EB
Erica BWe were not picked up at the place advertised but had to take a grab to Trang A boat station. The boat station was dark with no one around at 9 pm. The original site we could walk to. Not an ideal start to the journey. They collected us from here in a van and eventually we got onto the big bus to leave at 10.25.
از تام کوک به ساپا, اتوبوس Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), ۱۴ اوت ۲۰۲۶
CO
Cameron OThere were delays (due to public holidays, so understandable) which meant that there were limited toilet stops and no food stop on a 9 hour journey. It was lucky that I ate a decent meal just before we set off & just beat this in mind if you're travelling on public holidays. Otherwise very good service!
از تام کوک به ساپا, اتوبوس Cabin 34 + Van, Sapa Discovery Travel, ۱ مه ۲۰۲۶
LH
Libby HDriver drove quite erratically so it was hard to get any sleep as we were being jerked around. Only had 2 toilet stops in the 9 hour journey. At one point stopped because of a small landslide but no one told us what was going on.
از تام کوک به ساپا, اتوبوس Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), ۱۸ مارس ۲۰۲۶
C
Constanza It was a really bad experience, the operator agency ( sapa discovery travel) manage poorly the communication of the broke down of our scheduled bus.
First they offer us a earlier bus and that was already inconvenient for us and then, they changed for a even earlier one which will cost us our accomodation since we won’t reach at the planned time, adding to that we did take the decision to book this bus because we wanted a smooth and comfortable ride as it was advertised, so we didn’t mind pay the extra money but they never deliver that kind of service. They didn’t offer any kind of compensation or the full refund of the price. We end up taking 4 different kinds of transportation for a trip that was mean to be one easy ride ( which were late )
Our sleeping was whack and certainly they could manage the communication better as we were putting into cars without any security were will drop us and just when we got in Hanoi we had some certainty that it was the right bus. It’s was very confusing, disrespectful and scary. Never again with this operator, please train up your staff they acted like the didn’t care and we were suggested to not think too much about it while we were put in a random car.
از تام کوک به ساپا, اتوبوس VIP 24 + VIP 11, Sapa Discovery Travel, ۱ مارس ۲۰۲۶
PD
Paola DWhen the bus arrived no one explained us anything, we found someone already in our bed and the driver just told us go in the back and take the 2 last places. They were not comfortable because the street was a disaster and full of curves so we were like in a roller coaster. I felt sic and i couldn’t sleep at all.
از تام کوک به ساپا, اتوبوس VIP 22, Sapa Discovery Travel, ۱۲ ژانویه ۲۰۲۶
UC
Unai CComfortable, big cabins and arrival on time. Really convenient to go to Sapa and save time
از تام کوک به ساپا, اتوبوس Single Cabin, HK Buslines, ۲۴ اوت ۲۰۲۵
EF
Ennio FTrip tam COC - sapa. We left one hour later than expected, nevertheless we arrived on time.
Usually confusion at the pick up. They picked us up at the agency, than we went to Ninh Binh where there was 3 different bus. I guess they waited to have enough people to fulfill one bus before leaving. It's important to "stalk" people working there to understand what's going on and which is your bus. Check the papers they have in hands!
The trip was ok, cabin comfortable, I slept all the trip.
Remember, no toilet on board, they make stops on the way
از تام کوک به ساپا, اتوبوس Lower Single Cabin, HK Buslines, ۱۵ اوت ۲۰۲۵
JG
Jon GThe bus was Ok, but the driver went quite fast and the bus moved side to side a lot, so it made the trip quite uncomfortable.
از تام کوک به ساپا, اتوبوس Lower Single Cabin, HK Buslines, ۱۴ اوت ۲۰۲۵
NA
Nadia AEverything was very well organised! The bus was clean and the driver very carful for a night night. I would like to thanks them for the nice job and at Sapa they bring us to the hôtel with small buses or cars.
از تام کوک به ساپا, اتوبوس Single Cabin, HK Buslines, ۲۷ ژوئیه ۲۰۲۵
JN
Joseph NExcellent services and well maintained bus
از تام کوک به ساپا, اتوبوس Single Cabin, HK Buslines, ۱۹ ژوئیه ۲۰۲۵