DP
Davide PI had a very positive experience with Vinh. He was excellent at explaining things clearly and patiently waited whenever it was necessary. Vinh is a genuinely good person — polite, kind, and considerate. His respectful attitude and gentle manner made the whole interaction very pleasant. I truly appreciated his professionalism and his warm personality.
از تام کوک به هانوی, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۵ سپتامبر ۲۰۲۶
D
Daniel 12Go is an excellent company for sleeper bus. They are comfy and easy to sleep on. What’s more is their customer service amazing. They communicate well over WhatsApp and offered us discount on our next ride after there was a delay to our first one. Would highly recommend!
از تام کوک به هانوی, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۴ سپتامبر ۲۰۲۶
JT
Jared TRight after the booking they contacted me about the trip. Then, nothing. I received no driver confirm and no van plate confirm. I reached out the night before to find out what time I would be picked up and got no response. Hours later I called and someone answered after about 10 rings. Then the line was silent. Got a message from another WhatsApp number saying they couldn’t contact me because their line was blocked. And then nothing. I asked for driver info they said ok and then nothing. The morning of pickup came and still nothing. Then finally from a third number got van confirm that said I would be picked up in 20 min. He arrived in 3 min. It was so frustrating with lack of communication. Will pick different company next time. There are plenty to choose from.
از تام کوک به هانوی, اتوبوس Limousine, Cat Ba Discovery, ۴ سپتامبر ۲۰۲۶
FL
Fredy LVery old bus
از تام کوک به هانوی, اتوبوس توریست, Sapa Dragon Express, ۱ سپتامبر ۲۰۲۶
LD
Leonie DPoor Communication with the Company.
از تام کوک به هانوی, اتوبوس Limousine 10, Daiichi Travel, ۳۱ اوت ۲۰۲۶
MM
Mateusz MGreat communication through Whatsapp, was very happy to receive up to date info during pick-up. Be sure to provide your number during the booking, so that they can reach you.
از تام کوک به هانوی, اتوبوس Limousine, Cat Ba Discovery, ۲۵ اوت ۲۰۲۶
NK
Nancy KEasy to book. Instant confirmation. Pick up and drop off to and from destination. Free water bottle.
از تام کوک به هانوی, اتوبوس VIP 9, Daily Limousine, ۱۰ اوت ۲۰۲۶
LP
Lo PThe only suggestion I have is to provide an air-conditioned waiting area at the pickup location. Other than that, the service was excellent.
از تام کوک به هانوی, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۵ اوت ۲۰۲۶
K
Kristina We got from point A to point B, but it was the most chaotic transfer service we used in Vietnam. Firstly we were not sure if we were on the right bus - it was not informative at all. We traveled the first 3 km of the way for one hour, making strange stops in the middle of nowhere to pick up more passengers which obviously delayed our journey. The driver was agressive, the sound of the horn was the worst we ever heard in Vietnam - it made the way so much stressful.
از تام کوک به هانوی, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۲۰ ژوئیه ۲۰۲۶
EF
Edgar FGreat driver. Picked us up from our hotels and the. Drove us directly to our next hotels.
Great service
از تام کوک به هانوی, اتوبوس Limousine, Cat Ba Discovery, ۱۷ ژوئیه ۲۰۲۶