DD
Debora DWe never made a pause for the bathroom and inside the van was very hot :(
Sapa — Lao Cai, Autobus Express, Grouptour (Công ty du lịch quốc tế Grouptour), 20 wrz 2026
BN
Ba NIt is a small and old 15 seat van but the driver put 20 people and alot of goods and luggages in the van. He is not nice and speaks foul language on the phone the whole time. It is quite a bad experience trip from Sapa to Bac Hội An.
Sapa — Lao Cai, Autobus Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 14 wrz 2026
BC
Bruno CThe driver was late (15 min at the start and 45 min au the end). In the office, no people to help us..and the bus was really in a poor state!
Sapa — Lao Cai, Autobus Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 13 lip 2026
AP
Alessandro Pit was my first experience with a sleeping bus. what a fantastic experience!
Sapa — Lao Cai, Autobus Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 20 cze 2026
TO
Tamas OThe service was 20-25 minutes delayed but everything was smooth and well.
Sapa — Lao Cai, Autobus Express, Grouptour (Công ty du lịch quốc tế Grouptour), 25 maj 2026
AP
Anita PThere were 22 people in a 15-people van. I don't expect that when I reserve a seat.
Sapa — Lao Cai, Autobus Express, Grouptour (Công ty du lịch quốc tế Grouptour), 5 kwi 2026
AW
Adam WThe bus came with about 40 minuts delay and there was no cleare information about it.
Sapa — Lao Cai, Autobus Express, Grouptour (Công ty du lịch quốc tế Grouptour), 22 mar 2026
JM
James MTrip started 45 minutes late. Another person booked the 5:30 and her drive never showed up. Our driver did a great job, very safe.
Sapa — Lao Cai, Autobus Express, Grouptour (Công ty du lịch quốc tế Grouptour), 12 mar 2026
RM
Rita MI got a purposal for a more cheaper price, but the driver wasn't informed, so we had the had to negociate. That was unfriendly.
Sapa — Lao Cai, Autobus Standard Car, Asian Bus Travel, 7 lut 2026
G
Grant On time and good communication. One improvement would be to offer hotel pick up without having to ask and also to clearly show the hotline as a WhatsApp number to help data only clients.
Sapa — Lao Cai, Autobus Standard Car, Asian Bus Travel, 28 sty 2026