Bus was on time and we arrived in can tho 30 min. earlier than expected. We had one break. This was totally sufficient and comfortable. Same for the ride back to HCM. WiFi was working. In Can Tho Taxi shuttle from Futa is for free, you do not need a taxi.
The seats are very comfortable for people not taller than 1.70m. But also for my husband with 1.90m, it was ok for 3hours.
On both was it was not possible to use the seat adjustment.
巴士 臥艙34, Phuong Trang, 2024年3月3日
D V
Diane V
We were not allowed to pee
巴士 臥艙, Phuong Trang, 2023年8月28日
K G
Kevin G
Comfortable VIP sleeper bus. One stop for refreshments and toilet
巴士 VIP, Phuong Trang, 2023年7月29日
C R
Christian R
A decent ride all in all, unfortunately this is the bus with 3 columns of seats rather than 2, so a bit more cramped than usual. The first part of the journey is quite twisty as well. Other than that we arrived on time and stopped off at a pretty scenic rest stop.
巴士 VIP, Phuong Trang, 2023年5月12日
J T
JANICE T
Clean bus spacious enough with leg room but if you're taller, 5'10 and above, then this will NOT be comfortable for you. Bus left and arrived on time.
巴士 臥艙, Phuong Trang, 2023年4月11日
J B
Jaycob B
2 stars for having a comfy and spacious enough bed allowing me to sleep and for sticking to the times as on the booking. The rest however I am not happy with.
Staff were smoking constantly, so the bus stank of smoke.
The bus stopped constantly with no communication at all to pick up packages etc which was completely fine. What wasn't okay was the fact our suitcases were constantly being rearranged and taken from storage and put on the street unattended so they could load whatever they were picking up. Made for a nervous few minutes waiting for the suitcases to be loaded back on.
Our suitcases ended up filthy and wet, stinking of a fishy smell. There are now black marks all over my grey suitcase.
Picking people up and letting them sit all in the aisles too was annoying, as I am tall and would have liked to be able to walk up and down the aisle to stretch my legs out. 10.5 hours in somewhat awkward positions wasn't fun.
Overall I would not book again. It was cheap yes, but the worrying about suitcases and then having them end up filthy, barely working wifi, bus stinking of smoke, no communication at all from any workers about stops (for toilet, food etc), and people in the aisles put me off. I know it isn't supposed to be a 5 star experience, but there are definitely ways to make it better for travellers.
巴士 VIP, Phuong Trang, 2023年2月9日
C P
Christina P
the bus station needed more signs, the upper level seats were difficult to get into especially for older or larger people and the bus was quite late. 'The luggage handling and food food stop were well done.
巴士 臥艙, Phuong Trang, 2023年1月21日
P G
Petter G
I wish they gave the information they give to Vietnamese passengers also in English to the tourists. This bus route is popular with tourists and they make no effort to inform in English (or provide service in general). The bus was half full of foreign travelers.
巴士 臥艙, Phuong Trang, 2022年12月9日
S M
Spyridon M
Arrived 2 hours early
巴士 臥艙, Phuong Trang, 2022年11月24日
S K
Siubhan K
Comfortable and efficient
巴士 臥艙, Phuong Trang, 2022年11月9日
F F
Frederique F
The seat I was in had a broken lever to adjust the back so I spent the entire time lying down even though I was not sleeping. Everything else was great. The driver spoke English and they provided us with water.
巴士 VIP, Phuong Trang, 2022年9月30日
A T
Amanda T
The bus station was pretty grotty but we got a pretty fab and clean sleeper bud with free water and a sleeping cover.
巴士 VIP, Phuong Trang, 2022年8月3日
H W
Helen W
The bus was comfortable and clean. It did arrive 3 hours earlier than stated on the booking! Not usually a problem but we booked a sleeper bus and ended up arriving at our hotel at 5am. Luckily they were able. To let us in.
The free minivan from the bus station to our hotel was unexpected but really appreciated!
巴士 臥艙, Phuong Trang, 2022年5月5日
G V
georgia V
okay service other than the driver being obsessed with beeping his horn over and over from 4am! And I mean loads literally once a minute which seems odd for a SLEEPER bus! Would use again but would take ear plugs
巴士 臥艙, Phuong Trang, 2022年5月1日
K B
Krystyna B
It was very cheap and super luxurious, with half beds instead of seats. Honestly, that was the best bus ride I had ever.
巴士 快速、直達, Phuong Trang, 2020年2月16日
C B
Claudia B
Bus was comfortable, luxury. Stopped at nice bathrooms. Did get in 4hrs early.
巴士 快速、直達, Phuong Trang, 2020年2月4日
I S
Intan S
Good service!
巴士 快速、直達, Phuong Trang, 2020年2月3日
M N
MEI N
The first ride to Dalat was upper seats and my parents had difficulty to climb up so we requested for change on this ride but was told bus was full. Understand that if the bus was fully booked then no choice on reallocation but at the first place we weren’t given the choice to select seat! Please kindly consider to give lower deck seating to oldies.
巴士 快速、直達, Phuong Trang, 2020年2月2日
M N
MEI N
Wasn’t given the choice to select seat and were assigned to the upper seats for all 4 pax. Don’t know how’s the allocation of seating but should prioritise on old people as am travelling with my parents and they are hard and dangerous to climb the upper part of seat.
巴士 快速、直達, Phuong Trang, 2020年2月2日
B L
Bonnie L
Loved the ride and the view !
