Hoang Long

迟到了 40 分钟，没有出现在接送点。司机不会说一个英语单词，所以我们不知道我们是否坐对了巴士，也不知道是否以及何时会有休息。整个旅程很安静。

我没有坐公交车，因为接线员一直说要晚点 30 分钟，请注意，我离开顺化的时间表是 9:45，我早早地在 8:30 左右来到公交车站，出示我的车票，他没有说公交车会晚点，当我问时间是 9:30 时公交车在哪里，办公室里有一位女士，她说等 10:30，而当时间是 10:30 时，她说公交车将在 11:00 - 11:30 到达！你知道那里有便宜的当地公交车 70,000 越南盾，而且准时。这是订票的错误，我正确阅读了你们平台上的内容，我应该获得退款。我不应该受到那样的对待！仅供参考，如果你乘坐公交车旅行，请不要在 12GO ASIA 预订，因为那里的公交车总是晚点。最好在寄宿家庭或旅馆预订。

延误2小时。 9个小时的旅程变成了12个小时，因为我们在西贡停下来绕了3个小时的路。能有一张床躺着真是太好了，但意外的延误和绕道并不好。

座位坏了，无法改变位置，公交车司机一边开车一边抽烟，让我们去呼吸他呼出的烟雾，不断地按喇叭，让我们无法入睡，尽管广告上说要去镇上需要我们，但我们还是被扔在了10公里外的路边。出城。除非仅用于小型旅行，否则请避免。

巴士晚点了，但在路线上补上了，所以我们在预计的时间到达了。我们没有坐普通巴士——本来应该出现的——而是乘坐卧铺巴士，有床，没有普通座位。

小座位（床）我害怕摔倒司机把我们丢在了茫茫荒野中

車子很多，不知道要做哪一台，詢問櫃檯人員，不懂英文並且態度極差！

公交车晚点2个小时，没有任何信息。但巴士终于来了之后，一切都很顺利。

巴士又旧又破，工作人员也不是最乐于助人

我不知道为什么人们担心乘坐公共汽车。我很舒服并且感到安全。没问题。

提前两个小时到达，你会没事的。需要耐心去忍受他们糟糕的服务，但你总有一天会到达目的地。祝你好运

嗯，巴士看起来并不像照片上的那样。首先它很脏。座位大部分都坏了……你可以坐着或躺着，但不能改变位置。巴士晚点了 40 分钟，对于亚洲交通来说这还算不错，但我们提前 40 分钟到达目的地......为什么呢？因为司机没有停下来上厕所 - 一旦我们下午 6 点停下来吃饭，下一站是晚上 9 点，但根本没有厕所......只有男人可以使用路边......然后在我们恳求司机后我们在早上 6 点停下来停止。他对我们很粗鲁。我们播种的几条不同的公交线路看起来都比我们的好得多。

行李处理很糟糕——在同一空间运输的鸡的粪便。尽管我不同意这样说。出去时，以一种可怕的方式从后备箱中扔出 - 损坏背包。英语零沟通。他们开车送我们从A点到B点

印象是最负面的。首先，巴士并不停靠顺化的公交车站，而是在距市区10公里处停靠，具体地点不清楚。好在我们下午谨慎地去了公交车站，好不容易才发现公交车停在别处。而且，如果不是我们宾馆老板的帮助，他给公交车司机打电话，找到了他的坐标，带我们上了公交车，并把我们送上了车，我们可能永远都找不到这辆公交车。其次，巴士很旧，是上个世纪的，床很短，非常不舒服。巴士上没有厕所，我们几乎没等站就到了。

乘坐巴士很舒服，床很坚固。巴士有点脏，尤其是厕所。花便宜的钱值得。

肮脏、狭窄、疯狂的巴士之旅！没有得到我们预订的座位，但老实说，我们在后面有最上面的座位，我猜这比在地板上更好！总的来说是一次有趣的经历……虽然我们大部分时间都在睡觉，所以这很好！我不一定会推荐这家公司，但它也很便宜，我们只比预定时间晚了 3 小时就到达了我们需要的地方。司机们看起来确实很生气，但我们也不会说越南语，所以如果我们说了，也许我们会理解那里偶尔的喊叫！我们活下来了！情况可能更糟……但不多！

