The bus was comfortable and the staff were very helpful. The visa process was interesting but easy. Basically you give your passport and money to one of the bus staff and they sort the visa for you at the border. We were a bit stressed that we didn’t get our passports back right away, but we eventually did get them back when we stopped for dinner on the Cambodian side. Free dinner was a great addition to this trip.
Spent three months in SE Asia and this is the best bus journey we’ve been on so far. Very comfy, sensible driving, journey was explained when we got on the bus including when we’d be stopping and for how long. Same goes for at the border, they charge a little more for processing the visas altogether for you, but it was such a smooth process we were happy to pay $5ish extra. Just be aware that it will not be 6hrs altogether as I think it says on website, this does not account for the stops and border crossing.
巴士 宇宙豪華, Giant Ibis Transport (Giant ibis Transport), 2023年6月11日
Look, it was really comfortable, pretty fast. We had a minivan, no toilet but stopped enough. Didn’t stop for dinner (left Ho Chi Minh at 3pm) but we all voted not to stop and also we had brought sandwiches from Saigon Centee so we were fine.
But, they get half a star for communication, pretty terrible. Didn’t tell us we were stopping for toilet break sometimes or how long we we (first time yes but then just stopped and we guessed). Crossing the border worked but all our passports were taken and while we showed them on the Vietnamese side we never met a Cambodian official, so seemed a bit shady. Still, it worked, we made it to Phnom Penn!
Of course drivers drive crazy but that’s a given, I’d say no worse than the general standard.
Great ride. Huge bus and only 8 of us on it. Had plenty of leg space, was very surprised when we received a snack and a can of latte. The seats were comfy and reclined well. Drive wasn’t too bumpy and we had good breaks. Great for the price and they were so so helpful with visas took no time at all at the border!
巴士 宇宙豪華, Giant Ibis Transport (Giant ibis Transport), 2023年3月15日
CM
Chantelle M
旅途愉快。确实花费的时间比规定的要长，但很高兴让厕所变坏
此評論係自動產生翻譯
Had a pleasant trip. Definitely took longer than stated but was haopy to have the toilet vreaks
巴士 座位車, Kumho Samco (Kumho Samco), 2022年10月27日
JL
Jacob L
Excellent service, bus left on time and was comfortable. Passports given over to the assistants when on the bus itself, who spoke good English and then helped with a smooth border crossing into Cambodia. Cold water bottles handed out at the start, and we’re quickly served a complimentary Vietnamese coffee which was delicious. Decent lunch included at a roadside cafe after the border, and the journey took as long advertised. Would travel again with this company.
巴士 Seater 41, Airbus, 2024年4月29日
T
Thomas
The bus ran to time and the staff's explanation of each step of the border process was clear, meaning there were no issues, even when other travellers did not have the correct visas. The staff fixed this and after only a short delay everyone was back on the bus.
巴士 优沃斯尊贵型37, Giant Ibis Transport (Giant ibis Transport), 2024年4月15日
DC
Darryn C
Great service, absolutely no hassle going across the board from Vietnam to Cambodia.
Already booked the operator for another trip in a few days because we were so happy with the service
巴士 优沃斯尊贵型37, Giant Ibis Transport (Giant ibis Transport), 2024年3月8日
LW
Lewis W
Honestly couldnt fault this trip at all! Staff was so good at keeping us informed about what was happening, when we stop etc. will definitely use giant ibis again whenever i get the chance :)
巴士 优沃斯尊贵型37, Giant Ibis Transport (Giant ibis Transport), 2024年3月5日
MC
Mario C
A/C wasn't very efficient. Excellent service. Good experience overall.
巴士 优沃斯尊贵型37, Giant Ibis Transport (Giant ibis Transport), 2024年2月10日
