Super Fast Ferry Ventures

The ac was too fast there was no staff in the ferry to talk to and the way they’ve Threw the baggage was absurd. I flew back to pennag. I didn’t want to catch the ferry again

3 stars only because the airconditioning was so cold that almost the whole boat was frozen. It was just too cold on board. Everything else was good/great.

Once we got our ticket, things went smoothly. They loaded us over a 30 minute period. People directing the loading were nice and helpful. The layout surprised us but once we got over the surprise, seating was OK, like tight economy class on an airplane. We were at the back with no windows. The boat did speed along at a good clip. We would take the boat again.

An easy journey to and from Penang and Langkawi.

No help for disabled passengers on disembarking at Langkawi Also. Steps to seat

On arrival to the ferry we were told we would have to pay 20myr for each of our bags (despite other customers with bags of equal size not being stopped or charged). Either it is a policy or not, should be enforced for everyone. If there is going to be a charge for baggage, customers should know that ahead of time. Also, the movie that was playing was extremely loud and probably not the most appropriate considering there was young children on board.

I haven't been to ferry that forces people to sit on their seats. Window view was blurry. The duration delayed 30 minutes.

Pleasant enough, calm conditions and the seat was ok. Nothing outstanding but a decent ferry

Good Service and on time

Was quick boarding and a fast trip would recommend

Picked out seats at booking but the seats are actually arranged right before boarding. So first come, first serve. Ended up sitting near the toilets with the sun glaring into our seats. Also, the pockets from the seat in front are GRIMMY to the truest sense of the definition. Don't put anything in there.

Good

There is not a whole lot of (good) information at the terminal regarding where to get tickets, where to enter, etc. I think the booking/boarding process can be improved. The ferry trip was fine. It was raining and kind of choppy. For the price and considering the limited options...I really can't complain, it was an acceptable experience

Good

I could sleep during the 3 hrs trip, so it was perfect :)

Comfortable, easy ride. Ferry looks like it’s done a few trips but was fine. Make sure you go to the same port as the cruise ships at Swettenham pier.

Good transfer:)

It was super shaky, that close to vomit.....????

Punctual and comfortable. don’t go through security too early before departure, no shops or smoking area when through

Price of the tickets was 140 RM, we got charged 8€ extra for what?

It wasn't clear which ferry terminal we should travel from.

Best boat trip I’ve had. Went super quick! Smooth crossing. Super quick check-in. Highly recommend.

Clean ferry. On-time departure and arrival. Don’t think it is right to charge for infants but at least we had an extra seat. Boarding was 30 minutes prior to departure so no need to arrive 90 minutes ahead of time.

The trip was easy enough, the boat was freezing though due to the overpowering AC! Other than that, no problem!

Over all the experience was okay, boat was quick getting to langkawi. Although you couldn’t really get up and walk around and you can’t see out of the windows which sucked. It’s more the boarding procedure/knowing where to be and when that was the issue. We were just issued random tickets with no other information on an email. There is no previous information given on what the address is of the jetty that the ferry is leaving from. We went to 3 different jetty’s before finding the one we needed and were only helped by police officers we asked, there were literally no other staff around. For the record it’s the Bali berlepas departure hall and it’s the large pink building on the bend. Across from the clock tower there is a large gate, they open this 90 minutes before departure and you just go through a series of waiting areas until you are told to get on the boat. Take snacks because there isn’t any!

The ferry was taking off 1hour later then planned. We waited 2,5 hours in the hall with 100 other people. We had seats in the first row, which is not good. The tides were high and it was super scary to see the waves crashing next to you after a super high tide. Our seat was under an escape route, so water was coming in. We didn't see anyone from the stuff inside to ask, if this is normal. If you get sick easily, never take this ride. At least vomit bags are provided and needed! That's the second star.

