Family Service
- Sobre o operador
- Rotas Populares
- Estações
- Comentários
- Programação e Horários
Sobre a Family Service
Embora alguns viajantes fiquem desconfiados em relação às vans, a escolha de destinos e os preços competitivos fazem das vans um dos meios de transporte mais populares para os demais. As vans são sempre mais flexíveis do que os grandes ônibus. Caso haja um pedido repentino de passeios para alguns novos destinos, os operadores de van são sempre os primeiros a oferecer seu serviço. Na verdade, é mais fácil iniciar uma nova rota se você operar um veículo de 10 a 15 passageiros, não é mesmo?
A Family Service opera serviço de van e oferece passagens com fácil reserva online. Confira se você está querendo opções para viajar de van.
Quais são as Estações Principais da Family Service?
As vans da Family Service circulam de e para os seguintes terminais:
- Vang Vieng Transfer
- 4000 islands
- Vientiane Transfer
- Vientiane Sul Estação de ônibus
- Ban Lakkham River View
- Vang Vieng Hotel Transfer
- Ing Ing Mountain View
- Transferência de Vientiane
- Vientiane Hotel Transfer
- Transferência de Vang Vieng
Quais são as Rotas Mais Populares da Family Service?
Os destinos de viagem mais populares da Family Service são:
- Vientiane - Hanói
- Vientiane - Pakse
- Vientiane - Khammouan
- Vientiane - Siem Reap
- Vientiane - Savannakhet
- Vientiane - Phnom Penh
- Luang Prabang - Hanói
- Vientiane - Nakasong
- Luang Prabang - Lao Cai
- Vang Vieng - Nong Khai
- Nakasong - Vientiane
- Nakasong - Pakse
- Vientiane - Nghe An
- Nakasong - Vang Vieng
- Vang Vieng - Nghe An
Quais são as Classes e Preços de Vans da Family Service?
Como regra, não é possível escolher uma classe de passagem quando se viaja de van. No entanto, você pode verificar com o operador e/ou escolher o tipo de van que serve sua rota. Algumas vans acomodam apenas 9-10 passageiros, outras acomodam até 15 viajantes. No primeiro caso, você pode ter mais espaço para as pernas, assentos mais largos e um passeio mais confortável, no segundo - esteja preparado para um espaço limitado para suas pernas, cotovelos e sua bagagem. Leia os comentários sobre o serviço de van da Family Service para ter certeza de que eles atendem às suas expectativas.
Prós e Contras de Viagens de Van
Prós de Viagens de Van
- As vans muitas vezes chegam aos destinos onde nem ônibus nem trens viajam. Estes incluem cidades secundárias e vilarejos menores.
- Em muitos casos as vans são a maneira mais rápida de chegar ao seu destino se viajar para distâncias relativamente curtas por terra, simplesmente porque são menores que os ônibus e mais manobráveis.
- As vans podem deixá-lo descer em um ponto mais conveniente da rota - não necessariamente no terminal, o que pode realmente economizar muito tempo e dinheiro em alguns casos.
Contras de Viagens de Van
- Algumas vans podem ser bastante apertadas com espaço limitado para bagagem. Na verdade, quase todas as vans oferecem espaço limitado para bagagem e se você tiver mais de uma bolsa, mala ou mochila, pode ser uma boa ideia comprar um assento separado para sua bagagem - e claro, você pagará o dobro por sua viagem, infelizmente.
- Vale a pena verificar se sua van funciona dentro do horário ou sai quando está cheia - neste último caso, você pode acabar esperando muito tempo, pois em várias rotas pode levar bastante tempo para uma van ficar cheia.
- Você precisa saber que os motoristas de van são conhecidos por sua velocidade de condução. Mesmo as empresas de maior reputação às vezes não conseguem convencer os motoristas a respeitar os limites de velocidade. Mesmo que seu motorista de van não insista, sempre coloque o cinto de segurança enquanto viaja de van.
- Se você fica enjoado facilmente e sua viagem inclui trechos sinuosos, as chances de sentir enjoos de movimento são maiores durante a viagem de van do que de ônibus. Tome seu remédio meia hora antes de sua viagem para ficar tranquilo.
Estações da Family Service
Vang Vieng Hotel TransferVang Vieng TransferIng Ing Mountain ViewTransferência de VientianeVientiane Hotel TransferTransferência de Vang Vieng4000 islandsVientiane TransferVientiane Sul Estação de ônibusBan Lakkham River View
Comentários Sobre a Companhia Family Service
B B
Bartosz BViagem confortável e boa. De hotel para hotel - viagem sem preocupações. Havia mais pessoas, então nos deram um ônibus adequado. Chegamos com uma hora de atraso, como era de se esperar em Laos.
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Van Padrão, Family Service (Family Service), 14 de fev. de 2024
S D
Salome DPrimeiro, uma minivan chega ao seu hotel e o deixa em uma estação de ônibus
Em seguida, você terá que esperar por um segundo ônibus grande, que será o mesmo que o espera durante as duas passagens de fronteira, até a estação de ônibus de Nong Khai.
