MS
Maurice SThe check-in was difficult to find to exchange the voucher. The boat was late, and it is not mentioned where the boat stops along the way. Upon arrival at the harbor, it is unclear where the transport driver is located. You are ambushed by pushy taxi drivers as the luggage is being unloaded. After that, we went with the suspected driver from the operator. He told us that he still had to make 4 stops and that the travel time to Ubud would take another 4 to 5 hours, or we could choose a private taxi that he would arrange for IDR 3,500,000. A scam, of course—eventually, we arranged a taxi ourselves. Tip: arrange a taxi yourself in advance at the harbor, or leave the harbor area and book a taxi there. Tip for the operator: be clearer with your customers about what to expect; there are plenty of points for improvement in my feedback. The boat trip itself is good, but everything around it is confusing.
De Gili Trawangan para Ubud, Balsa Balsa, Bali Tour, 25 de jul. de 2026
FM
Farah MDangerous company, we’ve (all the people in the boat) asked them the go slower as they were navigating really dangerously. The only thing they did was laugh at all of us and showed us where the plastic bags were to vomit. But no one wanted to vomit we just wanted to survive actually…
De Gili Trawangan para Ubud, Balsa Fast Boat + Shuttle, Gili Dewata Transfer, 12 de mai. de 2026
MS
Matthew SNo mention of the 5 hour drive when you get to padangbai until you get there and the man says its 5 hours ontop of the hour you are already behind from your arrival time.
Would have been cheaper and quicker booking our own ferry and sorting a taxi ourselves.
De Gili Trawangan para Ubud, Balsa Balsa, Bali Tour, 14 de nov. de 2025
KK
Katherine KWe did not get our shuttle as they insisted on making us wait for three hours extra once we arrived, or asked us to pay an extra 600k each for a private shuttle. The boat was great however but the shuttle was misleading
De Gili Trawangan para Ubud, Balsa Padrão, Bali Tour, 5 de nov. de 2025
M
Michael I had no seat belt. There were 5 passengers when there should have been no more than 4 , for comfort. Too crowded. One of my fellow passengers had no headrest. If there had been an accident, serious injury or death could have been the result.
De Gili Trawangan para Ubud, Balsa Balsa, Bali Tour, 23 de out. de 2025