快速，便宜，在公交车站很容易找到。 1 辆卧铺巴士几乎空了，赠送了一瓶水。乘坐巴士 4 小时，乘船 10 分钟，乘坐巴士 30 分钟即可到达市中心。 15万盾的服务，我们只能用两只手鼓掌。不错的工作！！！！！！ ++++++++++++++++++

其中一名司机在开车时吸烟，烟雾弥漫在公交车内

当地巴士，也很旧。没有人说英语。没有人能告诉我我们什么时候去，或者我应该什么时候上车。他们都很友好，但我不知道什么时候应该上车或下车让我感到不舒服。司机开车时抽烟喝酒？？？？

巴士上的状况很糟糕，巴士迟到了一个小时，尽管工作人员很乐于助人（尽管他们不会说英语）。一个亮点是一只鸡，它和我们一起乘坐从岘港到洞海的巴士。 PS：司机不会在指定站点自动停车，您需要通知他们。总而言之，这是一次经历：）

当你到达车站时，根本不知道该做什么。设法弄清楚你要去哪个隔间用凭证兑换车票，但在巴士即将出发之前，它无人看管。那家伙最终出现了，而且态度咄咄逼人，而且不屑一顾。然后我向当地人询问，巴士延误了一个半小时，然后在座位上等待，当巴士准备好时，你会被叫到。总体来说就是不太清楚，有点杂乱。巴士本身还不错，虽然比照片上有点脏。

Rude driver, no toilet stops. We couldn’t access our booked seats. Bus arrived to Ho Chi Minh 2,5 hours earlier.

Not a good experience in general. Nuoc Ngam Station in Hanoi is hot, no air conditioning at passengers waiting room. Hoang Long staff and counter do not show a friendly face when we approached him, do not provide good information to us. The bus driver that night are rude, not only to customers, also the way he drive, every 5 seconds he will sound the horn, we can't sleep well. He were angry when other passangers requested for an emergency stop for toilet. He and his assistant smoke in the bus, it was really uncomfortable for this as I expecting an aircon coach without smoking. The assistant character slightly better. The meal provided are really simple, low quality. Overall the service acceptable but their staff are bad. The trip were delay for about 30 minutes. The luggage compartment were used by the drivers for the extra private earning services... So ours have to keep inside the bus... This is odd.

Bus journey was good but we had to wait on highway which was bot explained in electronic ticket.

Perfekt every time again Thank you.

From what we heard about this bus company it was really OK. We probably got lucky. Bus was only half full, so we got space and we had only hour delay (on 13h trip it is a huge success in my mind). The staff were not friendly but they did their job.

Bus pour les locaux pas chère. Celui que nous avons pris avec mon amie était très bien, la musique n'était pas trop forte. Il faisait un peu froid à cause de la clim mais il suffit de fermer les bouches d'aération au dessus des sièges et ça va déjà mieux.

Наш рейс отменили, нам никто не сообщил, приехали на автовокзал поздно вечером с сумками и облом, пришлось ждать несколько часов до 2 ночи рейса который все таки поехал, было много свободного места, и удалось немного поспать, берите с собой влажные салфетки если хотите спать на чистом месте.

Schedule is not precise and arrival point at nha trang is too far from the city center. (This is just to give other traveler a heads up.) The ride was just ok though.

The journey went smoothly and the drivers were very friendly. It only would be nice if we would have been informed at the bus station in Hanoi that the bus was on its way, but an hour late.

Bus arrived two hours later, but we arrived on final destination only 30 minutes late. The driver was very o.k., other local pasengers too. We had lunch together-it was not really for our taste, but it was nice to try something very local.

It's not a bus ride from Hell, but it's more like a bus ride from Purgatory. You travel with packages. Both food and restrooms are advertised, but they are not provided. There is no food provided on the bus. The company does pay for food at rest stops. There is no restroom on the bus, at all. You pull over and squat and hope the locals aren't trying to get a glimpse of you. The seats are all beds and you cannot sit up. The A.C. cannot be adjusted. This is how the locals travel, and the locals can be a little crass if you are female. I don't recommend this company.

Rude driver. Dirty seats.

A lot of cargo being dropped off on the way to Ho Chi Minh City but all in all, solid trip. Arrived earlier than expected and got to tour the city the way I wanted to. Cheers!

