Phuong Heng

Really good service, dont need to pay anything if you are visa free

The Ac is licking

Bus was comfy and on time. I literally gave the driver my passsport and $40 on the bus and I didn’t have to do anything else for my visa. Arrival cars filled out for me too other than email and address in Cambodia. Lovely driver and attendee too!! Think we 3 stops and all decent ones,

the seats were comfortable. but the bus was an hour late.

No wifi and the aircon could not feel it apart from. That all good they help with the Isa process as well

If was sadly a bad experience. Advertised Fre WIFI on the bus but no internet service Air con very poorly maintained and was too uncomfortable on the trip. Loading packages on the way to the destination that caused the vehicle to have extreme weight that resulted in a blow out in the way from the border on Cambodia. We were stranded in the middle of knowhere until they arranged another bus for two hours. Very bad experience and would not use this company again. Arrived in Phnom Phen 3 hours late.

The experience was great-everything was fast, easy, and super convenient. The service is amazing!

The bus was already a bit older but okay. The seats reclined quite far back. We already left a bit delayed and arrived 1.5h later than planned. The communication before and at the border was very difficult as no one spoke English, our passports got taken away and we didn’t know where to go. We also had to get off the bus at slightly different spot than indicated.

Good overall experience. The bus was comfortable and on time. Border crossing was rather quick. The bus stopped somewhere between the airport and the bus terminal, I should have gotten off there to go to my hotel !

Empty bus! Only me and 2 other peopl I think, this was my best experience of crossing border by bus :D everything was so smooth and quick that i didn't have even time to take a photo at the border There was one break for lunch Thank you

The bus had very strong exhaust smell to th point of getting dizzy. We ended up exiting the bus at Bavet and took a private car the rest of the way. Non refundable tickets we have an upcoming return and are concerned about that trip. Unfortunate. Staff are nice and bus seems clean other than pungent fumes.

5 hours delay from Phnom Phen to Saigon

Good thing first: I was the only passenger for a big bus Negative points: - the bus had better days - the guide was not friendly (first time I experienced that in Cambodia) - at the boarder to Vietnam they want your passport and don’t explain anything. I was told go in their and scan your luggage. So I found myself at a busy custom without having my passport. Eventually my guide showed up and everything was fine. —> better communication or any communication could avoid this strange feeling - they dropped me off at a different place in Ho Chi Minh then promised. When I was telling and showing the drop off point on my phone them they laughed and said no! Additionally they said hurry up hurry up. So in general the communication was awful.

The Bus and the Transfer itselves were good but we got told that the visa costs 40$ and we should pay the money to the tour Manager when in fact it costs 30$. We didn’t understand why we should pay 10$ more.