Long Phuong Cambodia

Smooth driving, comfortable seats, water given out, 2 stops (one was the border). Driver’s assistant was helpful in fixing my seat that was broken, and then allowing me to change seats. Left on the dot, arrived about 30 minutes late due to rush hour traffic (took the 11am bus). Print your visa before the bus ride! This is paramount as you will give over your passport and visa at the beginning of the trip. Don’t be upset with the giving and getting your passport, taking your luggage off the bus only to put it back on, waiting around, etc. If you spoke Khmer, I’m sure they would be happy to explain the specific border policies to you. Since you don’t, that’s YOUR problem. Be patient, just do as you are told, you get where you are going in the end.

Was great nice and easy, border crossing was fast and there were not many people on the bus so it was peaceful, only thing I could think of that wasn’t good is we only actually stopped once for the bathroom not including the border stop

The AC wasn't really working , so it was a very hot and stuffy ride. They took our passports, and didn't seem to want to be asked questions. We got to Phnom Penh safe, but it definitely was a 3 star experience.

The bus ride was from HCM to PH. It was comfy, the border crossing was very smooth, had a few breaks which was good. The diver and conductor did not speak much English but had to follow others to get the job done. Overall, the service was good and the company highly recommended

All of service were good but The driver use the horn for safety while driving, but it is noisy because it is too often.

The trip was great! Quick and efficient with no issues. No wifi on this particular bus but it wasn’t a problem

The only problem was that the price on line was much more expensive than the price in the bus company office

Very smooth

There were no towels, several of the springs in the bed bristled, there was only one toothbrush and we booked for four people. They said in the morning that they would book four bus tickets onward for us, but when we came back several hours later, he hadn't started yet. He would get down to business immediately and would come up five minutes later. But after 30 minutes we went downstairs and he had not come any further. A little to one side there is a masseuse, find another place, they cheated my two children.

Very smooth border crossing. The bus took our passeport at the departure, gave them back to us before the border crossing. We passed the border walking and went back in the same bus after the border. Quick and smooth. The bus had air con and the seats were confortable.

Very comfortable, very good driver, everything went smoothly

Driver did not show e-visa at border, so we only had 15 days in Vietnam whether we paid for 30 days.

Large comfy reclining seats Careful driver and an attentative assistant No toilet on board for a 7 hour journey but the bus does stop on route

The bus got me to the right city but I would not recommend taking this company. It is certainly a doable option if you have everything lined up, your visa, your ticket, your luggage, but if you expect to need help or be stressed out by a confusing border crossing process, do yourself a favour an pay more money for another company. The border crossing process was as follows, they take your passport from you at the beginning of the ride (not sure why) and give them back just before the border crossing. Then they had us get off the bus and hand them to another man, walk forward a ways before getting back on the vehicle. We sat in the bus for a few minutes again before getting off once more, this time they were taking our stuff out of the bottom of the bus so we figured we should collect it (you don't need to take your stuff from your seat... turns out you'll be back later). We brought our luggage through the border control room. People with e-visas had to pay attention to when their passport was held up, when the man held it up he would tell you to walk forward, this means past the passport stamper and to the luggage scanner, somehow the bus company had it stamped without my being present. You'll likely need to have it looked over one last time before leaving the building. In general there was no guidance or help from the company, the staff do not really speak english, and when they do they were usually yelling the same incomprehensible word over and over again. Be patient, flexible, and don't get butt hurt if you are yelled at and you'll be ok.

Bus is a bit old and shabby, but comfort was ok. WiFi was not available. Border procedure was very simple and staff did everything for us. They were aware of the fact, that some countries can stay 15 days in Vietnam without Visa.

At first the operator told us that we can‘t take the bus because our Visa for Vietnam was the wrong border and that they won’t take us the bus without visa. I tried to explain that since we are from Germany we can stay in Vietnam up til 15 days without any visa. Took some time until they finally let us into the bus. Actually the bus had already left but they called the bus driver to tell him to stop and wait for us and a friendly employee drove us for free to the bus in his tuctuc. Bus has been quite comfortable. Only the bus driver honked the horn permanently, which was a little annoying. Boarder check and entry into Vietnam went surprisingly well, the operator was organizing everything for us. Arrived in time in HCMC. All in all I would definitely recommend it!

A bit cheap and cheerful, but overall, good service and a nice ride.

The bus was quite old and dirty. There are 3 wide seats in each row except the rear row where the are 4 borrow sits of course we were seated in the last row... The bus was full of noisy people using their cell phones loud, one kid pissed on the floor. Reading previous comments we were scared of crossing the border, bribes etc. but fortunetly nothing like this happened. The company employees helped everyone to get all the stamps and pass the border control. All smooth. The driver was very good and all the staff helpful.

Overall a comfortable trip. The staffs dont speak english well, but at least they try to help.

The bus was comfortable. But they charged us $10 extra for the Cambodian visa fee. Whilst at the office the lady said it was $40 I told her no $30. Her attitude became bad. I had already paid for the bus but the way she was acting, it was like she wouldn't let me on if I didn't pay the $40. Also didn't like the fact that they took everyones passport at the start of the journey. What if they have been misplaced? After receiving back my passport with the Cambodian visa inside, it showed 30usd. They are a rip off company. In total there were at least 15 or so of us. They made over 150usd.

The bus had a lot of unnecessary stops. 1. They cater passengers dropping in different areas 2. We drop by fpr lunch at a restaurant at 2pm. Then drop by for snacks again at 4:30pm

Read "horror" stories about this company and the moc bai border, but everything went really smooth. We had a huge bus with just 7-8 passengers. The airco worden, and the wifi worked when we crossed the border and were in Vietnam. The staff guided us through all customs and it was very comfortable and easy. Highly recommend this company since it also the cheapest we could find (atm).