Montanatip

Have done this journey three times now with this company, the everyone in bangkok is lovely, surat thani they are not, I got a taxi to the pier and they

We are the last 2 to get on the bus and couldt sit next to each other. This is for a 8 hour bustrip not very nice but we survived offcourse! Also the bus was about 30 minutes late but i suggest that can happen.

Nightbus with seats, AC annoyed me. Communication could be better in Surat Thani. Driving was quite rough (not unsafe). Arrived in Khao Sok at 8:30.

Restrooms at the stop very dirty. AC extremely cold, got ill afterwards. Chaotic start and end, nobody tells you where you are and what happens next. But got from A to B.

El autobús iba con un restraso de 1 hora y media, cuando por fin llegó, había más gente que plazas en el autobús. Al cambiar al Bus VIP , los asientos de atrás caía agua de algún sitio, bastante descuidado y no muy cómodo.

Pickup was ready and waiting for us. But taking us to the big bus took very long, because the wanted to collect some other people and we had to wait 1h until all that was managed

Firstly, ignore other reviews about montanatrip trying to rip people off, I’ll explain how it went for us. 10PM pick up, Hua Hin to Krabi bus, change over at Surat Thani to minivan. We got picked up at the pickup point on time along with 3 other couples. The pick up point in hua hin isn’t a bus stop, it’s simply coordinates where the bus will stop in between a junction at the side of a road by the clock tower, 12GoAsia booking confirmation explains it exactly as it is. Seemed a bit odd at first but the bus turned up and waited until the departure time so everyone was picked up. The buses origin was Bangkok so already had lots of people on board, you cannot select your seat in advance. Bus was very comfortable, seemed fairly new. We were in the downstairs compartment which only had 8 seats so very spacious and we’re sat together, seats reclined lots. A/C very cold so bring warm clothes, a blanket is supplied but still felt cold. Water and crisps were given to us when we sat down by bus conductor. Bus had a toilet but wasn’t that pleasant, felt to myself it’s a ‘for use in an emergency only’ kind of toilet! No flusher, typical bucket of water and pan to use to pour water down it, was a bit messy. We had a 30 minute dinner and toilet stop about 2 hours into the drive at a roadside cafe, toilets there are holes in ground, typical no tissue so bring your own. We didn’t eat as was late anyway for us but other people food looked ok. Got to the office in Surat Thani early, not a bus stop, just the montantrip office, unloaded the bus and bags and had to wait until the correct minivan arrived. Note: this point is where the bad reviews come from. Depending on the ticket you’ve purchased depends where you get dropped off, our ticket said Krabi Vichit tour, (the bus station in Krabi as per 12GoAsia ticket) When waiting in the office in Surat Thani, they offer onward travel from there to your location for a little bit extra, for example we are staying in AoNang. So they offered to take us from the Krabi bus stop to AoNang for an additional 200baht, 2 people, 25 minute drive. We denied it as we thought we’d use local transport from Krabi. It didn’t affect us at all getting on the minivan and we left the office about 30 minutes after we got off the main bus once the Krabi minivan arrived. However when the minivan got to Krabi, there wasn’t a great deal of choice of onwards travel at 8 AM so the driver offered us the onward travel again which we then accepted, same price, 100 baht per person. Took us to the beech where agreed. Everything was as described and acceptable. I would recommend it.

Worried after reading reviews, but we were picked up on time, arrived on time, offered taxi service for arrival to island, we didnt accept after reading reviews, but the lady was correct, it was 400 baht for 15 min journey to hotel, same as she offered. Bus was comfortable, ac, blanket / water, breaks for toilet / food (unsure why people bad reviews for this, its a long drive for the drivers)

Der Bus war okay, aber etwas kalt. Der Charger am Sitz zum Handy laden hat nicht funktioniert und in Surat Thani wurde versucht, uns überteuerte Taxi-Tickets zu verkaufen. Als ich dankend ablehnte, reagierte die Frau passiv-aggressiv und herablassend. Auf Koh Samui bin ich trotz all dem gut angekommen. Insgesamt wars okay.

Everything went well. I have no complaints about the service and the 3 transports. All were on time.

Trip was good. It was hard to sleep because we had many loud children around us, but the first night bus was very comfortable… the second bus, which should have been a minibus, but was like an old normal bus, was not that comfortable, but it was okay, we just spent one or one and a half hour in it. The ferry was not that clean but the seats were very comfortable. Sometimes the organisers were a little bit stressed, but still friendly and we always felt safe during the trip. :)

Seats were comfy, but I was put in one of the only seats with little to no leg room which was uncomfortable for me being quite tall. The bus turned up a bit late, but we arrived earlier than expected. The bus driver was very welcoming as well, providing water, crisps and blankets, stopping on the way for food and toilet breaks also.

not enough stops to relax. very average restaurant.