Was told to arrive 90 minutes before departure, which is ridiculous seeing it was an 8.30 am departure, I emailed them and they said, ok at least 45 before, the boat is far from super fast, the a/c was freezing, I ended up with a head cold for the rest of my holiday, the safety announcement was so loud you had to put your hands over your ears, nothing to do for the 2.45 min trip which took 3.15 minutes and seas were calm, catch a plane people, if you have to travel on the ferry take a book or something, no tv working .

Arriving 90 minutes before departure is unnecessary, it only takes a moment to check in and then there is so much waiting around in a terminal with nothing to do. When on the ferry, the front section was so hot, no air con, so it was making passengers very uncomfortable. We moved to the back where there were empty seats and air con which was much better, even though the air con was extremely cold. I gave 3 stars because the price was good and the ferry arrived 1 hour ahead of schedule.

Staff and service is Excellent.on Time Departure.smooth sailing and Facilities on Board Good. Worth for value and Excellent view

Journey went smooth and we arrived on time. Nice tidy ship.

Having travelled on ferries in HK, the Philippines, Seattle, Venice, Rio de Janero, Bangkok, India, Thailand down country, NYC, Copenhagen, Stockholm, Vancouver, Portland and some other places I've probably forgotten and, additionally been an officer in the navy, it is not fair for me to pass judgement on yesterday's trip from Penang to Langkawi, as I can't be unbias in my appraisal because in all the previous mentioned trips, I was able to look out and walkaround and not cooped up in a too small seat with no leg room in the lower forward area with the windows blocked out with something like white paint. Nevertheless, I made it thru with conversations with fellow travelers. It would be nice for the snack shop to have some healthy alternatives to sugar, oil and salt and also having an employee brief the boarding proceedure while waiting would be a plus. Cheers

Goed georganiseerd, op tijd vertrokken, zitplaatsen toebedeeld gekregen-> scheelt weer in het zoeken naar een plaats tezamen met de andere toeristen. Bagage snel afgeleverd en terug gekregen. Zee was rustig dus kalme overtocht. Geen zeezieke medepasssagiers, komt de geur ten goede.

There was not a single issue. Fast. Pleasant.

the ferry needs better Organisation

Nice handling.

As expected. Only 3 stars, due to tickets online were more expensive than in the shop. Moreover we had to additional pay for another print out of the ferry ticket (not 12go.asia print out).

Wasnt bad, bust nothing special.

Not clear where the ferry goes from - FYI it is the port where PPC building is

The seats were in need of a clean and all the windows had poor visibility as dirty.

Service was quick and all OK but you must have paper tickets to get on board so get your tickets from Ferry Office outside of Terminal. The seats were a little dirty and windows a disgrace as not cleaned for clear visibility.

The ride was smooth and lead us to our destination on time. Small scattered islands welcome you to Langkawi and is a great sight after looking at vast expanses of water. The only criticisms are that: 1. The air conditioning was too cool and most passengers were freezing. 2. The window panes are tinted and make for a much less clearer view.

Trip was on rime and smooth. Would travel on ferry again.

Excellent service well organised and left on time.

All good, bit longer then 3 hours, but calm seas thank goodness :)

Seats were comfy. Watched a Venom movie was cool. Nothing fancy but got us to our destination ok at a reasonable rate.

It was too cold because ac was working way too much.

Arrived at 11:30, one hour after the planned time.

The staff and trip were efficient but we were packed in like sardines and our bags were just set in a huge pile. No music, no WiFi, nothing to do or see for 2.5-3 hrs. The bathroom was gross - no paper, no seat, and the door didn’t close all the way. That said, it was inexpensive and we arrived on time.

The sea was calm so it was a good trip

This was exactly what we expected. It is a great way of travelling to Langkawi without worrying about planes. You see all the outlying islands on the approaches. Our boat was very full, staff friendly, only slight criticism is the way luggage is handled. A real free for all. Take your own drinks. There are toilets on board. Takes about 2.5 to 3 hours.