IB
Izzy BThe bus driver was very rude. There was very little communication as to what was happening, when we would be stopping etc. We only stopped once throughout a 10 hour journey.
The bus driver was also constantly shouting very loudly over the phone in the middle of the night while everyone was trying to sleep.
The beds were very cramped and small. I wouldn’t have minded if it was at least cheap but it was about £18 each! Very overpriced considering what you get. If it was cheaper it would be fine, as it is quite expensive I definitely would not recommend. Can get far better elsewhere for the same price.
Bas VIP 32 Cabin, An Phu Hoi An Travel, 18 Jun 2024
JM
Jesse MHoi an to Nha Trang. Got picked up by a car from the pick-up point to the bus. The bus was clean. There was a lot of noise and beeping, but that is part of the busses in Vietnam. Got dropped at a different bus station, but grabs were available.
Bas Kabin VIP, Full Moon Party Tour (Full Moon Party Tour), 3 Jun 2024
G
Gosia First of all we booked bus at 20.30 but it was apparently full so we needed to reschedule and got another one at 7pm (Hoi an to Nha Trang) . The bus was full of people, also staff sleeping on the floor on the corridor. Someone was also smoking most of the night (inside the bus!). The bus brought us eventually to a dodgy place next to the highway so not directly to Nha Trang. We got one more bus and after 40min we were at the right place… I would never recommend this company especially cause the ticket wasn’t even that cheap!!
Bas VIP 20, An Phu Hoi An Travel, 1 Jun 2024
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Matilde My Seatbelt did not work. So i was thrown around for 10 House. And we did also expect a toilet for the extra money that we spent for VIP
Bas Mewah, Cocovip Limousine (COCOVIP LIMOUSINE), 7 Mei 2024
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Massimiliano No disposable water n snack, although a vip sleeping bus the seats weren't reclinabile. Pretty dirty bunks
Bas VIP 20, An Phu Hoi An Travel, 19 Mac 2024
AB
Andressa BThe seat was comfortable, but it was more than a 12-hour journey with only one stop which only happened 3 and a half hours after we had left Hoi An. As there were no toilets on the bus, this was a problem. After this, the drivers stopped for themselves many times in random places so they could smoke and pee, one of them peed just in front of my window too. In addition, the pick up and drop off places were different to the ones mentioned on the voucher and 12go website, and we arrived over an hour early (5 AM instead of 6:25), which made things a little tricky. Finally, it wasn’t really nice to keep smelling the smoke from the driver’s cigarettes he smoked while driving. Bad experience overall.
Bas VIP Sleeper 33 , Grouptour (Công ty du lịch quốc tế Grouptour), 8 Jan 2024
AA
Anano ALeft 2 hours late. Got on a bus, got comfortable and then got told that this was the wrong bus (which it wasn't, because not all of us who were going to Nha Trang gor dismissed), got taken somewhere else and got up on a different bus. Also, I understand that all the drivers don't know English, which is fine, but if there's a toilet or food stop, can't they just remember the words "toilet" and "food" so all the tourist know what's going on and don't have to ask all the bus passengers in hope that someone knows English and translates?
Bas Tempat Tidur 38, Grouptour (Công ty du lịch quốc tế Grouptour), 1 Jan 2024
AC
Alice CBus actually went from a different spot to advertised - had to get in someone’s car for a lift to the real spot. Beds were ok. Crammed - wouldn’t bring a bag into the cabin if you can help it. But expected that. Main issue was we arrived 45 minutes early and they didn’t communicate that we’d arrived. We checked Google maps and were still outside the town so thought this was just a quick toilet stop: then then started shoving all the bags out and shouting at us to hurry up. They helped load our bags onto scooters before we were even off the bus to you have to try even harder not to get scammed with an overpriced scooter ride to your hotel.
Bas VIP Sleeper 33 , Grouptour (Công ty du lịch quốc tế Grouptour), 1 Jan 2024
AU
Amine UThe seats were nice, but the buss driver and staff didn’t let us oss by the first stoop for some odd reason. So we had too pay a lot more for taxi than we needed two. Did not want to listen when we tried to explain…
Bas Tempat Tidur 38, Full Moon Party Tour (Full Moon Party Tour), 19 Dis 2023
RC
Rebecca CThe pick up / meeting point provided was wrong and had to wait ages to be transferred to the correct place. The bus itself came over an hour and a half late and didn’t even drop us to the location as purchased on the ticket. Stopped way outside the drop of point and we were forced off the bus to be greeted by taxi drivers aggressively telling us to come with them as there is no other way to the drop off point as the bus isn’t going there despite it saying that on the ticket. Had to spend more money on a taxi despite buying a ticket to a specific place. Only positive was the bus was comfortable and had a curtain.
Bas VIP Sleeper 33 , Grouptour (Công ty du lịch quốc tế Grouptour), 7 Dis 2023
