Seasons Express

Good things first. We had a comfortable trip in comfortable seats. The drivers were both good careful drivers, who knew where they were going. We had one comfort stop. Sadly bad bits:- We checked in 30 mins before and was told our bus for 10:30 was in lane 8. We then stood by the bus until 10:45 with other travellers waiting for a driver. The drivers arrived, did not check anyone's tickets and just sat down and chatted together. At 11:00 the man from the ticket office had words with the drivers and they started the bus. We put our cases on and sat in our allocated seats and one of the drivers then drove the bus off....Without confirming tickets or which bus etc. At the comfort stop we were told 20 mins only. Everyone was back except the drivers who were eating and chatting. The driver got on and started the bus and had to get it moving and honked for the second driver to join us. This was 35 mins after we arrived. Arriving in KL the bus went to one terminal before KL sentral. Driver pulled up and didn't say anything. Some got off but most of us didn't know if we should get off or not. After 5 mins the driver got on again and we drove off. It was an odd journey which got us into KL 1.5 hours later than intended....at the start of the rush hour!

Very organised but driver was waiting around for a long time at bus station so didn’t arrive to destination till late

The driver left around half an hour late for no other apparent reason than chatting to his friend. The actual trip was good, with 2 short toilet stops where one could also buy food. We were dropped off at KL SENTRAL where it was easy to catch a cab. Would definitely use this service again as it leaves from a convenient location on the island.

Trip was comfortable. Good driving, nice aircon and generally straitforward trip. However there are no seat belts or wif. The area south of Ipoh was very scenic. Its impossible to know how late these long trips are. Traffic, road works etc all slow things down.

The bus was about an hour and a half late. It was comfortable enough and the border crossing was smooth enough. I sat at the front and awoke to the driver being lost, he and 3 other customers were attempting to get back on track using google maps. The stop before ours had the whole bus empty. So then my partner and I were asked to get on another bus to complete our journey. We finally arrived about 2 and a half hours after the ticketed time

Tooks more than 7 hours!!!!!! We leave late and then they spend an hour in the gas station... ufffff

Initially we were happy with the legroom, until the (selfish) people in front reclined to what felt like a horizontal position. We could barely move our legs after this and felt trapped for far too long. One of our seatbelts was missing. There was no power from the sockets and no WiFi. Added to this someone smoked 3 times!!! The driver gave no information about stops. Thankfully another passenger let us know that we weren't actually at our stop when we assumed we were. Our trip time doubled due to an accident. Not the fault of the company, but the driver seemed almost angry towards the end. We even had a very near miss with a delivery chap on a scooter. We were relieved to get off.

Large air conditioned bus. Huge seats, comfortable journey.

The first Bus that we had is so slow. We arrived at our destination so late.. ???? Good thing the second bus and the driver drives fast.

Description didn't indicate that it would start with a shuttle van that left the office at 9:45 not the scheduled 10:00 am (no problem for us as we were there at 9:25) and then the 10:30 am departure with the big coach from the main south depot didn't happen until 10:50. Bus was fine but there were no seat belts.

Good thing the driver was friendly and helpful but the terminal in charge did not even bother to apologize that our scheduled 11:45pm trip was moved at 1am. We know that there might be issues with the schedule that's why, we arrived at the complex at 9:30pm.

arrived 4 hours later than expected

Bus was delayed

The bus smelled a bit smokey but all in all a very good trip. The driver was a good driver. The only thing that could be improved on would be an announcement at the different stops we made for the length of time we were stopping for.

The bus was delayed but there Mr Yip makes the trip very nice. Because of the station which I booked he ordered a grab for few person who had to go to Berjaya Times Square. Especially thanks to Mr. Yip.

We had the morning trip from Prangin Mall - KL sentral. The location is quite centre - so it’s convinience. It’s only delay for 15 mins; and we arrived in KL as the expected schedule.

Everything went so easy.More safe and exciting trips Seasons SG!????

it says to turn up 30 mins early but we did and the shop wasn’t even open. it was the only shop on the street not to be open which was worrying. women turned up 10 mins later. bus set off an hour late and we arrived 4 hours late.

The drive to KL took 10 hours instead of 5-6. The driver was late and kept us waiting for an hour. Then we still only had two toilet stops despite the trip being double the length. Half of the passengers had to beg him to stop so that they could go to the toilet.

The driver was late. Bus left the terminal 25 mins after the scheduled time.

We rode a luxury coach from Golden Mile Complex to the Singaporean Immigration but had to change buses after going through Malaysian Immigration. The second bus was smaller and the journey had several stops. We arrived an hour late at Berjaya Times Square.