Chegamos um pouco antes das 17h, então foi perfeito pegar nosso ônibus noturno às 18h30min.
A equipe foi simpática e prestativa. Eu recomendo
Também não tivemos que pagar US$ 2,00 para atravessar a ponte, como estava indicado no voucher
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Ônibus Padrão, Family Service (Family Service), 12 de fev. de 2024
N K
Nora KPedimos e pagamos para sermos buscados em uma minivan, mas fomos buscados em um grande ônibus turístico. Tivemos que esperar 50 minutos para o táxi nos buscar porque eles estavam atrasados.
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Van Padrão, Family Service (Family Service), 9 de fev. de 2024
T I
TADASHI IA coleta foi feita no horário. Bom suporte para entrada e saída de ônibus pela fronteira. Eu não estava familiarizado com o sistema e fui ajudado.
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Ônibus Padrão, Family Service (Family Service), 18 de dez. de 2023
B F
Bob FNosso embarque estava marcado para as 11h30, o ônibus chegou um pouco atrasado, mas não houve problema. Fomos levados ao nosso ônibus, que era muito confortável. Bom ar-condicionado e uma viagem tranquila até Vientiane. Com certeza recomendaria.
Essa resenha foi traduzida automaticamente
Van Padrão, Family Service (Family Service), 12 de dez. de 2023
J P
Juliette PO táxi nos pegou 40 minutos depois do previsto. Quando chegamos à estação de ônibus, a van que deveríamos pegar estava lotada. Por sorte, conseguimos entrar em outro ônibus que ia para o mesmo lugar. No final, saímos com uma hora e meia de atraso. Finalmente, o ônibus nos deixou no meio de uma rua. Não estávamos em um terminal de ônibus, e não havia nenhuma comunicação sobre o motivo de termos parado ali.
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Van Padrão, Family Service (Family Service), 11 de dez. de 2023
B B
Bert BDecente, 1,5 casa a mais do que o anunciado. Não acho que seja possível fazer a mudança no horário de chegada indicado.
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Ônibus Padrão, Family Service (Family Service), 10 de dez. de 2023
R G
Riaan GO motorista teve a gentileza de me levar ao saguão do hotel, pois estava muito quente do lado de fora e eu fiquei sentado lá dentro com o ar-condicionado, sem saber qual veículo (ônibus) procurar.
Essa resenha foi traduzida automaticamente
Ônibus Padrão, Family Service (Family Service), 3 de dez. de 2023
L C
Loke CO motorista foi muito pontual Na verdade, até mais cedo para nos buscar Ele se certificou de que estávamos no ônibus correto antes de nos deixar Bravo pelo excelente serviço
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Ônibus Padrão, Family Service (Family Service), 30 de out. de 2023
H A
HENRY AO ar-condicionado estava ajustado para baixa potência durante a viagem, quase inexistente. Para essa viagem, é melhor reservar diretamente com a operadora da acomodação (cerca de 150000kip), pois é mais barato do que no site (cerca de 180000kip mais taxas de serviço) e tem mais horários de partida disponíveis.
Essa resenha foi traduzida automaticamente
Van Padrão, Family Service (Family Service), 23 de out. de 2023
N P
Nelya PPegamos você no hotel em Vientiane na hora certa, a travessia da fronteira foi fácil, não posso reclamar!
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Ônibus Padrão, Family Service (Family Service), 8 de out. de 2023
S A
Sarwoko AO tuk tuk chegou na hora certa para me levar até o ônibus. O ônibus saiu na hora certa. Outro tuk tuk me levou ao centro da cidade de Vang Vieng.
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Van Padrão, Family Service (Family Service), 5 de out. de 2023
M F
Martin FFomos buscados pontualmente no hotel por um funcionário e levados a um ponto de encontro. De lá, também partimos pontualmente para Vang Vieng. Pegamos a autoestrada e, portanto, a viagem foi muito tranquila e também chegamos ao nosso destino no horário.
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Van Padrão, Family Service (Family Service), 28 de set. de 2023
M H
Mia HA viagem de 14 horas durou 20 horas! Sem problemas mecânicos ou de trânsito, mas parando a cada 1-2 horas para fumar e ir ao banheiro. Uma viajante solitária do sexo feminino foi deixada às 3h da manhã na beira da estrada em Pakse e disseram-lhe para sair em vez de ir para a estação de ônibus. Antes de entrar no ônibus, fui informada de que teria de pagar mais 50.000 lak para entrar. Nenhuma explicação sobre o motivo. Paguei £20 a mais para voar. Gostaria de ter feito isso
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Ônibus Padrão, Family Service (Family Service), 11 de set. de 2023
L B
Laurene BEu recomendo!
Uma van nos buscou no hotel (chegando pontualmente às 13h15 em ponto) e nos deixou na estação rodoviária de Vientiane.