They should move the Departure pick up point to somewhere else. It is in industrial or heavy truck area, even the texi driver hd difficulty finding it. Plus, for 21:00 pick up time, bus arrived at 22:25. We waited all alone in the dark for many hours. Driver was okay, passengers tried to help us. These two stars are for only the driver.

You need to know the way around to figure out the chaotic process at the bus station

At all - not so bad :) Departure and arriving to destination was in time. One stop with meal included at about half of the trip from Ho Chi Mihn to Nha Trang. Bus was filled 1/4, AC sometimes was working, there isn't a kingsize bed, but for ticket cost - generally ok.

The times of pick up and arrival are completely out of whack. The beds are hard compared to other buses. The horn is loud early in the morning. Other than that it's fine. Only use if you can handle the chaos

Bus was over 3 hours late to start with. The tickets state ‘include food’ which normally means, food is paid for... but it wasn’t. We arrived 3 hours later than expected in HCMC. Driving was typical, hitting every hole in the road and randomly turning the lights on during the trip. It was an experience. That’s the only way to describe it

The bus was late for one hour but all in all the trip was a bit better than I expected. Chickens in a baggage area was a funny discovery. I got lucky the bus wasn't crowded. I was very tired so managed to sleep 90% of the trip. All in all it was dirty and the smell wasn't good but as an experience it was cool. Driver was friendly but didn't speak english. The only thing I didn't like actually was the fact he dropped me 10km from Dong Hoi center (maybe if I showed him on the map would have been different) so I had to find another way to the hotel.

Driver was safe, friendly and did a great job.

There needs to be a toilet facility on the coach. If there was one, it was not accessible as there were not enough stops to be able to go to the toilet. If there were one on the coach however I am unsure there was. There was one cupboard looking section at the back however had a lot of stuff in front of it so was no accessible whatever it was.

Big fancy bus. Friendly staff (though they do not speak english). I was allowed to board a bus that departed 1 hour earlier then my ticket. Very happy with the provider.

Delayed, dirty, not much help and dropped us in the middle of nowhere far away from where they said they would.

We are not going to complain about the poor bus conditions, the fact nobody spoke English or the crazy bus driver as these were of course expected and no different to many other journeys we've done in Asia. The issue is that 12go are not aware that buses are no longer allowed into Dong Hoi and the bus office they've provided is no longer accessible by bus. Hang Loang arranged for a (much more expensive than usual) taxi for us to get to another bus stop 10km away. We ended up catching the bus on the road and got on the bus on the side of the road. We spoke with those guys fine through google translate and was grateful for their help getting the bus. We did however arrive into Da Nang at 3am and not at the 6:45am advertised. Our accommodation was not open but fortunately there was a 24hour front desk hostel only a few km away which we were able to take a grab taxi to and spend the rest of the night until the following morning. 12go please speak with Hoang Long and consider updating the arrival time to 3am so people can take that into account with their accommodation and update the fact you can't actually board at Dong Hoi.

Pls note, must take off shoes before entering bus. The driver was very strict about this.

Everybody was helpful getting us to the bus. The bus itself was a expected very unclean. The driving was very dangerous.

Le bus de Haï Phong à Ninh Binh était un sleeper bus mais confortable. Le trajet à duré environ 3h.le chauffeur et le contrôleur ont été très gentils et patients avec moi malgré la barrière de la langue. Par contre : - l'adresse de pick up à Haï Phong indiquée lors de la réservation n'est pas la bonne. Il faut prendre le bus à la gare routière de Thuong Ly. -Arrivé à Ninh Binh, on vous dépose au milieu de nul part et 2 moto bike m'attendaient. Ils ont tenté un 150.000" Mais j'ai pu aller à Tam Coc pour 70 000.

super dirty, late and without socket to charge the phone. It’s a 16 hours travel, one should have certain commodities. Even the bathroom was out of use

The bus is a sleeper bus but no option to seat up, well you’re neither laying down nor seared, kind of half way. It’s comfortable enough, just happy it was a short trip less than 2h. I’m only putting 1 star because the driver was less than welcoming, we couldn’t pick our seat, we got dropped in the middle of nowhere outside Ninh Binh. There was 1 taxi car and 2 taxi bikes waiting. To top that up, the driver was smoking in the bus. So I wouldn’t call it a 5 star but if you to get from A to B( well nearly B) then it’s no too bad.