He offers a small snack after collecting all 5 passengers. On the ride we had 2 short tests for bathroom, etc.

Fast, reliable and friendly staff

Guide and driver were both very good.

The bus journey was good and reliable, seemed to be quicker than I thought it would be. Is wasnt as uncomfortable as others made out, just cold, but they do give you a blanket. I managed to sleep in patches along the way. The only reason I reduced the stars is that I arranged for pick up at the hostel, which I thought meant the bus would actually pick us up, but it meant some guy comes to collect you and walks you to a different meeting point, where you get on a bus for a short ride out to the main bus. There is a toilet on the bus, but when we got on it was full, so nobody could use it.

Tom and Jerry were amazing! They got us to the front door of our resort safe and sound with a lot of fun on the way.

It has ok

Comfortable and quick trip to Sapa, two stops along the way too.