巴士 快速、直達, Phuong Trang, 2020年2月1日
L M
Loizos M
We travelled from dalat to ho chi Minh in a semi sleeper bus but don't be fooled, we didn't get any sleep. The driver drove like a maniac, constantly accelerating and then immediately braking, used the horn every two seconds, really reckless driving. I know this is how they drive in Vietnam, but I think it has to change, especially when they have tourists on board. The only good thing I can say is that we reached our destination 2 hours earlier.The two stars are because the bus was very comfortable. Unfortunately the ride was not.
巴士 快速、直達, Phuong Trang, 2020年1月26日
B M
Bradley M
Very comfortable. Best buses ive ever been on
巴士 快速、直達, Phuong Trang, 2020年1月11日
Y L
Yulia L
The biggest concern was safety. The driver was driving extremely dangerously, especially on the motorway. I noticed that our bus was the only one on the road that was systematically driving on the hard shoulder. Also the other buses and trucks on the road were keeping much bigger distance to the other cars. Because of the very short distance the driver used emergency stop at least 5 times! Not to mention constant speed limit ignoring.
I am an experienced driver myself and I am sure that soon or late this style of driving will lead to an accident.
巴士 半臥艙, Phuong Trang, 2020年1月2日
E S
EE S
Good
巴士 快速、直達, Phuong Trang, 2019年12月28日
R K
Roderick K
Comfortable bus
巴士 快速、直達, Phuong Trang, 2019年12月21日
S B
Shannon B
Comfortable & efficient! Pack your own snacks as there’s very little options at stop off. Service even offered free shuttle to hotel which we appreciated!
巴士 快速、直達, Phuong Trang, 2019年12月11日
J P
John P
Great bus ride - comfortable and staff very helpful
巴士 快速、直達, Phuong Trang, 2019年11月28日
M B
mashitah B
everything was smooth and fine
巴士 快速、直達, Phuong Trang, 2019年11月2日
E H
Eslam H
Exteremely flixable and very good experience
巴士 半臥艙, Phuong Trang, 2019年10月8日
E L
Elleke L
No english speaking
No good toilets on the stops
Good chairs
巴士 半臥艙, Phuong Trang, 2019年9月25日
O K
Ondrej K
We arrived almost 3 hours earlier than was written. And for us, it was problem. Because what do you want to do in Da Lat at 4:30 AM instead of 7:30 AM. On the other side, the way was good and comfortable.
巴士 半臥艙, Phuong Trang, 2019年9月3日
M R
Mihaela R
The bus arrived h1.30 earlier so I advice u to check with your hotel if they can accept check in in advance. The WiFi was working and the travel was quite good, just a little nosy. They stopped many times to allow u to go to the toilet. It’s a good way if u want to save money and don’t want to waste the days during your Vietnam journey.
巴士 半臥艙, Phuong Trang, 2019年8月21日
M M
Megan M
Very helpful service and comfortable trip!
巴士 半臥艙, Phuong Trang, 2019年7月16日
M V
Maya V
The service of the website and instructions where to go were very good. The trip it self was oke but i hope you can sleep with nonstop honking. That was to bad. We arrived two and a half hours to early. Overal is was oke.
巴士 半臥艙, Phuong Trang, 2019年7月16日
A K
Arisa K
We booked online, got ticket from bus station quite easily but the staion of Futa bus quite far from the entrance have to ask and people dont speak english
巴士 半臥艙, Phuong Trang, 2019年7月8日
M G
Murray G
Not clear from booking instructions where to check in, in HCMC. Our hotel explained where we needed to go to get the pick up service.Otherwise we would have had a very expensive taxi ride from central HCMC. Similarly not clear at Chau Doc where pick up bus was located. It wasn’t made clear that semi sleeper seats were very different from standard seats. We would not have booked had we known. Not geared up for foreign travellers at all and the driving was a bit scary.
巴士 半臥艙, Phuong Trang, 2019年6月14日
L L
Luis L
Comfortable ride. Left on time and arrived on time. Stops are well spread out. It would be helpful if they included English announcements like they do in Cambodia. Would do it again.
巴士 半臥艙, Phuong Trang, 2019年5月21日
Y L
Yushica L
Bus was clean and comfortable. The driver was friendly explaining the announcements in English to me.
巴士 半臥艙, Phuong Trang, 2019年5月13日
K D
Kasey D
I understand the whole concept of drivers announcing themselves with honking the horn, but Jesus Christ, the guy did not stop for more than a minute.
巴士 半臥艙, Phuong Trang, 2019年4月28日
B T
BERT T
????
巴士 半臥艙, Phuong Trang, 2019年4月2日
F M
Francesc M
Bus was running on time, I was impressed with the comfort of the seats, designed for long trips. In addition the road runs though the Mekong delta which is worthy it self.
巴士 半臥艙, Phuong Trang, 2019年3月18日
M C
Magali C
We had to wait for more than one month and contact 12go twice to get our voucher to print.
The bus ride was fast (we arrived almost an hour earlier) and uneventful, but the bus station is really far from the city centre and nobody spoke english (the counter lady was nice enough to try).
巴士 半臥艙, Phuong Trang, 2019年3月14日
K B
Kathrin B
Very smooth and quite comfortable even for a tall German.
巴士 半臥艙, Phuong Trang, 2019年2月21日
J B
John B
Driver and copilot were professional and courteous.