Yortdoy Travel

Driver forgot to pick us up. No apology. Picked us up only after the hotel intervened and called them directly. We were picked up in the back of a truck tuktuk. Driver had no communication skills at all. We were left standing outside a waiting area with no information for 1 1/2 hours wait. No communication at all.

Got picked up late, missed original bus. Then when got dropped into centre of vientiane I was told i had the wrong booking to go with this group and had to make my own way to bus station. So ended up paying double when nothing was my fault

God, we were supposed to arrive at 9 am, instead we arrived at 3:30 pm. It was like a 23 hour bus drive holy hell.

The boat was very uncomfortable with old chair seats that weren't bolted to the floor! There weren't enough life jackets so thankfully we didn't need them,! Toilets -Well what can I say -held off for 2days!!! Honestly this has to be a health and safety nightmare! Apart from the above the views are wonderful!!!

The wrong time for the departure, not bus 45 and no information from you stating how to obtain the bus ticket and not as you said to scan the QR code to the driver. Everything from travelling by train and bus you give wrong information.

The Thai side of the transfer was perfect no complaints at all. However, the Laos transfer was awful. The driver was rude and drove about 100 miles an hour down these dirt roads and was overtaking on blind corners. I’ve been travelling SEA for 3 months and it was the worst driving I have experienced. No toilet breaks either. Dreadful.

Driver was texting and listening to/sending voice messages for most of the trip. Picked up locals randomly and gave them breaks but not the rest of us. Tried to stop us having a toilet break, only managed to have a piss because two of our group just walked off to find a toilet before he could stop us. Driver spoke basically no english at all, drive was uncomfortable, road is horrendous and his driving didn't improve it. We booked this to save money and time compared to the slow boat, and thought this may be more comfortable than the budget slow boat. we wished we just went with the boat

The sleeper bus to the border was so bumpy and hard unable to sleep. The bus left 2 hours after the original bus time. Once arrived at the bus station near the Thai border there was no instructions on how to get to the border so we had to call the bus company. The bus from the Thai border was much better.

I suppose it’s what I expected for a sleeper bus but the experience was just a bit confusing and uncomfortable. The van/car to the border was fine but the bus and the roads after the border in Laos were quite bad, I think I slept 2-3 hours total out of 15 on the bus. I suppose it’s nothing anyone can do but it seems expensive for the experience you get.

Not enough communication. Arrived 3 hours late Got given a number for our bed and then there were people in it already

There’s a lack of communication. We arrived 2 hours later and had to wait over an hour in an extremely hot bus without ac at the border. I would advise to take the public bus as it is way cheaper and probably faster.

Everything on time. The drivers were really nice and helpful. The vans were very comfortable.

It was great. Pleaset driver, very fast. Personal Taxi from Chiang Rai to Chiang Mai. Just great.

He didn’t take me to the drop off choose

Pick up from hotel was great, but in the border people where very chaotic, and didn’t explain anything, just las moving cattle, the road to the station was bad, but the driver even worst, is dangerous to have does drivers in the road.

Pick up was a bit chaotic and we left earlier than the scheduled time, but that may have been because everybody was on the van already. The driver was watching videos on his phone the entire drive which felt very unsafe. The driver also tried to kick everyone out at the Laos border, although most people had booked a transfer to their hotel in Chiang Khong. Only after some discussion did he let us back on the van and drove everyone to the agreed drop off points.

All good. The only thing I saw could be better is the organization of they boat fron Pakbeng to Luan Prabang, we were at the last minute trying to make room for more and more people and in they end another boat departured too, so that second boat was only a few people there, while we on the first boat were really packed. I think makes more sense to distribute more evenly or plan ahead or estimate the amount of people they expect.

Smooth, and comfortable minivan. Eight passengers only. Good response from Yortdoy on WhatsApp. Arrived in Luang Namtha on time.

Excellent service, even took us to our hotel

The driver was 20 minutes late and we arrived 45 minutes early The timing in the morning at 5:00 am is very good due to less traffic! Please remind that you will wear some warm clothing as the van has no heating!!

The driver was driving very fast so a little bit dangerous, but we arrive on time and we were alone in the van

Driver was driving very fast and aggressively so people got very car sick

This operator advertised the trip with a duration that was, in hindsight, totally unrealistic, and we arrived with a huge delay. Furthermore, the difference between the total price and the actual price of the night bus (excluding the transfer) was way too high (so the offer was overpriced). The only positive thing I see is that the transfer driver was very friendly.

Arrived on time. We got transferred to the border they told us what to do and gave us te ticket for the bridge transfer. He made a picture of is so the driver on the other side knows who to take. Very comfortable drive.

Kind drivers, confusing and unreliable communication, late for pickup, probably as good or better than most transfer providers.

In the voucher it said that hotel pick-up would be one hour before departure, actually the minivan arrived about 30 minutes before departure. Anyway, situation was explained when calling the operator. We had to wait at the Transfer for two other passengers that didn't arrive, so at the end we started later than scheduled, but this was not responsibility of the driver, who brought me rapidly to my destination.

the driver was intime, but we started 40 min delayed. and the car was to cold inside.