Arrived 4 hours after expected arrival time.

too much waiting time but tolerable ????

We should actually have reached our destination at 15:15 but arrived at 20:00

I’m not satisfied. The bus left the station 35 minutes late, instead of 11:30 at 12:05). At 12:03 a passenger got on apologizing. Why do companies make us 1/2 hour in advance to have sitting on a bus for 35 minutes? At 12:13, it stopped at gas station, without giving explanations. Finally, we left the gas station at 12:18. No words spoken. The AC outlet above my head is simply a hole which I filled with a wrapped up nylon bag. The back of my seat only leans, no straight position. I took the first one intending to take some pictures, not expecting the window to be cracked spider web style. Shouldn’t the condition of the bus be checked before departure? The driver was discourteous, or maybe his English was poor. I couldn’t Get an answer from him. I didn’t like his driving either, most of the time with one hand only and 4 time’s the other on the phone. He drove in flip flops which might be normal here but doesn’t seem safe when driving a big bus

Easy peasey

took 5 hours longer

The driver was good. Grateful for the stop on the way. But we left nearly 30mins late as the driver did not arrive on time.

The bus was very luxurious. Unfortunately we left about 40 minutes late and the trip did not cost us 5 hours (like it said at the booking) but almost 8 hours.

Late bus

We were well informed about needing to change bus at Malaysian immigration. However the bus did not show for 30mins. The tickets we purchased to and from state a departure time of 10am and arrival time of 3pm. We arrived around 7pm on both occasions. I don’t mind it being that long if that’s how it is but certainly don’t advertise and mislead otherwise. One last thing, our driver needs to learn how to change gears when necessary and not drive the bus like we’re on a mechanical bull.

When I passed immigration in Singapore l, the bus had already left without 3 of us had trouble finding a bus and when we did we had to wait an hour before it left, the travel time said 5 hours and it took us just over 8 hours

Nice trip

Nice and spacious bus

There has been only 1 toilet stop for a 6hours drive, which is definitely not enough. The driver was very unfriendly and not helpful.

Very spacious, comfortable seats, tones of leg room and your own space.

Comfortable bus. Was Going to take train but no room due to Chinese New Year. Bus was a pleasant surprise.

On time and a friendly driver :)

nice bus , nice driver

Although clearance at immigration was very fast we had 2 hours delay. And I didn’t understand why we had a 15 minutes break in a gas station where was 40 km away to final destination.

We were already delayed and then our bus broke down. After an hour we managed to hitch on another bus but that went to Butterworth instead of Georgetown, which meant we had to take the ferry to get to Georgetown. All-in-all we arrived in Georgetown 4 hours later than claimed.

Passegers dont have waitting room... just sit down side of street waitting for the bus with no enough information if we dont aktive to find by own

The company manage to find replacement bus. If there is delay, should get all the customer stay at the same place to get first hand information. Has been waiting for 1 last customer for more than 30min

Departure was one hour late. We got no information about delay. Driver spoke very much on his mobile phone quite loud and smoked some cigarettes inside the bus. Peter from Finland.

Arrived 5 hours after we were supposed to, generally just a poorly run operation with little to no communication to what was going on

Salimos media hora tarde y llegamos dos horas más tarde. El conductor hacía paradas raras, no se sabe si eran reglamentarias o no. Había mucho tráfico al llegar a Penang y hubo mal tiempo. Debido a esto llegamos casi dos horas más tarde. El recorrido que hace es raro, entra primero en la isla de Penang y para en una estación de buses en la parte sureste para después continuar hasta Butterworth, saliendo de nuevo de la isla hacia el lado opuesto por el segundo puente. El autobús esta bien, tiene asientos cómodos y amplios, aunque la gente se sienta donde le da la gana. Los asientos tienen roto el respaldo haciendose imposible ponerlo en posición normal en algunos casos. Para una vez para el baño y comer. En general 5/10

Departure and arrival points very central. Nice trip! thank you 12Go.

he was great in getting me to the destination quickly- I was expecting to be late and not be able to catch the bus

The bus didn't wait at me after the security contrôle

A most pleasant journey. We arrived in Singapore late, but that was due to the queue at Singapore immigration. My only negative was that after we left the bus at Malaysian emigration, the driver left us in the dark, as it were, as to what would happen next and where he would pick us up. The underground bus area is chaotic, with people milling around and endless buses. If we were told what approximate bay he would pick us up at, it would help. But a suggestion, not a complaint.