AP
Amanda PThe journey was fine, however 12go's terrible customer service made the pickup far harder than it needed to be. My hotel wasn't in the list of pick up locations, so I selected the closest and emailed 12Go to advise them of the correct address. Despite responding to my first email, they never confirmed they had updated RG, so I had to wait outside the nearby hotel for an hour (the pdf says to be ready an hour early) just in case they arrived early and didn't have my updated location. They finally confirmed they had updated the pickup location several hours after my trip departed. Helpful. It would also help if RG had a WhatsApp number to contact. 12Go told me to contact them directly on WhatsApp but their numbers weren't available there.
از نونگ خیاو به لوآنگ پرابانگ, ون ون + ون, RG Adventure (RG Adventure), ۲۷ اکتبر ۲۰۲۶
C
Christophe Rear seats and high speed on a messy road with no Space and head hit on the roof
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Nongkhiaw Experience Travel, ۲۷ اکتبر ۲۰۲۶
KB
Katherine BTotal scam. The service is not as listed and shown in the photograph. The bus is very old and in bad condition. We were picked up 30 minutes late via tuk tuk and taken to the bus station to get on the public bus at 9am, not the 8.15am van we had booked. Where we could have purchased tickets for a third of the price directly from the station. No A/C as listed, very hot and dusty with the windows open. The road is in very bad condition so the journey is extremely bumpy, and the driver was crashing through the potholes. He nearly lost control of the van twice! Journey time is 6 hours not 4 hours. We were over taken by the 10am and 11am shuttles from the other companies! Better to book with them instead!
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Luang Prabang Holiday Travel, ۲۶ اکتبر ۲۰۲۶
AP
Allison PThe minibus was full and there was no room for luggage so it was packed in around us which made an already bad journey worse
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Nong Khiaw Nature Tour, ۲۰ اکتبر ۲۰۲۶
EK
Ediz KThe driver an everything was on time but is the minivan filled to the brim with people. For 4 hours in a tight minivan with added bumps and turns on the road was quite difficult.
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Nongkhiaw Experience Travel, ۲۹ ژوئیه ۲۰۲۶
IS
Isabelle SPicked us up 5 minutes early, seats were good even though it was a very full mini bus
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Luang Prabang Holiday Travel, ۱۵ ژوئیه ۲۰۲۶
SL
Stine LThe overall experience was horrible. The road is terrible, but that's not the driver's fault. He could nevertheless have driven way more carful. He was speeding, and almost hit a motorcycle due to driving on the wrong side of the road. The aircondition was bad, the minibus was overcrowded (16 people in a 12-14 seater), the driver stopped every hour for different reasons, and he was playing very loud music the whole way (even after we asked him to lower the volume). We was seated in a couple of extra seats in the back, which was tight and I kept hitting my head in the ceiling when we hit the bumps in the road. 4 longest hours of my life
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Nong Khiaw Nature Tour, ۶ ژوئیه ۲۰۲۶
LM
Leonardo MSuper packed like 20 people in a minivan so it was uncomfortable for me in the corner, I didn’t know where to put my legs, and the driver drove quite fast
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Nong Khiaw Nature Tour, ۲ ژوئن ۲۰۲۶
WR
Wolfgang RPickup were booked on Hotel 8.30a.m..
No SMS, no call, no anything till 9.15 a.m..
We called ourselves and were send from you to the bus station. First nobody knows there anything. At 9.45 a.m. some guy asked „12Go?“ then get us to the minibus. Nothing to clap our hands…
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Nong Khiaw Nature Tour, ۲۶ ژانویه ۲۰۲۶
AJ
Auffret JBumpy roads, but driver safe and nice
از نونگ خیاو به لوآنگ پرابانگ, ون مینیون, Nong Khiaw Nature Tour, ۱۸ ژانویه ۲۰۲۶