It was very fast.

Very good job, but the air conditionned was so strong.

The part in Thailand was an absolute pleasure! The driver was super nice and on time. The car was very good as well. The service at the borders was a bit confusing but okay. Just once of the travelling companions didn’t get her train QR code at the borehole so she couldn’t continue and had to stay over at the train station village for another day! So be careful to get the QR code at the border. However, the part in Laos is where the “fun” starts. We thought that the van part is done and we’ll be taken to a train, but no! You’ll get another van for about 4,5h. You’d think, no problem I’ll just work, watch film, read a book, scroll insta or whatever.. on the way. Just forget it, the only thing you’ll do the whole way is to hold hard on to something and to pray to god that you’ll survive and reach your destination in one piece! And it absolutely doesn’t matter if you are an atheist! 🤣 Ok I’m a little bit exaggerating but honestly only very little.. it was the scariest ride I have experienced in my entire life and I have been travelling Asia for a couple of months already 😅 I very much doubt that the driver has a driver’s license (or he is Thai and is used to driving left ) and I’m sure he has no clue about something as a safety of his passengers 😅 so so so many risks he took while overtaking another vehicle and I’m not even talking about his speed! You’re just flying from side to side during his crazy flight. He was insane! It definitely was an experience I will never forget but I doubt I will ever take this ride again 😄 There was no toilet stop during the 4h drive! We had to request one after 3h as it was unbearable anymore. PS: if you are experiencing just a little bit of a motion sickness, I advise you to take a pill before this trip! Once we arrived to the train station, the driver kicked us out and that was it! No explanation, no instructions, nothing. And there was super mess! There were vans picking and dropping people everywhere, a few hundred of people waiting in front of the station, total mess and we didn’t know what to do or what time the train leaves 🙈 (one of our travelling companions didn’t get her train ticket and there was not a single person to help her! If that happens to you, just call the company you booked the trip from, they will sort it out for you as nobody else can) Once we managed to get through the security (3x small 250mil water was ok and we didn’t try larger container and small kitchen knife was ok as well) the train was nice, comfortable and on time.

Chiang Rai > Luang Prabang. Bus + Train. Everything worked fine.

Driver was perfectly on time and we arrived quicker than expected. I found the driver very safe and secure apart from him driving between 100 and 120km/hr through towns. We made excellent time but at times I was nervous of the speed he travelled through buit up areas. Other than that, no complaints.

As soon as I finished the payment I got a a 404 error, without a confirmation. Later it came and it was all good

Perfectly on time, well organized. roads are horrible in Laos so it was very hard to enjoy the time and sleep! We got hurt multiple times.

Everything was great until I got to Chiang Rai. It turned out they hadn’t booked my bus ticket to Chiang Mai, and all the buses were full until 3 p.m. (the last one of the day). I had to wait from 9:30 a.m., when I arrived in Chiang Rai, until 3 p.m. I was supposed to arrive in Chiang Mai around 3:30 p.m. but ended up getting there at 7:30 p.m.

My experience was incredible, unbeatable. A driver came to pick us up at the hotel and took us directly to our hotel in Chiang Mai! No need to take a bus, the car was super comfortable, and the driver was very friendly and attentive. My experience is a 10!

Very nice drver ! 5/5

Transfer to the border was great, staff were helpful and it was organised. The bus then to the train station was awful. It was 5 hours (which 12Go had not said) on dirt tracks. Our driver stopped multiple times. The train however was fine, it was 2.5 hrs and on schedule.

Everything worked perfectly and smoothly, by far the best option to cross from Chiang Rai to Luang prabang. This was after all the agencies said they couldn't find a trip that was this short, so i was very surprised to find it in 12go.

It was all perfect.

only downside is no proper instruction of what to do next etc and difficulty in communication due to language barrier with the driver but overall the service was smooth

Not very confortable and driving very abruptly

Comfortable journey in a mini van with a great driver.

Driver was 1 hour late at the pick up location. Not 16:30 but 17:30

Roads in Laos 💩. But that’s not the drivers fault. We got picked up from our place 30 min late and would’ve appreciated an eta… maybe we could’ve got some more sleep. Vans are impossible to sleep on as roads are dirt/gravel roads with A LOT of potholes. Also, if you plan on using usd at the border for your visa bring pristine usd. Our usd was folded and had a tiny marker stain and they wouldn’t accept it. So instead of $40 we paid $56 in Thai baht. (1800 baht)

Crowded car

The second day was great, the first day not so.

Air conditioned, clean and comfortable van. Driver was polite and friendly and drove us safely to destination.

They changed our train to the earlier one when we arrived at the station ahead of schedule

Driver came late and didn’t speak anything but Thai (fair enough, but when the minivan is packed with Europeans and he had a lot of information to give about drop off, rest stops etc, of course it was confusing. Pre empting this with a card with information on or previously giving us the information online would have helped), so there was a lot of guesswork and communication through Google translate. Luggage went on the roof and we got to Chiang Rai safely, so alls well that ends well.