RG
Ryszard GPrzyjemne doświadczenie z dozą stresu i niepewności. Pojechalibyśmy raz jeszcze.
Sama podróż komfortowa, dobrze się spało w podwójnych kabinach. Była tam poduszka i dwa duże koce. Moje 187 cm wzrostu mieściło się na styk. W autobusie była toaleta. Przystanki były dwa: 2 godziny po starcie oraz oczekując na otwarcie granicy (1:45 AM - 6:45 AM). Drogi laotańskie dziurawe i mocno bujało, ale na granicy można było dospać. Polecamy ciepło się ubrać na granicy. Przyciemniane okna ograniczały widoki na Wietnam.
W dniu odjazdu zostaliśmy postawieni przed wyborem: albo dopłacamy do miejsc sypialnianych, albo anulują nam przejazd (cytując: Thank you for booking the standard sleeper bus. Today we will be operating double cabin bus instead. Therefore, the standard sleeper bus will not be available for today’s trip. 12Go customers will need to pay an additional surcharge of 200,000 VND per passenger.) Dopłaciliśmy kierowcy i było warto. Komunikacja z wietnamskimi kierowcami możliwa przy użyciu translatora i w ten właśnie sposób się z nami komunikowali. Na granicy konieczna "opłata" 50,000 VND za osobę. Nieco chaotycznie, ale do ogarnięcia. Za dodatkowe usługi można zapłacić w kipach (LAK), obowiązuje kurs wymiany 1 VND = 1 LAK.
Vientiane — Hanoi, Autobus Rozkładane fotele, HTX Van Tai 277 (HTX Vận Tải 27-7), 11 mar 2026
CW
Cédric WRealy easy to use and realy Nice
Vientiane — Hanoi, Autobus VIP, HTX Van Tai 277 (HTX Vận Tải 27-7), 3 lis 2026
J
Jacob Was advertised that there was wifi and there wasnt for the people on the bus except the staff. The tvs was advertised and we couldnt use it except watch the youtube the staff/driver had on. They would play music out loud when people would be trying to sleep! They would play it to wake you on your first stop and when your at the border which was fine but also better ways of going about it to wake you up?
Vientiane — Hanoi, Autobus Royal Cabin, Asian Bus Travel, 29 paź 2026
EM
Ella MThe bus staff were great. They didn’t speak English but made sure we knew where to go and what to do throughout the boarder crossing. The bus was clean and as advertised with regular food and toilet stops. Unfortunately there was no toilet on the bus, which you’d usually expect with a VIP classed bus. However, the regular toilet stops made this okay. It would have been useful to know the approximate timings of the toilet stops on paper though, so people know when they can comfortably drink liquids etc.
Vientiane — Hanoi, Autobus Royal Cabin, HT Travel, 16 paź 2026
J
Jessica Got an email 2 hours before departure that my selected type of vehicle ( VIP SLEEPER BUS) was not available, and I got downgraded to a seated couch bus . Yes I got 150.000 back , but I couldn’t do anything else apart from taking the bus anyway. No time to change the bus, reebok another day or with another company . Felt like there where not enough people on that bus and they decided to use only one bus regardless of the vip status or not. Felt a bit like a scam
Vientiane — Hanoi, Autobus VIP, HTX Van Tai 277 (HTX Vận Tải 27-7), 9 lip 2026
C
CThe bus does NOT leave from Southern bus terminal. I was at the terminal 2 hours early. Boone was there. Eventually I saw people about an hour before departure. Boone knew where the bus was. I finally found someone who told me it left from a station across town. Three of us who were waiting grabbed the taxi but arrived five minutes late. Stuck there with no t
Refund. Forced to buy another ticket on another line. How do I get reimbursed the $67?
Vientiane — Hanoi, Autobus Single Cabin, Laos Easy Go Travel, 5 lip 2026
WW
Wai WNo wifi,so hot😭
Vientiane — Hanoi, Autobus VIP, HTX Van Tai 277 (HTX Vận Tải 27-7), 20 cze 2026
SB
Stephen BThat was a terrible experience. The bus driver was unfriendly and constantly yelled at the passengers.
There was absolutely no information provided for the entire trip.
We waited six hours at the border in 40-degree heat on the bus with the air conditioning off. Sleep was impossible.
At 7:00 AM, the bus driver kicked us off the bus without giving us any information. We had to walk across the border with our luggage.
After crossing the border, we waited until about 9:30 AM for our bus, without really knowing if it would come.
I can't understand why they couldn't provide passengers with an information sheet outlining the procedure... especially when the bus driver just yells "NO NO NO!" at you.
Take a flight and save yourself the hassle.
If you still want to try it, bring money.
The border officials on both sides are very corrupt and demand 50,000 Dong bribes.
Vientiane — Hanoi, Autobus Royal Cabin, HT Travel, 4 cze 2026
C
Charlotte Rude Staff, very small Cabins, rough driving, bad AC
Vientiane — Hanoi, Autobus VIP Luxury 24, Son Hue Bus, 31 maj 2026
JB
Janet BThe operator tried to scam me into buying a second seat on the bus. He seemed to indicate there were only 2 person seats and I would need to pay an extra 500,000. I insisted that I had a seat on the bus and he did let me on. I liked my bed/ seat and it was very comfortable. The operators did not make any effort to give directions to us. They didn’t say where to go eat or help us in any way. On one occasion in Vietnam nobody could eat anything, but the operator went to their set tables and ate. Most people went hungry. The pdf guide was great because I would have fallen for the scam if not for the guide warning about it. I’d suggest to bring both Vietnam and Laos money and even better an e sim that would work on both sides. Overall I would go again on this, it’s a good value for the money despite the terrible service.
Vientiane — Hanoi, Autobus Rozkładane fotele, HTX Van Tai 277 (HTX Vận Tải 27-7), 4 maj 2026