CT
Carola TEasy and fast check in at Chiang Mai, very friendly staff in the plain , just in time starting and 20 min earlier arriving at Phuket! Luggage claim was also fast. We can fully recommend the airline and have just booked the next flight with them.
lot Economy, Thai Vietjet (ไทยเวียดเจ็ทแอร์), 1 lis 2022
FF
Farah FNot made clear when bought online that only hand luggage was free and that check in luggage was charge as extra even though mine was under 15kg. Check in on the day at the aéroport was even more expensive! No basic drinks or food provided free of charge. So overall, ticket cost ended up 3x more expensive than other much better company. Very disappointed than it was not made bold clear when bought ticket online.
lot Economy, Thai Vietjet (ไทยเวียดเจ็ทแอร์), 3 wrz 2022
CF
Claudio FOn time, even 20 min before time planned. Everything was correct.
lot Economy, Thai AirAsia (แอร์เอเชีย), 14 sie 2022
DL
David LVery easy
lot Economy, Thai Vietjet (ไทยเวียดเจ็ทแอร์), 9 sie 2022
JK
Johannes KGood flight and exactly on time
lot Economy, Thai AirAsia (แอร์เอเชีย), 5 sie 2022
JV
Jacco VAll on time efficient
lot Economy, Thai AirAsia (แอร์เอเชีย), 4 sie 2022
CB
Charlie BFlying with Thai AirAsia was a mistake. Sadly, it was the best option when I went to book. Delayed check-in and delayed flight by about 20 to 30 minutes. They said we weren't allowed to eat or drink anything on board the aircraft due to covid-19, which is utterly ridiculous. The cabin crew didn't care that the guy next to me was using his phone while we were taxiing to the runway and also did not tell him to put his carry on luggage under the seat in front of him. No thank you's or good-byes when getting off either.
lot Economy, Thai AirAsia (แอร์เอเชีย), 25 cze 2022
IF
Ilie FBought 2 plane tickets from Chiang Mai to Phuket.
I asked a checkin baggage of 25Kg for each
When I arrived to the airport, I found out that it was issued on ticket without checked in baggage.
I had to pay at the airport 2050 Baht for the additional baggage.
On the other hand, It was issued an insurance policy that I waived, as it was a one way ticket.
I am upset!!!
lot Economy, Thai AirAsia (แอร์เอเชีย), 11 mar 2022
C
Carsten They don’t accept an official document for medicine or something else. Very bad service
lot Economy, Thai Vietjet (ไทยเวียดเจ็ทแอร์), 29 sty 2022