K
Kaitlyn Pick up was over an hour late and we were waiting thinking we’d be left. We eventually got taken by car to the bus. Then the bus arrived almost 2 hours early!!! Leaving us stuck and a bit stranded in the rain. There was someone smoking on the bus, making the whole bus smell.
巴士 貴賓臥鋪34, Techbus VN JSC (Techbus Vietnam Joint stock company), 2024年1月12日
JS
John S40 minutes late in departure, poor transfer at Lao Cai died to lack of information.
巴士 臥鋪40, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年12月28日
MJ
Mario JThe bed was good. But there was not really any service on the bus.
巴士 VIP 22, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年12月19日
DS
Daniel SDeparted 40 Minutes late, arrived on time. Many stops on the way. Drive felt save.
巴士 臥鋪40, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年10月25日
TC
Tomislav CRude drivers, dirty and old
廂型車 Van + VIP Bus, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年10月23日
AP
Alicia PWe were 2h early due to the fast driving of the driver.
巴士 貴賓臥鋪34, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年10月4日
TR
Tokessa RSeats were really small and the blanket was stained but the driver was great
巴士 VIP, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年9月27日
AH
Anna-lena HThe Busdriver drove like a fanatic. We did not feel that save overall. We arrived 2 hours earlier than planned. Luckily our hotel let us in in the middle of the night….
巴士 貴賓臥鋪34, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年9月21日
SD
Sara DFor the bus itself (VIP 22), 4 stars: nice private cabins with curtains on both sides, fully-flat 6 ft long beds with good width, padding and blanket, 2 USB ports for charging phones (but not enough juice for a laptop), reading lights, adjustable aircon vents, hanging hooks. Shoes-off on boarding the bus. Toilet at the back. Not 5 stars because: my aircon vents made an annoying whistling sound (poor maintenance?), some other cabins had whole families sharing the same berth (sometimes noisy), occasional toilet flushes were audible (although thankfully no smell in the bus). For the booking process, 2 stars: as others have commented, this was poor. Aafter paying on 12Go and receiving a confirmation email, I received a further email 1 hour later from 12Go entitled: "Urgent notice regarding your booking" telling me my bus was fully booked and offering to change me to an inferior bus together with a partial refund. They offered me 20K VND refund, but if I went on the 12Go website I could book the same alternative bus for a saving of 255K VND over what I had already paid. I sent them an email pointing this out, and then an hour later received a reply that the bus operator had found room on my original bus after all and so my original booking was confirmed (again). Was it really necessary to go through this circus? Tip for others: monitor your emails closely after booking your tickets, and be ready to stand your ground in case they try to short-change you.
巴士 VIP 22, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年6月11日
SG
Stijn GBus was overbooked. A lot of people needed to lay on the floor. Sleeping compartment was not clean.
巴士 VIP, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年6月3日