Em seguida, pegamos um ônibus de Vientiane para Udon Thani, um ônibus limpo, cruzamos a fronteira sem dificuldade (cobraram 20 baths ou 10.000 LAK por pessoa) e chegamos alguns minutos antes em Udon Thani.
Agência séria!
Essa resenha foi traduzida automaticamente
Ônibus Padrão, Family Service (Family Service), 30 de ago. de 2023
R S
Robert SRecepção imediata e serviço rápido. A van era nova e tinha ar-condicionado. A viagem foi mais rápida do que pensávamos, em torno de 1 hora e 20 minutos
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Van Padrão, Family Service (Family Service), 20 de ago. de 2023
N M
Nina MThe only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
Van Padrão, Family Service (Family Service), 7 de set. de 2026
陈
陈晓雨 顺利从万象到达金边了，但是全程一共更换了8次车辆，其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票，让我线下支付车费，我支付了，后面才退换给我，并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
Ônibus Para Dormir, Family Service (Family Service), 3 de set. de 2026
I C
Ivan CThe van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
Van Padrão, Family Service (Family Service), 22 de ago. de 2026
M B
michael BWaiting too much between connexion between the boundary and the station. Condition where pour.
Van Padrão, Family Service (Family Service), 12 de ago. de 2026
C H
CHRISTOPHER HGood service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
Ônibus Padrão, Family Service (Family Service), 12 de ago. de 2026
P V
Paul VI am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
Van Padrão, Family Service (Family Service), 11 de ago. de 2026
J G
Jules GThe organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
Ônibus Padrão, Family Service (Family Service), 11 de ago. de 2026
B R
Brandon RI thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
Ônibus Padrão, Family Service (Family Service), 18 de jul. de 2026
E R
Emma RI would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
Van Padrão, Family Service (Family Service), 29 de jun. de 2026
L B
Laura BI was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
Van Padrão, Family Service (Family Service), 8 de jun. de 2026
G M
Grayson MSadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
Van Padrão, Family Service (Family Service), 7 de jun. de 2026
J Z
Juergen ZWir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
Van Padrão, Family Service (Family Service), 6 de jun. de 2026
J S
Jerrie SWe were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
Van Padrão, Family Service (Family Service), 17 de mai. de 2026
J S
Jonathan SThey picked us up from our hotel and it was a comfortable trip.
Ônibus Padrão, Family Service (Family Service), 7 de mai. de 2026
R G
Remy GIt was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
Ônibus Para Dormir, Family Service (Family Service), 22 de abr. de 2026
K B
Kevin BWe'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
Ônibus Para Dormir, Family Service (Family Service), 22 de abr. de 2026
D M
DAVID MPickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
Van Padrão, Family Service (Family Service), 13 de abr. de 2026
L L
Leo LMy trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
Ônibus Padrão, Family Service (Family Service), 10 de abr. de 2026
T V
Tim VHad to sit on the floor half of the journey but at least was able to lay down in the aisle
Van Padrão, Family Service (Family Service), 10 de abr. de 2026
A F
Alexandre Fold VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
Van Padrão, Family Service (Family Service), 5 de abr. de 2026
R L
RAZ LI paid for a Van and got a bus..
Van Padrão, Family Service (Family Service), 3 de abr. de 2026
R E
Roger ECrowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
Van Padrão, Family Service (Family Service), 1 de abr. de 2026
T J
Tessa JIt smelled very, very strongly of pee the whole time on the bus, it was horrible
Ônibus Padrão, Family Service (Family Service), 26 de mar. de 2026
L G
Laetitia GBus was confortable
Van Padrão, Family Service (Family Service), 25 de mar. de 2026
C L
Catherine LThe trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
Van Padrão, Family Service (Family Service), 20 de mar. de 2026
M S
Maria SThe bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
Ônibus Para Dormir, Family Service (Family Service), 19 de mar. de 2026
M W
Marc WFast and efficient
Táxi Standard 3pax, Family Service (Family Service), 16 de mar. de 2026
P B
Philippe BWe booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
Van Padrão, Family Service (Family Service), 11 de mar. de 2026
J C
Jann CVan was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
Van Padrão, Family Service (Family Service), 11 de mar. de 2026
L A
Luke AIt's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
Ônibus Para Dormir, Family Service (Family Service), 25 de fev. de 2026
L R
Lisette RIt was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
Ônibus Padrão, Family Service (Family Service), 24 de fev. de 2026
G L
Guillaume LReplaced mini bus by bus and took more than 1 hour to depart
Van Padrão, Family Service (Family Service), 16 de fev. de 2026
L N
Laura NJust keep attention, as you have to share beds (or buy 2 tickets for yourself!!)
Ônibus Para Dormir, Family Service (Family Service), 15 de fev. de 2026
C R
Christopher ROk. Bus broke down on route but was fixed in an hour
Van Padrão, Family Service (Family Service), 14 de fev. de 2026