The seats were really uncomfortable. The ac was leaking on us the whole ride. I ended up sleeping on the ground.

Last minute change to government bus. 5 taxis/buses/coaches/tuk tuks and we arrived on Samui

The driver drove so close to the vehicle’s in front, he had to push the brake almost every 10 second. Once he had to hit the brake so hard that people woke up in big panic, and belongings went everywhere. Luckily no accidents occurred - the function of the brake-pedal turned out being useful :-/ 1. note: Now it finally makes sense why they try to add on a travel insurance, for a bus trip. 2. note: Remember to put on your seat belt. At 1 AM he stopped the bus, turned on the lights in the cabin, woke everybody up and yelled out loud that now was eating break. In the middle of the night, while everyone was a sleep. - what the f is going on. However, the bus was very comfortable and clean. The staff (and the owner himself) at the office was informative and friendly. But once the bus arrives and the operation changes from purchasing tickets and getting informations on how to check-in - everything changes. You are being yelled at - you dont get any informations - you have to hurry, to fit their time schedules. We also bought an extended ticket from Surat Thani to Khao Lak directly from the operator at their main office. The owner told me it was the same company that operated for both busses, so there was no problem. He said a van would take us on the second trip once we arrived at Surat Thani. We had a “VIP” ticked, so we expected just descent comfort and service - or maybe just not to be yelled at… We traveled with our 6 year old kid, and came directly from a shitty bus drive, with almost no sleep. The van worse “service” experience we have ever had (I’m 40 and have traveled a lot). A mad little Thai guy yelling and being super stressed was our new driver. Well, same company - “VIP” tickets - decided to believe it was just a normal human being having a bad moment. The minivan was old crap - we were stacked together inside like cattle’s. After half an hour (of crazy speeding) we stopped - again, no informations prior to this - and was ordered inside of an even older bus - now managing travelling suitcases for the third time… This bus appeared to be a normal route-bus with lots of stops and local people hopping on and off. Very tired, and very confused, we once asked if we could go out and use a toilet, as it appeared the driver had stopped the bus to take a cigarette-break. I was told “no, only 40 minutes to next stop”. So my 6-year old had to do his best, not to piss his pants for 40 more minutes. Finally after 40 minutes, the bus stopped at what appeared to be a central bus point with food court and toilets. I asked how how long time we had, and the drivers helper (yes they were 2 persons) said “we leave in 2 minutes” - so leaving travelling suitcases and everything else behind in a bus where they do not care about you, we were in a mad hurry, to find the toilet, get stuff done, and get back to the bus. And we managed it in time. Now still feeling like shit after a horrible night and morning, hungry as well, we sat in the bus for 10 more minutes, as the driver was still on a break and appeared to have a nice conversation with a lovely female colleague at the bus station. Many cigarettes consumed, a lot of laughter. - looked nice. So I went out and asked them, if they were waiting until 10:30 (we came around 10:05)as there was a sign saying 10:30 for the bus line “Suray Thani - Phuket”. Once again he said “no, leave in 2 minutes” I told him it would be nice if we could tell the passengers that everyone can have a break, not just the driver. When being confronted with this lack of service, they suddently could not speak English anymore. A couple of seconds after, it appeared that they realised the stupidity. Now they acted as if I was invisible

Hello! I bought a night bus ticket with the goal of spending the night and safely catching a big bus to Hat Yai. First, I waited 40 minutes on the highway for a passing bus to pick me up. And this is where the story should have ended. But at five o'clock in the morning the bus dropped off all the passengers in the middle of the village and went back to Bangkok. After waiting another hour, at an unknown location, they placed me and my luggage into a small minivan. As a result, we made a circle, stopped at a gas station, after which the car returned to where it left, after which the driver refused to go. After waiting for an undetermined amount of time, I was put into a small tuk-tuk and taken to the bus station in the nearest town. Where I still had to wait for a long time. As a result, they put me in another minivan. They demanded that I pay money for the ticket, although I had paid everything in advance. They refused to provide proof of payment or a new ticket. So we had to drive for another five hours. I bought a ticket for a VIP bus and was not warned that I would be woken up in the middle of the night and forced to shake in a small car, holding my luggage so that it did not roll around the car. I also got seasick in the small, shaking car. Paying for VIP, I expected a different attitude. While the workers were moving my luggage from car to car, the entire suitcase was worn out. I have photographs of all the transport and a boarding pass for the first bus I paid for, which did not take me to my destination.

