Burapha

Lovely service, and took us all the way to the front door of our hotel.

Comfortable trip, unfortunately not all the way to the hotel....

Good and timely service. Will surely use again.

Extra seat for luggage was unnecessary (I spent 700 thb). The driver rided about 70 km/h whole journey. The journey ended in front of the hotel.

Cramped van. Not enough leg room. Insufficient air conditioning. It got hot inside. Everything else as expected

Great transfer, organized, quick and safe. Definitely recommend this company.

All went went and smooth. Even got a ride to the door of my hotel (above the expectations). Thank you.

On time. The bus was fine, the driver drove nicely. One break for bathroom visit and snacks which was more than enough. After the ferry we were all asked were we stayed and then all driven to our seperately hotels. Very nice service

Excellent et good driver:)

The bus was a little bit old.

700baht if bought online, 600 at the airport. Trip was ok, minibus and driver too. Bought the combo ticket because it included transport to the hotel. Im a girl, traveled by myself. Driver dropped me off the bus after the ferry and wouldnt take me 5min/4km to the Serenity resort from the pier because apparently he can can only go right. Was left there at 8pm, pitch dark, nobody there and thank god my resort manager sent a car for me. Was scared and frustrated, so keep that in mind if your hotel is on the east side of the island, they will not honor the “drop off at the hotel” deal.

Super geregeld, alles liep als een trein! Very happy with our reservation! Everything was good!

### Booking the service: ------------------------- When I made the booking an insurance was offered. I did not want to buy one so I checked that off. After having paid I noticed that the insurance was anyhow added and an extra 100 THB charged. ### Finding the meeting place: -------------------------- I got the instructions that the meeting point is at the Ground Floor (G) at Suvarnabhumi airport. When I was at the place the choice was between Bottom (B) and 1. level. I went first to the B -level, found nothing and asked others. Then I got the info that G -level means 1 -level, where I found the Koh Chang -desk with ease. ### The bus: -------- 1. The space between chairs was not designed for Europeans, I had to sit crosswise with my feet at the aisle. -That was really a painful experience to do for so many hours. Most of my fellow travellers sat on the same way as I did, their feet on the aisle. 2. The shock absorbtion system of the bus was not in order, apparently the absorbers were completely worn out. That made my experience of the travel even worse. 3. No WIFI, toilet or selling of anything were available in the bus. ### The stops: There was one 20 minutes stop during the bus travel. There was only one shop and restaurant available for buying food and drinks. The shop prices were around twice the normal prices, the restaurant prices were not that much over prized. ### The deliverance: ---------------- 1. When I made the booking the information given was that I would be delivered to my destination hotel. When arriving to the island I was told that the bus does not go to the Lonely Beach -destinations and that I must take a taxi and pay extra for that. Of course I was disappointed which I also mentioned to the personnel. At the bus final stop we were a few passenger left to a mini-lorry-bus to be delivered to our destinations. There we had to wait for another bus to come which would more passengers to our lorry-bus. After their arrival we were charged 100 THB each for the “taxi” service. We were eight passengers, so the company got a total of 800 THB extra from us. 2. When I was dropped off the “taxi” it showed that I had to find myself the way to my destination and carry my luggage by myself. After having asked a few people and walked 300 meters and asked again I found my destination. My understanding of the service received that it is partly a rip off the tourists.

Everything was great except bus was small and this uncomfortable.

Good driver, nice bus and 2 stops on the way. The bus did not make the same ferry as us passengers, so we had to wait for it at the port. We were taken care of by a lady until the bus came. We were also driven to our hotel

We booked a later bus but arrived early, it was no problem to change to an earlier bus. Super service, good driver! And a nice bus of course

Нашли стойку регистрации без проблем. Небольшой автобус, внутри чисто и не много людей, ехали с комфортом! Было две остановки минут по 10. Отправление по расписанию, прибыв на остров, всех развезли по отелям!!! Советую, очень довольны!!!

The trip was canceled without notice. The next departure was 1h 45m later. attention to flight schedules. 2 stars only because I took the plane anyway, and for the excellent driver.

Actually: the service was very good. Everything to the minute in time, and we were even droppen at the hotel on koh chang with the same minibus. But. Take care of drinks/food yourselves, there's no service on board, no wifi, no usb-loader. And, and, and; do NOT sit on the seats in the last row; the bus has no shockbreaking that is functional, so every uneveness in the road comes as a real shock, and that for hours and hours. So that's why not more than 3 stars But whatever, i'm there (here)

Not a very comfortable bus

Super experience! The bus counter was on the ground floor, also called floor 1. There it seemed that the gates stopped on nr 4 gate-ish on that floor - but I asked some nice and helpful Security staff at a counter there and they pointed me trough the toilets/tunnel. I had originally pre-booked a minivan bus ticket at 11.00 to koh Chang. But I arrived early and was welcome to switch to the 07.50 big bus without any fee or trouble whatsoever at all. At the mainland port of koh Chang I got off the bus, A helpful lady helped us all. At a counter ,I had to tell my hotel, and got a tiny sticker and a ticket with their writing on my hotel name -and on the other side I was hearded into a minibus and droven to the doorstep of my hotel! Happy travels!

