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Svetoslav The worst experience of our trip to Uzbekistan. We travelled with All Comfort from Bukhara to Tashkent on 26 September, and the way we were treated was unacceptable.
In Samarkand, a crew member refused to let my girlfriend access her backpack to get her medication. Later, when she urgently needed a toilet because of a health problem, he refused a stop. We understand that a bus can only stop somewhere safe. But there was no effort to find a solution or show compassion—just refusal.
We were told we would arrive in 40 minutes. It took another hour and forty minutes. Delays happen, but that difference matters enormously when someone is unwell and desperately trying to wait. The delay was not her fault, yet she was the one left suffering.
What made this even worse was the crew member discussing us with other passengers and laughing at us. We felt mocked and humiliated for asking for basic help. A passenger’s distress is not entertainment.
After around five hours without a stop, I was also told I could not stand up briefly. If passengers must remain seated for safety, proper breaks become even more important.
They roll out a red carpet when you board, but what is that worth when basic human needs are dismissed once you are inside? We felt trapped and powerless, not like paying passengers being treated with respect.
This was not simply an uncomfortable journey or a late bus. It was a complete failure of care and professionalism. My girlfriend deserves an apology, and the company needs to address its staff’s behaviour, rest stops and handling of passengers with health needs.
Based on our experience, I would not recommend All Comfort or travel with them again.
De Bukhara para Tashkent, Ônibus Padrão, All Comfort, 27 de set. de 2026
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Svetoslav My friend travelled on the Bukhara–Tashkent service on 25 September and reported a disappointing experience. There was only one major stop, in Samarkand, with no further breaks before Tashkent.
On such a long journey, passengers need reasonable opportunities to use a toilet and stretch their legs. These are basic needs, not special requests. Expecting people to go for hours without a break shows too little consideration for their comfort and wellbeing.
The company should schedule sufficient rest stops and clearly explain when passengers can expect them. A service called “All Comfort” should do more to make the journey comfortable.
De Bukhara para Tashkent, Ônibus Padrão, All Comfort, 27 de set. de 2026
AS
Alexandra SThe service on board was very good, with water and lunch bags, very nice staff, bus on time. But on an 8 hours ride we only had one toilet stop and could leave the bus only once during this stop. It made the whole ride exhausting. More stops shpuld be added.
De Bukhara para Tashkent, Ônibus Padrão, All Comfort, 15 de set. de 2026
CB
Carole BBus was on time. Red carpet ourside the bus.
Soda offered once seated (fanta or cola).
10mn break in samarcande. Snack with a bottle of water given just before Samarcande.
Would be nice if the bus had a toilet inside.
De Bukhara para Tashkent, Ônibus Padrão, All Comfort, 14 de mai. de 2026