The bus constantly beeped throughout the whole ride.

Friendly, fast and uncomplicated. Just sometimes need to wait what’s going on. But would do it again. Very cold at the bus. Small seats on the left side of the bus.

Noisey rattling bus.

Very good

👍

Have to wait 4 hours at the pier mittlerweile in the night

Our least favourite bus comfort and interior wise in the 2 months we have been travelling. Not enough leg room, bus not in great condition, we did the evening bus which gets you to the port at around 3am rather than parking up and letting you sleep for a few hours at the port on the bus (considering this is our most expensive trip yet) you have to get off and lie on wooden benches at the closed port until the morning. The boat trip was super bumpy, we don’t get travel sick but had to take tablets and sit outside, everyone inside was vomiting it was like an apocalypse :’) I think next time we would get a day time bus so we don’t have to sleep on wooden benches at the port.

Bus arrived 1 hour late, we made a stop at a disgusting Restaurant and the toilet was just not usable. The AC dropped water on us. We had way better bus rides in Thailand.

Uncomfortable bus, the seats were not fixed properly. The staff that should have helped people to reach the seat was unfriendly and rude. Despite this, the bus arrived pretty much on time. We did just one stop in a place that was not very well equipped (I experienced also the way back from Bangkok to Koh Phangan and we stopped in a very well equipped area, with many food alternatives that was very close to the place in which this bus stopped).

The pick up point lacks any identification or instructions and the bus was late and did not have operable power outlets

the trip was nice but they try to overcharge for a leg of the trip I didn't request for. I bought the ticket to Krabi and after I got to surat thani, for the connection, the lady asked where I would go after Krabi and simply told me to pay her 250 for this final leg of the trip. I didn't request this service, didn't ask how much it was, and even after I said "no", she said "then how do you go?". be careful with scams.

I felt I was shuffled about like a bit of cattle. 1st bus was a partybus, not fitted for overnight travel (not even USB charger). They stopped us at midnight for dinner at a very dodgy place. Filthy, people not welcoming, pushy for sales and overpriced. I didn't eat, too dirty and noodles looked like they had been dead for some time. Then we had to wait at Surat for next bus for1 hour in the very early hours. And That bus should go for scrap: old, dirty, rickety and A/C leaking all over us. Ferry was ok luckily, as was the last van to my place, although driver was a tad rude. NOT a journey I'recommend. Going through Chumpon with Lomphraya is a totally different experience.

The seats were comfortable but with each stop the lights went on and disrupted my sleep. The leg-room was too short. The temperature was 2 degrees too cold.

It was a bit confusing at the beginning because there was a little information about the ride and how we will proceed after the ferry from koh phangan. But in the end it went pretty smooth. Someone was waiting for us at the exit of the ferry (so it is advised to wear the sticker you got to be recognised). Then with a van we went to a tour office in Surat thani. Here we could buy food and drinks and couls also charge our phone. We waited until 7pm until the large bus arrived. It seemed more like a party bus (with karaoke on board, and some fancy green and pink lights). The large bus was overall comfortable, we even got some blankets for the trip. One stop around midnight, and we reached Bangkok pretty on time.

The bus was 45 minutes late and no one warned us. Then we stopped during the trip, and people started asking us where we were going, the name of our hotels and asked us for 200b to take us there. I said I’d get a taxi directly from the bus station but they said it was not possible to do so. So we all had to pay around 200 (which btw was 2x the price of a grab) and couldn’t explain to them that it wasn’t planned.

Good Main Drive from Bangkok to suritami, but with many stops, because Driver was checking Bus engine. One good Main Stop at a Bistro at the Highway for eating. About 2-3 Pick ups and Drops of people joining. All in all good, but arrived in suritami WE lost 2 hours because they let us sit and wait in Bistro and Bus, top collect more people. Then drove arround 30 MinutesJust arround suritami top Pick Up Others and than finally changed from the van to an old Bus. After that a 60 Minutes Drive to the harbour and another 90 Minutes for ferry Transport to Koh samui

The coach broke down multiple times but despite this the poor guys kept trying to fix it which was good and they did finally do it so we could carry on. The organisation was ok, unfortunately I had booked for the wrong day and they still managed to squeeze us in which was incredible! Communication was not ideal so we didn’t really know what was going on when the coach broke down but all good in the end and only 2 hours late from the predicted time!

