BR
Bekah RI was told to arrive at the bus stop at 8am, but my bus was scheduled for 8:30am. By 9am, I had not heard from anyone, so I started texting the bud company (Hayreniq Tour). Finally, someone got back to me on Signal and said the driver will come soon. I'm not sure they would have picked me up if I hadn't started ferociously texting.
I confirmed the exact pickup point with the company 2 days before my ride, and they had my WhatsApp contact. It seems there is a miscommunication here, and the customer service could have been quite a bit better, in my opinion. Especially when you ask someone to get there 30 minutes early, and they end up waiting for 1 hour.
Aside from that, the driver was great and did a good job getting us over the border to Tbilisi.
Dilijan — Tbilisi, Autobus Minivan, Hayreniq Tour (Айреник Тур), 3 wrz 2026