FK
Felicia KWe booked the trip
Hanoi — Zatoka Ha Long, Autobus Minibus klasa Tourist, Grouptour (Công ty du lịch quốc tế Grouptour), 5 mar 2026
MB
Marcio BI mean, they get you from A to B. But, my initial transfer was a scooter - for me and my bags. The bus was actually a van - that you usually see being used for the transfer. For the price you pay you have more comfortable alternatives.
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 4 gru 2025
SG
Sarah GThis was okay. There was no delay and they even dropped me off to my hotel in Halong bay.
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 2 lis 2025
V
Valeriya We couldnt find the pick up point because at the adress 12go privided everything was closed. The company didnt respond via any of provided phone numbers. But we asked in a nearby shop and by chance they had a number of one of the workers and could help us get the ride.
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 25 paź 2025
ZN
Zohreh NI booked my ticket in advance so I could get a proper seat. The large van arrived late. It was full. The driver assembled a small seat beside the regular seats. I told him I have probably paid more than everyone else in the bus and wanted a proper seat. He ignored me at first. But after talking to someone outside, he asked another passenger to switch his seat with me. Which that man did. The driver stopped 3 or 4 times on the way to Ha Long Bay to drop off people and pick up new people. I thought it was supposed to be a direct ride??!!
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 22 paź 2025
JS
Junkin SThe seat is so right compare with Ali her company and the price is nearly the same
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 14 sie 2025
JB
Jan BGood pick-up but the drop-off point didn't match the initial description. So we needed to book grab. Driver drove like he stole something.
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 17 cze 2025
TK
Tzipora KWe ran late and missed the bus. The company organized to put us on the next bus and we still arrived in time. Excellent service and very luxurious bus.
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 12 gru 2024
AG
Alvaro GThe bus was 1h late.
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 1 paź 2024
JS
Jonas SInstead of the booked van we got picked up by a big tour bus 20 minutes late. The bus started then to drive around Hanoi old town to pick up more people from their hotels. So we eventually left Hanoi about one hour late. The drive was ok and we actually made up some of the delay until we stopped at a pearl souvenir shop shortly before Ha Long bay for half an hour half an hour. Eventually we arrived one hour late. Annoyingly this was not caused by the traffic bus by poor organisation by the operator (Vehicle not as advertised, late departure, stop at souvenir shop)
Hanoi — Zatoka Ha Long, Autobus Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 16 sie 2023