Very hard to sleep on this bus

We took this trip from the Phi Phi islands to Bangkok. First we took a ferry to the mainland which was very cramped. My knees touched the seat in front of me, and I am not a large man. At the pier in Krabi, we had to ask around ourselves to find the next vehicle, which was not a bus but a van that took us to somewhere nearby. There, we wanten for another 15 minutes for another van that took us to Surat Thani. In Surat Thani, we stopped at an open shop at the corner of two streets where we were told to wait 20 minutes. 20 became 40 until a party bus arrived to take us to Bangkok. The bus was not very comfortable, with a platform where the chairs stond on. This platform didn't extend fully under the chair in the aisle seat, meaning you could not comfortably set your feet on the ground. At 12.00 we stopped for 40 minutes at some small place by the road. Finally we arrived at Bangkok about an hoor after schedule. Food and water was not included in the trip. I would recommend booking with another company if you want some more comfort. We did get from A to B though.

Everything was fine. Forgot my Passport in the bus, 2 days later it was brought to my Hotel, thanks for the effort!

If you have a little bit of spare money and love for yourself, buy a trip with more comfort. The bus is way to small for someone with 196 cm length. No possibility to sleep in. The bus arrived at 0300 in the morning on the pier. You have to wait 4 hours on a small wooden bench, also verry uncomfortable to sleep. I booked this trip to get a extra day time on holiday, but was again sleeping in my hostel due to the terrible trip.

no room for legs

In the bus a comfortable overnight stay with blankets and a stop after 5 hours to eat, etc.. After 8.5 hours arrival at the pier and crossed with the first ferry at 7 o'clock na Ko Tao. Waiting time was o.k.

In the night bus we were sitting downstairs in a small cabin and had less space for our legs and couldn't put the chairs in the sleeping position because of the wall behind us. There are different seats in the bus with much more space but we hadn't the chance to choose. We had been told before that we have to wait for the ferry for several hours, so we arrived at 3:30 am to the Pier and the ferry left at 7 am to Koh Tao. It was a very uncomfortable time for us - why not have a waiting room for passengers available???

The Montanatip bus from Bangkok arrived to the pier at 2.30 am, and the ferry didn't leave until 07 am. We had to sleep on benches and hang out with mosquitoes. It would have been nice to get the itinerary beforehand, so I could have considered other options. The bus and ferry was on time though👍

The bus was supposed to be VIP and comfortable. It wasn’t and it wasn’t enough for the person next to me who was TALL. He couldn’t find a comfortable position all night and kept waking me up. I couldn’t also, the chairs aren’t good. Around midnight you stop so we can eat (this is quite late, but is ok) to find out they have nothing without chiken or pork. You need to understand we are in 2023 and many people don’t abuse or eat animals anymore. If you can’t offer a bit of tofu, then you leave people with nothing to choose. Tofu is cheap and easy to cook, many thai restaurants offer it. The bus also arrived 4:30 am when it was scheduled to arrive 6:00. This could be great, but if you think about it, to arrive in kaosan at 4:30 isn’t great, what do you do with 1:30 there? It’s dangerous, dirty and puts you in an uncomfortable position. The rest was ok, I put a 2 star for you to read this and see if you can improve something.

I had a great experience. The VIP bus is extremely comfortable and if you manage to sleep the time will fly.

The party bus was not the most comfortable, the seats were very rigid and you could not lay down entirely. Besides it was easy to find and it arrived on time to my final destination.

All in all the tour was very well organised and exactly like it was planned.The bus for the long drive from Bangkok to Surat Thani (10 hours) was very comfortable. You get a blanket, water and snack. For the price definitly worth it. Sometimes it seems chaotic and you don't really know what is happening next, but that's maybe the thai way of doing things. If anything the people from the bus company were not friendly at all. Sometimes you felt like a sheep being moved from one place to another. Other than that worth it, especially because of the price.

Good organization, not particularly comfortable, blankets not so clean

This is Thailand and you should accept that everything can change during the trip, however you will always reach your destination 😉 VIP bus is great.

The only negative feedback was that we had to wait for 4 hours for the ferry at the pier but there was no where inside to sit and there was lots of mosquitos. We got eaten alive!

Could have definitely been better but I guess it reflects the price. The people could have been more polite, less shouting Could have included on the PDF how long each transport will take other than keep people guessing how long