There are 3 things that need to be improved. The first is to mention the name of the bus company that is picking us up, it is not on our voucher and we had to have the hotel call for the information.
The second was the bus. The seat I was in had a broken seat belt and a broken level to be able to sit upright.
The third is English speaking drivers. We never understand them.
The bus was comfortable enough and was on time.
巴士 臥艙41, Grouptour (Công ty du lịch quốc tế Grouptour), 2022年9月21日
BV
Babette V
The guys was yelling at us all the time, not giving us privacy by opening the curtains without announcing.
巴士 VIP 34, TP Booking (TP Booking), 2024年4月20日
PS
Patricia S
Came about 20min delayed - but driver and staff in a very good mood. Busses as uncomfortable as usual, driving style as well. Arrived at a gas station close to Hue where we had to exit, another Van drove us then to the main station.
巴士 臥鋪40, Full Moon Party Tour (Full Moon Party Tour), 2023年11月24日
JR
Julia R
Had to change the bus 4 times. Were 1 hour to late.
巴士 臥鋪40, Full Moon Party Tour (Full Moon Party Tour), 2023年8月23日
J
Jonathan
The bus was dirty but his departure was on time. No unnecessary stops as the bus had WC inside. They also arrived 10 minutes before scheduled time, nothing bad to comment about this.
巴士 臥艙41, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年6月5日
SM
Stefanie M
In general these buses are a great travel option. I'm personally just too tall to feel comfortable in the seats. The bus was a bit too late and arrived more than an hour too late. We did a small toilet break.
The arrival location just mention a café at the destination, not the actual city. The bus dropped us off at the main station, not at the mentioned café. So we needed another taxi to our accommodation!
巴士 臥鋪40, Full Moon Party Tour (Full Moon Party Tour), 2023年3月4日
HJ
Helen J
Pick-up was one time (ish) but we were crammed in the back by the driver and made plenty of detours which made us 30 mins late. The bus driver also refused to drop us off at the point that was communicated and instead dropped us off at the bus station where a horde of taxi drivers tried to pick us up and tried to overcharge us. Contact with the tour operator in advance was fine, the trip itself less so.
巴士 貴賓臥鋪41, Full Moon Party Tour (Full Moon Party Tour), 2022年12月16日
GC
Georgia C
Booked the 7am bus on 12go. At 7.45 the woman from the bus office showed up, despite it saying it opens at 6am, and told us there is no 7am bus.
The bus itself was fine. Comfortable.
But then it pulled up 20 minutes outside of Hue and shoved 4 children and 3 adults into 5 seats of a taxi which drove us to the train station - not the bus station. This taxi driver then made us pay to get dropped closer.
巴士 貴賓臥鋪41, Full Moon Party Tour (Full Moon Party Tour), 2022年11月30日