The bus departure was moved one hour later without prior informing us! We could have spent more time on the beach inspite of waiting in their office. The leg room is very tiny.

Zeer goed bevallen. Om 11:00 vertrokken. En rond 12:30 een korte lunch pauze onderweg. Bus was voorzien van airco.

We were left to the ferry station without any other instruction than that the transport will continue after ferry trip on the island side ? There were no one waiting for us. Ater several confusion we finally got car which took us to the hotels. As we paid the transport from the airport to the hotel why cant we have transport with same car all the way to the hotel including the ferry trip?

Meeting point was on bus station, but the instructors for that were poor... Otherwise good trip, only 5ppl in the bus. Driver was nice and drove fast but safely.

Single seats a bit cramped but delivered to resort as well. Win. Win

Wery short distance between seats

В 14:00 СТАРТ ИЗ АЭРОПОРТА В 20:00 В гостинице. Развозят до дверей. Остановок не было. Автобус конечно бывалый, но доехали нормально, при возможности садитесь в переднюю часть салона. С зади потряхивает. Цена обратной дороги при наличии билета ТУДА 550 бат. Мелочь, а приятно

It’s very convenient to get to koh chang directly without transfers and it’s on time as well.

Good but a little uncomfortable for tall people

On time departure and instructions from airport counter was clear. 2 stops were made. Transport only stop at Kai Bae beach; any stop beyond, transport driver will help to call for taxis. Through their contact, the taxi rate is cheaper. 1 major con: Passenger van is very squeezy! I'm at 1.62m and already has difficulty sitting through an 6-8 hrs journey. Overall, service from transport company were quite good. Hope future their van will be more spacious for leg space.

Great, no problems at all, all in time and comfortable ride.

Good trip down, stopped twice for toilet breaks, bit of confusion when got to ferry port, driver said missed ferry and would get 5 o clock one, went to loo and get drink, driver got on 4.30 ferry without us. Got next ferry, driver waiting at ferry point, much to annoyance of all other passengers. Haho but all good in the end.

Quick and easy. Good value for the money. Beware: A/C is icecold and driver did not understand our pleas for making it less cold:-/ if your sensitive to A/C cold, bring your sweater

Service, very personable and efficient, only negatives are that the seats are quite small and the gaps between rows of seats not suitable for anyone taller than about 5 foot 10

Love that they took us right to our hotel. A/C could have been colder, but otherwise great.

The bus was on time and for an extra 100 bath per each picked us up directly at the hotel instead of at the meeting point in Klong Son. Overall, the trip was comfortable although the seats are very small and my seat belt could not be fastened as the strap was sewed near the buckle, and as I was seated in front of the handrail that was kind of unsafe. The air con was working fine. The driver was a character, always shouting on the phone. When we got back on the bus after a stop he always counted all the passangers to see if anybody was missing and at the end counted himself too. He was a good entertainment and needed as the trip is very long.

Everything alright)

The driver did not take me all the Way! I had to take A taxi from Kai Bai to my hotel on the other side of Bang Bao????

Everything was on time, as scheduled. The trip went without any problems. Comfortable, fast and reliable service.

Safe and comfortable drive. Dropped at hotel as appointed. I am very satisfied with this company.

Bestilt fra Danmark, alt kørte som planlagt

Well organized. Nice bus with a good trunk for large suitcases. Very nice and good driver. Thank you!

We did not stop for 4 hours. But the stuff was very nice and Im shure if we will ask they will stop.

Very nice and comfortable trip - do prefer the big bus

Good journey back to BKK airport with enough stops for toilet breaks and food, the only downside was the awful suspension on the vehicle which seemed non existent at times.

Very comfortable trip

All good....no problem...

Mini bus departed on time at 11am, there r 2 toilet stops, each stop abt 15 min. Reach natural pier ferry at 4.25pm and go down from the mini bus take all bags with you take the 45min ferry reached koh Chang at 5.50pm. and there r van will send us direct to our hotel ! The driver are friendly the mini bus is clean, just the seat I wish it can slightly bigger, I am a 158cm female 50kg and the seat still small to me (゜o゜; the mini bus can fit abt 20pax

The chairs are to thight for one person, even a thin one, and that made the road very uncomfortable.